Nigro's Auto Body Repair

★★★★★
39.9368 -75.1596
Map and Directions to Nigro's Auto Body Repair

215-925-4520

939 Washington Ave

Philadelphia, PA

19147

Get Directions Photos

About Nigro's Auto Body Repair

Details
Hours
Monday - Friday 9am-5pm
4.9885 87
Hi! Sign in to let us know how Nigro's Auto Body Repair was?
Write a Review
Reviews 1 - 50 of 87. « Previous 1
.

I recently took my leased car to Nigro's to get some minor work done before returning it into the lease company. They did an excellent job of helping me to understand the insurance process, and each step of the repair process. They are very professional and do their best to get back to you as soon as possible despite the fact that they are extremely busy. I recommend them to anyone.

5
★★★★★

I recently took my leased car to Nigro's to get some minor work done before returning it into the lease company. They did an excellent job of helping me to understand the insurance process, and each step of the repair process. They are very professional and do their best to get back to you as soon as possible despite the fact that they are extremely busy. I recommend them to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very professional and quick help, I can only recommend it.

5
★★★★★

Very professional and quick help, I can only recommend it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Really appreciated the great serivce I received from Nigro's. I had a gash along the side of my car and these guys patched it up, on very short notice. By far the best service and best price (and I shopped around)!

5
★★★★★

Really appreciated the great serivce I received from Nigro's. I had a gash along the side of my car and these guys patched it up, on very short notice. By far the best service and best price (and I shopped around)!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The side glass on my Escalade was very loose and about to fall out. I did a search and found Nigro's auto body. They quickly fixed the glass and saved us from having an accident on the way home.

5
★★★★★

The side glass on my Escalade was very loose and about to fall out. I did a search and found Nigro's auto body. They quickly fixed the glass and saved us from having an accident on the way home.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After someone tried to rip my tags off my car, I stopped in to Nigro's Auto Body to have them reattached. I was amazed at the excellent customer service I was given. I walked in and was offered to be handled right away, and given a great deal for the work offered. After 15 minutes I was out the door and back to work. While I don't ever hope to be in an accident, I know I will choose Nigro's for any of my collision needs.

5
★★★★★

After someone tried to rip my tags off my car, I stopped in to Nigro's Auto Body to have them reattached. I was amazed at the excellent customer service I was given. I walked in and was offered to be handled right away, and given a great deal for the work offered. After 15 minutes I was out the door and back to work. While I don't ever hope to be in an accident, I know I will choose Nigro's for any of my collision needs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Nigros was incredible in dealing with me after someone without insurance hit me and no other shop would give me an estimate. They were quick and professional and priced very well. They helped me the same day...incredible!

5
★★★★★

Nigros was incredible in dealing with me after someone without insurance hit me and no other shop would give me an estimate. They were quick and professional and priced very well. They helped me the same day...incredible!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Nigro's is a great autobody. They know how to work with the insurance companies and they do wonderful work on your car! I had a great experience there.

4
★★★★☆

Nigro's is a great autobody. They know how to work with the insurance companies and they do wonderful work on your car! I had a great experience there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Nigro's was great! Everyone that works there is extremely friendly! They came out to pick up my car when no one else would. The work they did looks great, I was extremely happy.

5
★★★★★

Nigro's was great! Everyone that works there is extremely friendly! They came out to pick up my car when no one else would. The work they did looks great, I was extremely happy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The guys here did a great job with a new bumper for my CR-V, had to get it replaced after being in a fender bender. They had the work done fast and everything looks good - glad to have found them, their prices are pretty fair.

5
★★★★★

The guys here did a great job with a new bumper for my CR-V, had to get it replaced after being in a fender bender. They had the work done fast and everything looks good - glad to have found them, their prices are pretty fair.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My car was involved in an accident a few weeks back and it looked like it might have been totaled. A lot of front end damage occurred, so I had it towed to Nigro's Auto Body. It is a family owned and operated body shop. The owner, Neil, said he would look at the damage. Neil and his son Dominic kept me updated during the whole process of fixing it. A couple of weeks later I got my car back and was very satisfied with the results. Their skill and experience fixed my car and now it runs and drives better than before. I highly recommend taking your car to Nigro's for your repairs. I am very happy with how it turned out.

