HiFi House

★★★☆☆
Take your music and your movies higher.
  • 1001 Sussex Blvd

    Broomall, PA 19008

    Cross street: At the intersection of York and Rydal Roads adjacent to Cloverly Avenue

    Map & Directions
  • 215-885-5300

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3.0 2
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They are very pushy and have an arrogant attitude about the merchandise they are selling. The salespeople at Hi Fi House make you feel bad if you don't want to spend more money than you want to spend, or if you choose not to make a purchase. The salespeople at Hi Fi House will deal with you like a stereotypical car saleman deals with their customers. I have been there several times, because I thought I would get different treatment with a different salesperson but I did not, so I would never go back to Hi Fi House. They must work on bare commission alone or something. Go to Bob and Ron's or go to The Magnolia Room in Best Buy if you want high end audio and video. Magnolia room even gives you a 30 day full refund policy. Hi Fi House will give you a week, and that's if you bring the topic up at the time of purchase. Otherwise, their policy is no cash refunds. Alos, save yourself the aggravation of having to defend your decision to not buy anything. As a consumer, you have the right to not buy something and the salespeople at Hi Fi House will badger you and make you defend your decision to not make a purchase. Very stereotypically aggressive sales force. Additionally, if you want to listen to two receivers before buying one, they will give you a hard time just to do that for you. Considering that this is high end audio and video, you expect better treatment. TERRIBLE customer service.

0
★☆☆☆☆

They are very pushy and have an arrogant attitude about the merchandise they are selling. The salespeople at Hi Fi House make you feel bad if you don't want to spend more money than you want to spend, or if you choose not to make a purchase. The salespeople at Hi Fi House will deal with you like a stereotypical car saleman deals with their customers. I have been there several times, because I thought I would get different treatment with a different salesperson but I did not, so I would never go back to Hi Fi House. They must work on bare commission alone or something. Go to Bob and Ron's or go to The Magnolia Room in Best Buy if you want high end audio and video. Magnolia room even gives you a 30 day full refund policy. Hi Fi House will give you a week, and that's if you bring the topic up at the time of purchase. Otherwise, their policy is no cash refunds. Alos, save yourself the aggravation of having to defend your decision to not buy anything. As a consumer, you have the right to not buy something and the salespeople at Hi Fi House will badger you and make you defend your decision to not make a purchase. Very stereotypically aggressive sales force. Additionally, if you want to listen to two receivers before buying one, they will give you a hard time just to do that for you. Considering that this is high end audio and video, you expect better treatment. TERRIBLE customer service.

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I had the pleasure of dealing with HiFi house to assist one of my customers with a "smart house". They were able to give a quadriplegic the ability to live alone for the first time in his life. He was amazed at the freedom he received from the latest technology. He could do anything from change the channel on t.v., control lighting, to answering his front door. Thank you HiFI house for changing our lives

5
★★★★★

I had the pleasure of dealing with HiFi house to assist one of my customers with a "smart house". They were able to give a quadriplegic the ability to live alone for the first time in his life. He was amazed at the freedom he received from the latest technology. He could do anything from change the channel on t.v., control lighting, to answering his front door. Thank you HiFI house for changing our lives

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Business Response:

Thank you for the wonderful review. We're happy to have had such a significant and positive impact on your client's life.

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Take your music and your movies higher with HiFi House.

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