5
★★★★★

My car was involved in an accident a few weeks back and it looked like it might have been totaled. A lot of front end damage occurred, so I had it towed to Nigro's Auto Body. It is a family owned and operated body shop. The owner, Neil, said he would look at the damage. Neil and his son Dominic kept me updated during the whole process of fixing it. A couple of weeks later I got my car back and was very satisfied with the results. Their skill and experience fixed my car and now it runs and drives better than before. I highly recommend taking your car to Nigro's for your repairs. I am very happy with how it turned out.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The girl who answers the phones is so rude, I don't even know how she has a job. I called to confirm an appointment for an estimate that THEY had asked me to reschedule, and she gave me a snotty attitude because I didn't remember the name of the guy I had talked to. Hey, I'm the customer, aren't I? I had filled out some paperwork, they had all of my information, why is it on ME to remember who I spoke with on the morning that this place made me late for work and didn't even do my estimate?

The funniest/most bizarre part of my dealings with this woman was when I asked to speak with someone else. Some people are just plain nuts, and I prefer not to deal with them. But this lady was SO nuts, and so obviously unconcerned about her job performance, that she actually refused to let me talk to someone else and yelled at me about "disrespecting" her.

Seriously? Were we on a playground or something? I didn't think we were, but all of the sudden, "respect" was the issue at hand. Amazing.

I'm sad that I can't have my repair work done there because I've heard they do a good job, but the receptionist wouldn't treat me like a customer or allow me to speak to someone who would, so what can I do but take my business elsewhere?

1
★☆☆☆☆

The girl who answers the phones is so rude, I don't even know how she has a job. I called to confirm an appointment for an estimate that THEY had asked me to reschedule, and she gave me a snotty attitude because I didn't remember the name of the guy I had talked to. Hey, I'm the customer, aren't I? I had filled out some paperwork, they had all of my information, why is it on ME to remember who I spoke with on the morning that this place made me late for work and didn't even do my estimate?

The funniest/most bizarre part of my dealings with this woman was when I asked to speak with someone else. Some people are just plain nuts, and I prefer not to deal with them. But this lady was SO nuts, and so obviously unconcerned about her job performance, that she actually refused to let me talk to someone else and yelled at me about "disrespecting" her.

Seriously? Were we on a playground or something? I didn't think we were, but all of the sudden, "respect" was the issue at hand. Amazing.

I'm sad that I can't have my repair work done there because I've heard they do a good job, but the receptionist wouldn't treat me like a customer or allow me to speak to someone who would, so what can I do but take my business elsewhere?

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Excellent turnaround time. I needed my front windshield replaced. Dropped off my car in the morning, it was ready by early afternoon.

4
★★★★☆

Excellent turnaround time. I needed my front windshield replaced. Dropped off my car in the morning, it was ready by early afternoon.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

when i got in an accident in philly , i was scared and i really didnt know what to do! my friend, luckily told me about nigros. i gave them my keys and they handled everything for me! that was such a relief. i got my car back in a couple weeks looking like an accident had never happened, and i even saved money on my deductible.thanks for working with me guys! i hope i dont get in another acident but if i do, i'll be sure to call you again!

5
★★★★★

when i got in an accident in philly , i was scared and i really didnt know what to do! my friend, luckily told me about nigros. i gave them my keys and they handled everything for me! that was such a relief. i got my car back in a couple weeks looking like an accident had never happened, and i even saved money on my deductible.thanks for working with me guys! i hope i dont get in another acident but if i do, i'll be sure to call you again!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I had a mishap with the door of my car recently, and I don't have collision, or any money burning a hole through my pocket. So I was trying to find a place that would give me a reasonable rate. I went to Nigro's after a few other shops, even though I found the best reviews here...waste of time. Dominick and I discussed my options, gave me an estimate, car was ready in a few hours. The work was much better than I expected for what I paid (the actual estimate!). So if you need work done, with or without the insurance company, this is the place. Don't even waste your time driving around to have people try to up-sell you.

5
★★★★★

I had a mishap with the door of my car recently, and I don't have collision, or any money burning a hole through my pocket. So I was trying to find a place that would give me a reasonable rate. I went to Nigro's after a few other shops, even though I found the best reviews here...waste of time. Dominick and I discussed my options, gave me an estimate, car was ready in a few hours. The work was much better than I expected for what I paid (the actual estimate!). So if you need work done, with or without the insurance company, this is the place. Don't even waste your time driving around to have people try to up-sell you.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

When our car was struck by another car driving back to Philly from New York I figured I would take it to one of the local auto body shops down the block from where I live. Thankfully I googled around a little bit and was able to find numerous reviews indicating inadequate service. During this process I also came across Nigro??s Auto Body Repair, and after conducting business with them I can affirm what others have posted: there simply is not another auto body shop in Nigro??s class in the Philadelphia region. Dominic and his staff have provided excellent customer service, advice regarding how to deal with the insurance company of the driver that damaged our car, and excellent work. In addition to returning our phone calls in a timely manner Dominic has been extremely accommodating: due to insurance company paperwork and redtape our car sat in his lot for more than two weeks, while I??m sure this was not the best circumstance for Nigro??s we never heard a word about it. A+ service plus A+ work with a life time guarantee= no brainer about whom to turn to regarding work on your car.

5
★★★★★

When our car was struck by another car driving back to Philly from New York I figured I would take it to one of the local auto body shops down the block from where I live. Thankfully I googled around a little bit and was able to find numerous reviews indicating inadequate service. During this process I also came across Nigro??s Auto Body Repair, and after conducting business with them I can affirm what others have posted: there simply is not another auto body shop in Nigro??s class in the Philadelphia region. Dominic and his staff have provided excellent customer service, advice regarding how to deal with the insurance company of the driver that damaged our car, and excellent work. In addition to returning our phone calls in a timely manner Dominic has been extremely accommodating: due to insurance company paperwork and redtape our car sat in his lot for more than two weeks, while I??m sure this was not the best circumstance for Nigro??s we never heard a word about it. A+ service plus A+ work with a life time guarantee= no brainer about whom to turn to regarding work on your car.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I just moved to the Philly area recently and didn??t know which body shop to turn to when my car was damaged. First I went to the Honda dealership, who actually uses a body shop behind it, which 3 other dealerships use. I didn??t get a good vibe or estimate from them?.so I went online and found that Nigro??s downtown got rave reviews on Google.

I took my car in, Dominic looked at the damage to my car and the estimate from the other guys insurance company and straight up told me, that if they only did the work on the estimate my car would be two different shades of silver when I got it back, because the insurance wasn??t going to pay for paint blending or a new fender. So he told me he would request a supplement from them and fight them for me and just give me a call when everything was done.

But me being the worry-wort I am, and with the bad luck I tend to have, my car sat in the shop for 8 days because the lady that was supposed to do the supplement ??said? she called and ??someone? from the shop told her the car wasn??t there, which totally wasn??t true. When she did finally come out to look at the supplement she would not agree to have the insurance pay for some things still no matter how hard Dominic fought for me (because she was very RUDE person who is probably a very unhappy in life).

So Dominic did the little work she wouldn??t pay for anyway free of charge so my car would be restored to it??s prior condition! :D Needless to say, dealing with the insurance company and getting into a wreck is always a nightmarish experience, but Nigro??s made it so easy, simple, and took care of everything. They even have a good connection with Avis, and had the insurance company pay to put me in a luxury rental car for the duration of my car being in the shop!

I would definitely recommend Nigro??s Auto Body to anyone who gets into a wreck, wants their car to look brand new when they get it back (they even vacuumed and washed the car!!), and don??t want to deal with the headache of fighting insurance companies.

5
★★★★★

I just moved to the Philly area recently and didn??t know which body shop to turn to when my car was damaged. First I went to the Honda dealership, who actually uses a body shop behind it, which 3 other dealerships use. I didn??t get a good vibe or estimate from them?.so I went online and found that Nigro??s downtown got rave reviews on Google.

I took my car in, Dominic looked at the damage to my car and the estimate from the other guys insurance company and straight up told me, that if they only did the work on the estimate my car would be two different shades of silver when I got it back, because the insurance wasn??t going to pay for paint blending or a new fender. So he told me he would request a supplement from them and fight them for me and just give me a call when everything was done.

But me being the worry-wort I am, and with the bad luck I tend to have, my car sat in the shop for 8 days because the lady that was supposed to do the supplement ??said? she called and ??someone? from the shop told her the car wasn??t there, which totally wasn??t true. When she did finally come out to look at the supplement she would not agree to have the insurance pay for some things still no matter how hard Dominic fought for me (because she was very RUDE person who is probably a very unhappy in life).

So Dominic did the little work she wouldn??t pay for anyway free of charge so my car would be restored to it??s prior condition! :D Needless to say, dealing with the insurance company and getting into a wreck is always a nightmarish experience, but Nigro??s made it so easy, simple, and took care of everything. They even have a good connection with Avis, and had the insurance company pay to put me in a luxury rental car for the duration of my car being in the shop!

I would definitely recommend Nigro??s Auto Body to anyone who gets into a wreck, wants their car to look brand new when they get it back (they even vacuumed and washed the car!!), and don??t want to deal with the headache of fighting insurance companies.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

my name is john m. i just got my car repaired. you could never tell that it had been in an accident. everything turned out perfectly. the workers were prefessional, on time and the price was very reasonable.

5
★★★★★

my name is john m. i just got my car repaired. you could never tell that it had been in an accident. everything turned out perfectly. the workers were prefessional, on time and the price was very reasonable.

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

Brought my car in for a new fender and bumper. They got the job done in a week. Car looks like new again. They had to blend the paint and it is spot on.

6
★★★★★

Brought my car in for a new fender and bumper. They got the job done in a week. Car looks like new again. They had to blend the paint and it is spot on.

.

The customer service is great.. I had to have the front end of a BMW replaced with all the sensors and new head lights.. they worked out all the issues with my insurance company.. brought the car home after their speedy service and you

6
★★★★★

The customer service is great.. I had to have the front end of a BMW replaced with all the sensors and new head lights.. they worked out all the issues with my insurance company.. brought the car home after their speedy service and you

.

Had my car fixed here about a month ago. Amazing Auto Body Shop! Very helpful and understanding. Just moved to the city and they treated me like family. Being a young female and pretty naive about cars, they really made me feel

6
★★★★★

Had my car fixed here about a month ago. Amazing Auto Body Shop! Very helpful and understanding. Just moved to the city and they treated me like family. Being a young female and pretty naive about cars, they really made me feel

.

Nigro's is a very professional place that cares very much about their customers and does their best to help them understand the repair process as well as working with the insurance agencies. I recommend them to anyone that needs auto body

6
★★★★★

Nigro's is a very professional place that cares very much about their customers and does their best to help them understand the repair process as well as working with the insurance agencies. I recommend them to anyone that needs auto body

.

I am not a Philadelphia resident, I just go to school in the area, so when my car was hit, I was very iffy about where it should be repaired. After reading many reviews online, I thought Nigro's would be the smartest thing I could have

6
★★★★★

I am not a Philadelphia resident, I just go to school in the area, so when my car was hit, I was very iffy about where it should be repaired. After reading many reviews online, I thought Nigro's would be the smartest thing I could have

.

Last week, I got into a small car accident when backing out of my parking lot. I am new to Philadelphia, and was very distressed about the damage to the car, not to mention not knowing who I could trust in the area to help with the

6
★★★★★

Last week, I got into a small car accident when backing out of my parking lot. I am new to Philadelphia, and was very distressed about the damage to the car, not to mention not knowing who I could trust in the area to help with the

.

I got into a small fender-bender a little while ago and purchased a Groupon for Nigro's to have my car fixed for $99 towards $250 worth of work. I read some reviews before purchasing the Groupon and they went above and beyond my

6
★★★★★

I got into a small fender-bender a little while ago and purchased a Groupon for Nigro's to have my car fixed for $99 towards $250 worth of work. I read some reviews before purchasing the Groupon and they went above and beyond my

.

I took my car to Nigro's Auto Body because my paint scratched. I was really afraid that they would not be able to match my paint color but boy was I wrong! They matched my paint perfectly and it looked like the scratch was never there!

6
★★★★★

I took my car to Nigro's Auto Body because my paint scratched. I was really afraid that they would not be able to match my paint color but boy was I wrong! They matched my paint perfectly and it looked like the scratch was never there!

.

The side glass on my Escalade was very loose and about to fall out. I did a search and found Nigro's auto body. They quickly fixed the glass and saved us from having an accident on the way home.

6
★★★★★

The side glass on my Escalade was very loose and about to fall out. I did a search and found Nigro's auto body. They quickly fixed the glass and saved us from having an accident on the way home.

.

Nigro's Auto Body did not disappoint. I have an older pickup that I needed an estimate for damages after someone hit the back of the truck. The driver was not insured and several other shops would not even give me a quote. They took

6
★★★★★

Nigro's Auto Body did not disappoint. I have an older pickup that I needed an estimate for damages after someone hit the back of the truck. The driver was not insured and several other shops would not even give me a quote. They took

.

I have a vintage car that I'm very protective of. Nigro's came highly recommended to me by fellow classic car enthusiasts and they were right! The Nigro's staff are true artists in restoration. Thank you so much!

6
★★★★★

I have a vintage car that I'm very protective of. Nigro's came highly recommended to me by fellow classic car enthusiasts and they were right! The Nigro's staff are true artists in restoration. Thank you so much!

.

Nigro's fixed the bumper and paint on my 93 Camry. It looks good as new and they even detailed my car and gave $250 of my deductible to charity!

6
★★★★★

Nigro's fixed the bumper and paint on my 93 Camry. It looks good as new and they even detailed my car and gave $250 of my deductible to charity!

.

i don't know how this auto body shop gets high rate on net.I had a very bad experience with them, just because i trusted their rate on net after 3 days search online to find which one is the best auto body shop in Philadelphia.
It took 7

6
★★★★★

i don't know how this auto body shop gets high rate on net.I had a very bad experience with them, just because i trusted their rate on net after 3 days search online to find which one is the best auto body shop in Philadelphia.
It took 7

.

Thank you, again, for the wonderful service on our car. An unfortunate set of events involving a collision brought us to the shop, but Dominic and his team immediately set our mind to rest. Service was quick and efficient and Dominic saved

6
★★★★★

Thank you, again, for the wonderful service on our car. An unfortunate set of events involving a collision brought us to the shop, but Dominic and his team immediately set our mind to rest. Service was quick and efficient and Dominic saved

.

Nigros Autobody is convenient, quick, and qualified. They do great work on cars, and know how to work with the insurance companies. Dom is the best!

6
★★★★★

Nigros Autobody is convenient, quick, and qualified. They do great work on cars, and know how to work with the insurance companies. Dom is the best!

.

GREAT! my experience with Nigro's was really great! My car was fixed perfectly and made it very easy to work with my insruance company.\r
\r
Thankyou!

6
★★★★★

GREAT! my experience with Nigro's was really great! My car was fixed perfectly and made it very easy to work with my insruance company.\r
\r
Thankyou!

.

This shop is by far the best in PHILLY!!! The reviews don't lie..... Dominic and everyone I dealt with through the entire claim process kept me well informed throughout the repair. I truly felt like they are not just in the business to

6
★★★★★

This shop is by far the best in PHILLY!!! The reviews don't lie..... Dominic and everyone I dealt with through the entire claim process kept me well informed throughout the repair. I truly felt like they are not just in the business to

.

Nigro's did a great job with my car. The people there were extremely friendly and the work they did was excellent! I will definitely go back there again if I ever need anything.

6
★★★★★

Nigro's did a great job with my car. The people there were extremely friendly and the work they did was excellent! I will definitely go back there again if I ever need anything.

.

I have a 2002 Honda Accord and got in an accident. I thought it might be totaled. The damage was that bad. I had the car towed to Nigro's on 9th and Washington to see what could be done. Neil the owner was great about it. He let me

6
★★★★★

I have a 2002 Honda Accord and got in an accident. I thought it might be totaled. The damage was that bad. I had the car towed to Nigro's on 9th and Washington to see what could be done. Neil the owner was great about it. He let me

.

Best autobody shop I've visited in my 30 yrs of driving and living in four states. My car was taken in right away and they were excellent advocates for me with the insurance company. Dominick would call me regularly with updates on my car, and everything that was being done with the car as well as with insurance was explained to me clearly. If you are unfortunate enough to need bodywork, don't even think about going somewhere else!

5
★★★★★

Best autobody shop I've visited in my 30 yrs of driving and living in four states. My car was taken in right away and they were excellent advocates for me with the insurance company. Dominick would call me regularly with updates on my car, and everything that was being done with the car as well as with insurance was explained to me clearly. If you are unfortunate enough to need bodywork, don't even think about going somewhere else!

.

Having heard that this place does great work, I called and scheduled an appointment to bring my car in for an estimate. When I arrived that morning, I was told by one of the guys in the office that the person who does the estimates wasn't available, and that afternoons are generally better for him.

Obviously, nobody likes having their time wasted, and I missed some time from work over this. But I was told that the guy in question was taking care of his sick wife, and I wasn't going to be rude about it, so I agreed to come back in the afternoon on a different day.

Now here's where they lost me, and seriously, if I could give negative stars, I would.

On the new day, I called a few hours in advance to confirm the appointment and makes sure the guy would be there to do the estimate. The woman who answered the phone very snippily asked me who I talked to, and I described the guy, but I hadn't caught his name. Remember, I was late for work that morning and didn't get my estimate due to THEIR mistake. I was in a hurry to be on my way.

Snippy Receptionist proceeded to lecture me like a naughty child, telling me in a sing-songy voice that as a matter of proper business procedure, I should always get a name of the person I talk to. Well, no kidding. But since THEY are the "business" and I am the potential customer, I didn't appreciate the lecture. I asked to speak to one of the guys in the shop, and Snippy Receptionist told me that I am not allowed to disrespect her because she has 21 years' experience answering phones, and no, I was not allowed to talk to anyone else.

First of all, as someone potentially spending about a thousand dollars on repair work, I would suggest that I am the person who should be "respected." Unfortunately, I first had my time wasted, then was lectured and yelled at by a receptionist. I guess she feels like 21 years is enough work experience for her. She clearly doesn't care about the well-being of her employer if she is so comfortable being horrifically rude to potential customers.

Bottom line? Sorry Nigro's, you're not the only body shop in town. I'll take my business where they treat customers like customers and not like naughty children. I would suggest everyone else do the same!

1
★☆☆☆☆

Having heard that this place does great work, I called and scheduled an appointment to bring my car in for an estimate. When I arrived that morning, I was told by one of the guys in the office that the person who does the estimates wasn't available, and that afternoons are generally better for him.

Obviously, nobody likes having their time wasted, and I missed some time from work over this. But I was told that the guy in question was taking care of his sick wife, and I wasn't going to be rude about it, so I agreed to come back in the afternoon on a different day.

Now here's where they lost me, and seriously, if I could give negative stars, I would.

On the new day, I called a few hours in advance to confirm the appointment and makes sure the guy would be there to do the estimate. The woman who answered the phone very snippily asked me who I talked to, and I described the guy, but I hadn't caught his name. Remember, I was late for work that morning and didn't get my estimate due to THEIR mistake. I was in a hurry to be on my way.

Snippy Receptionist proceeded to lecture me like a naughty child, telling me in a sing-songy voice that as a matter of proper business procedure, I should always get a name of the person I talk to. Well, no kidding. But since THEY are the "business" and I am the potential customer, I didn't appreciate the lecture. I asked to speak to one of the guys in the shop, and Snippy Receptionist told me that I am not allowed to disrespect her because she has 21 years' experience answering phones, and no, I was not allowed to talk to anyone else.

First of all, as someone potentially spending about a thousand dollars on repair work, I would suggest that I am the person who should be "respected." Unfortunately, I first had my time wasted, then was lectured and yelled at by a receptionist. I guess she feels like 21 years is enough work experience for her. She clearly doesn't care about the well-being of her employer if she is so comfortable being horrifically rude to potential customers.

Bottom line? Sorry Nigro's, you're not the only body shop in town. I'll take my business where they treat customers like customers and not like naughty children. I would suggest everyone else do the same!

.

The turnaround time was excellent. I needed my front windshield replaced for a large crack down the middle. It was done in less than a day. Easy drop-off, easy pick-up.

4
★★★★☆

The turnaround time was excellent. I needed my front windshield replaced for a large crack down the middle. It was done in less than a day. Easy drop-off, easy pick-up.

.

The worst customer inquiry ever! Understanding that it is a fine line between giving an opinion versus telling a person what they "should" do especially when the person is paying. The rep at Nigro's Auto Body was rude, ignorant, and most of all the exact opposite of the 40 plus positive reviews I read about this place. First impressions are 90% of the sale. I would not recommend this operation to anybody at all!! I really wonder if the other "posters" were paid to write positive experiences or is it the same person using different names.

1
★☆☆☆☆

The worst customer inquiry ever! Understanding that it is a fine line between giving an opinion versus telling a person what they "should" do especially when the person is paying. The rep at Nigro's Auto Body was rude, ignorant, and most of all the exact opposite of the 40 plus positive reviews I read about this place. First impressions are 90% of the sale. I would not recommend this operation to anybody at all!! I really wonder if the other "posters" were paid to write positive experiences or is it the same person using different names.

.

when i got in an accident in philly , i was scared and i really didnt know what to do! my friend, luckily told me about nigros. i gave them my keys and they handled everything for me! that was such a relief. i got my car back in a couple weeks looking like an accident had never happened, and i even saved money on my deductible (i mentioned the yelp offer. it works!). thanks or working with me guys! i hope i dont get in another acident but if i do, i'll be sure to call you again!

5
★★★★★

when i got in an accident in philly , i was scared and i really didnt know what to do! my friend, luckily told me about nigros. i gave them my keys and they handled everything for me! that was such a relief. i got my car back in a couple weeks looking like an accident had never happened, and i even saved money on my deductible (i mentioned the yelp offer. it works!). thanks or working with me guys! i hope i dont get in another acident but if i do, i'll be sure to call you again!

Pros: they took care of everything!

Cons: none!

.

I had a mishap with the door of my car recently, and I don't have collision, or any money burning a hole through my pocket. So I was trying to find a place that would give me a reasonable rate. I went to Nigro's after a few other shops, even though I found the best reviews here...waste of time. Dominick and I discussed my options, gave me an estimate, car was ready in a few hours. The work was much better than I expected for what I paid (the actual estimate!). So if you need work done, with or without the insurance company, this is the place. Don't even waste your time driving around to have people try to up-sell you.

5
★★★★★

I had a mishap with the door of my car recently, and I don't have collision, or any money burning a hole through my pocket. So I was trying to find a place that would give me a reasonable rate. I went to Nigro's after a few other shops, even though I found the best reviews here...waste of time. Dominick and I discussed my options, gave me an estimate, car was ready in a few hours. The work was much better than I expected for what I paid (the actual estimate!). So if you need work done, with or without the insurance company, this is the place. Don't even waste your time driving around to have people try to up-sell you.

Pros: Fast, affordable

Cons: None

.

When our car was struck by another car driving back to Philly from New York I figured I would take it to one of the local auto body shops down the block from where I live. Thankfully I googled around a little bit and was able to find numerous reviews indicating inadequate service. During this process I also came across Nigro??s Auto Body Repair, and after conducting business with them I can affirm what others have posted: there simply is not another auto body shop in Nigro??s class in the Philadelphia region. Dominic and his staff have provided excellent customer service, advice regarding how to deal with the insurance company of the driver that damaged our car, and excellent work. In addition to returning our phone calls in a timely manner Dominic has been extremely accommodating: due to insurance company paperwork and redtape our car sat in his lot for more than two weeks, while I??m sure this was not the best circumstance for Nigro??s we never heard a word about it. A+ service plus A+ work with a life time guarantee= no brainer about whom to turn to regarding work on your car.

5
★★★★★

When our car was struck by another car driving back to Philly from New York I figured I would take it to one of the local auto body shops down the block from where I live. Thankfully I googled around a little bit and was able to find numerous reviews indicating inadequate service. During this process I also came across Nigro??s Auto Body Repair, and after conducting business with them I can affirm what others have posted: there simply is not another auto body shop in Nigro??s class in the Philadelphia region. Dominic and his staff have provided excellent customer service, advice regarding how to deal with the insurance company of the driver that damaged our car, and excellent work. In addition to returning our phone calls in a timely manner Dominic has been extremely accommodating: due to insurance company paperwork and redtape our car sat in his lot for more than two weeks, while I??m sure this was not the best circumstance for Nigro??s we never heard a word about it. A+ service plus A+ work with a life time guarantee= no brainer about whom to turn to regarding work on your car.

Pros: Strong Customer Service, Excellent Work

Cons: None

.

If you need any body work done to your car, this is the place to take it. They will take care of you. :-)

5
★★★★★

If you need any body work done to your car, this is the place to take it. They will take care of you. :-)

Pros: Great people, quality work

Cons: NONE!!!!

.

I just moved to the Philly area recently and didn??t know which body shop to turn to when my car was damaged. First I went to the Honda dealership, who actually uses a body shop behind it, which 3 other dealerships use. I didn??t get a good vibe or estimate from them?.so I went online and found that Nigro??s downtown got rave reviews on Google.

I took my car in, Dominic looked at the damage to my car and the estimate from the other guys insurance company and straight up told me, that if they only did the work on the estimate my car would be two different shades of silver when I got it back, because the insurance wasn??t going to pay for paint blending or a new fender. So he told me he would request a supplement from them and fight them for me and just give me a call when everything was done.

But me being the worry-wort I am, and with the bad luck I tend to have, my car sat in the shop for 8 days because the lady that was supposed to do the supplement ??said? she called and ??someone? from the shop told her the car wasn??t there, which totally wasn??t true. When she did finally come out to look at the supplement she would not agree to have the insurance pay for some things still no matter how hard Dominic fought for me (because she was very RUDE person who is probably a very unhappy in life).

So Dominic did the little work she wouldn??t pay for anyway free of charge so my car would be restored to it??s prior condition! :D Needless to say, dealing with the insurance company and getting into a wreck is always a nightmarish experience, but Nigro??s made it so easy, simple, and took care of everything. They even have a good connection with Avis, and had the insurance company pay to put me in a luxury rental car for the duration of my car being in the shop!

I would definitely recommend Nigro??s Auto Body to anyone who gets into a wreck, wants their car to look brand new when they get it back (they even vacuumed and washed the car!!), and don??t want to deal with the headache of fighting insurance companies.

5
★★★★★

I just moved to the Philly area recently and didn??t know which body shop to turn to when my car was damaged. First I went to the Honda dealership, who actually uses a body shop behind it, which 3 other dealerships use. I didn??t get a good vibe or estimate from them?.so I went online and found that Nigro??s downtown got rave reviews on Google.

I took my car in, Dominic looked at the damage to my car and the estimate from the other guys insurance company and straight up told me, that if they only did the work on the estimate my car would be two different shades of silver when I got it back, because the insurance wasn??t going to pay for paint blending or a new fender. So he told me he would request a supplement from them and fight them for me and just give me a call when everything was done.

But me being the worry-wort I am, and with the bad luck I tend to have, my car sat in the shop for 8 days because the lady that was supposed to do the supplement ??said? she called and ??someone? from the shop told her the car wasn??t there, which totally wasn??t true. When she did finally come out to look at the supplement she would not agree to have the insurance pay for some things still no matter how hard Dominic fought for me (because she was very RUDE person who is probably a very unhappy in life).

So Dominic did the little work she wouldn??t pay for anyway free of charge so my car would be restored to it??s prior condition! :D Needless to say, dealing with the insurance company and getting into a wreck is always a nightmarish experience, but Nigro??s made it so easy, simple, and took care of everything. They even have a good connection with Avis, and had the insurance company pay to put me in a luxury rental car for the duration of my car being in the shop!

I would definitely recommend Nigro??s Auto Body to anyone who gets into a wreck, wants their car to look brand new when they get it back (they even vacuumed and washed the car!!), and don??t want to deal with the headache of fighting insurance companies.

Pros: experience, honest, tough with insurance

Cons: nada

.

I have had very good service at Nigro's. They have gotten me much lower prices than I was offered at other local auto body shops. Plus, the work gets done very fast and very well. I will def be going back.

5
★★★★★

I have had very good service at Nigro's. They have gotten me much lower prices than I was offered at other local auto body shops. Plus, the work gets done very fast and very well. I will def be going back.

.

Nigro's provided great customer service, great price and the repairs on my truck were PERFECT! Very much recommended...

5
★★★★★

Nigro's provided great customer service, great price and the repairs on my truck were PERFECT! Very much recommended...

Pros: service,price

Cons: zero

.

Nigro's Auto Body was excellent. They handled everything for me and the staff was very friendly and gladly answered all my questions. I would reccomend this place to anyone who needs their car repaired.

5
★★★★★

Nigro's Auto Body was excellent. They handled everything for me and the staff was very friendly and gladly answered all my questions. I would reccomend this place to anyone who needs their car repaired.

Cons: none!

.

My name is John M. I just got my car repaired. You could never tell that it had been in accident. Everything turned out perfectly. The workers were professsional, on time and the price was very reasonable.

5
★★★★★

My name is John M. I just got my car repaired. You could never tell that it had been in accident. Everything turned out perfectly. The workers were professsional, on time and the price was very reasonable.

Pros: good work, good price

Cons: no cons

.

The people here are very informative, helpful, friendly,and very affordable. I came here to get my window fixed, and they got it done pretty faste, I was in and out. I recommend this place to everyone.

5
★★★★★

The people here are very informative, helpful, friendly,and very affordable. I came here to get my window fixed, and they got it done pretty faste, I was in and out. I recommend this place to everyone.

Pros: helpful and informative

Message from Nigro's Auto Body Repair

Nigro's Auto Body was established in 1981 by Aniello Nigro, an Italian craftsman in restoration and refinishing, finally giving customers a real choice by guaranteeing a perfect automotive repair job. Aniello Nigro and his staff insist every job be done correctly the first time.



Nigro's Auto Body professionally handles all insurance claims from start to finish, and provides a lifetime guarantee on all work for as long as you own your vehicle. We are proud to announce that we are now using green products! Also, ask us about saving 50% on your deductible!

More about Nigro's Auto Body Repair

24/7 towing services, rental car service, computerized alignment, suspension/frame work, tire service/replacement, oil/fluid change, state inspections, emissions testing, AC installation/repair, glass replacement, antique car restoration, paint stripping,

Similar Nearby

Similar Nearby

  1. 1
    Nirgos Auto Body
    5% ★★★★★ 1 review
    0.01 mi
  2. 2
    Pinnacle Automotive
    5% ★★★★★ 53 reviews
    0.26 mi
  3. 3
    Auto Show Collision Ctr
    4% ★★★★☆ 8 reviews
    0.34 mi
  4. 4
    Rocco's Auto Body
    4% ★★★★☆ 3 reviews
    0.36 mi
  5. 5
    0.96 mi