A Cut Above

★★★★☆
40.0251 -75.3276
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610-525-8009

1207 County Line Rd

Bryn Mawr, PA

19010

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Reviews 1 - 15 of 15.
.

Let me begin that the reason this salon is getting 2 stars is because we were promptly greeted by the receptionist/stylist and Skip's friendly conversation with my daughter as he rinsed her hair. I gave my daughter this Groupon for full highlights, haircut, blow dry and style. Although I am hesitant on Gropun deals, my research on this salon led to about 13 reviews which were mainly positive; most of these reviews had Skip as their stylist. The stylist invited me back to her chair to discuss what we wanted for her hair today. I gave clear directions on the shade of the highlights, the style of the cut as well as how much hair to cut. She appeared to understand our needs and began the process of our requests. 3 hrs later I noticed that she was finalizing the style with hairspray. It did not appear to me that my daughter's hair was cut as we had discussed. I then approached her and asked her if she had layered my daughter's hair. She said she did not realize my daughter wanted layers in her hair; yet we did discuss this fully prior to her cutting her hair. Additionally, she stated that we would be charged an extra fee because of my daughter's hair length and texture(she has curly hair). I stated that the Groupon does not indicate a surcharge for longer hair. She proceeded to strongly stand her ground and said the fine print stated it. I again told her that I had read it several times and nothing was mentioned about surcharges. She said "Well, that is the procedure for all Groupon customers and that you need to be in contact with Groupon". I said I would but that it was certainly the salon's responsibility to alert Groupon of surcharges so the customer does not blindly walk into this situation. I showed her the Groupon so she could point this surcharge out in the fine print and she could not locate it. Yet, she stated that I had a package that did not include straightening my daughter's hair. I said I had a blow dry and style as part of the package...to blow dry with a round brush does straighten the hair!
The owner, I believe, Skip, came over to us to determine what the loud discussion was about. He agreed that was their procedure and I said that he should have informed Groupon of this.
This business was rude in their interaction with my daughter and myself; My daughter sat with her foils in her hair for 1.5 hrs while the stylist completely cut, styled and blew dry another customer's hair.
When she was ready to cut the length of her hair she asked my daughter how much she wanted off( although we had initially discussed this with her) My daughter responded " Maybe 3 inches, do you know how much my curly hair will shrink"? The stylist's response was unbelievable: "I don't know, it's your hair"
By the way, to make matters worse, the stylist said that she informed my daughter(the only conversation she had with her the entire THREE HOURS) of the surcharge and that my daughter said it was ok. I explained to them that she is a minor and that discussion should have been with me, the paying parent.

I was charged $20 for blow drying her longer than normal hair; they should have mentioned that on the Groupon!! This was very deceitful on their part. Obviously, they have done it MANY times to other Groupon customers. Thought this might help other unaware Groupon customers.

There appeared to be many happy elderly customers patronizing this establishment. Yet, I certainly will not be coming back. The stylist's poor attitude left a bad taste.

2
★★☆☆☆

Let me begin that the reason this salon is getting 2 stars is because we were promptly greeted by the receptionist/stylist and Skip's friendly conversation with my daughter as he rinsed her hair. I gave my daughter this Groupon for full highlights, haircut, blow dry and style. Although I am hesitant on Gropun deals, my research on this salon led to about 13 reviews which were mainly positive; most of these reviews had Skip as their stylist. The stylist invited me back to her chair to discuss what we wanted for her hair today. I gave clear directions on the shade of the highlights, the style of the cut as well as how much hair to cut. She appeared to understand our needs and began the process of our requests. 3 hrs later I noticed that she was finalizing the style with hairspray. It did not appear to me that my daughter's hair was cut as we had discussed. I then approached her and asked her if she had layered my daughter's hair. She said she did not realize my daughter wanted layers in her hair; yet we did discuss this fully prior to her cutting her hair. Additionally, she stated that we would be charged an extra fee because of my daughter's hair length and texture(she has curly hair). I stated that the Groupon does not indicate a surcharge for longer hair. She proceeded to strongly stand her ground and said the fine print stated it. I again told her that I had read it several times and nothing was mentioned about surcharges. She said "Well, that is the procedure for all Groupon customers and that you need to be in contact with Groupon". I said I would but that it was certainly the salon's responsibility to alert Groupon of surcharges so the customer does not blindly walk into this situation. I showed her the Groupon so she could point this surcharge out in the fine print and she could not locate it. Yet, she stated that I had a package that did not include straightening my daughter's hair. I said I had a blow dry and style as part of the package...to blow dry with a round brush does straighten the hair!
The owner, I believe, Skip, came over to us to determine what the loud discussion was about. He agreed that was their procedure and I said that he should have informed Groupon of this.
This business was rude in their interaction with my daughter and myself; My daughter sat with her foils in her hair for 1.5 hrs while the stylist completely cut, styled and blew dry another customer's hair.
When she was ready to cut the length of her hair she asked my daughter how much she wanted off( although we had initially discussed this with her) My daughter responded " Maybe 3 inches, do you know how much my curly hair will shrink"? The stylist's response was unbelievable: "I don't know, it's your hair"
By the way, to make matters worse, the stylist said that she informed my daughter(the only conversation she had with her the entire THREE HOURS) of the surcharge and that my daughter said it was ok. I explained to them that she is a minor and that discussion should have been with me, the paying parent.

I was charged $20 for blow drying her longer than normal hair; they should have mentioned that on the Groupon!! This was very deceitful on their part. Obviously, they have done it MANY times to other Groupon customers. Thought this might help other unaware Groupon customers.

There appeared to be many happy elderly customers patronizing this establishment. Yet, I certainly will not be coming back. The stylist's poor attitude left a bad taste.

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Latest reviews from Citysearch.

.

I made the mistake to try this place a few weeks ago. I read some of the positive reviews and although the shop looks really run down, I made an appointment for cut and color with Skip. Once inside, I could not help but notice the outdated decor and overall dusty environment. After getting a shampoo from an older lady, Skip went to work. Obviously I could not believe my eyes when he put a plastic supermarket cap on my head and started to pry my hair through the holes. To make a long story short, I came out looking and feeling very cheap. Please take my advise and avoid this dump! I should have known better just by driving by and seeing the empty parking lot. For some reason I'm not believing the positive reviews now, must be some people with very low standards...

1
★☆☆☆☆

I made the mistake to try this place a few weeks ago. I read some of the positive reviews and although the shop looks really run down, I made an appointment for cut and color with Skip. Once inside, I could not help but notice the outdated decor and overall dusty environment. After getting a shampoo from an older lady, Skip went to work. Obviously I could not believe my eyes when he put a plastic supermarket cap on my head and started to pry my hair through the holes. To make a long story short, I came out looking and feeling very cheap. Please take my advise and avoid this dump! I should have known better just by driving by and seeing the empty parking lot. For some reason I'm not believing the positive reviews now, must be some people with very low standards...

.

This was my very first visit to A Cut Above in Bryn Mawr and it definitely won't be my last. I had the same hair stylist for many years, but never have I walked out of a salon saying "I love it" about how my cut and color turned out! Skip La Spina did an amazing job! He asked me what I was looking for in the style and then explained to me what he thought would be best and most flattering for me. He also asked me what I liked most about my highlights and told me exactly what he was going to do to make them look like how I wanted them to. I was blown away with how it turned out. I absolutely love it!! His assistant Amy styled it and as she was doing so explained what she was doing so I could do the same thing for myself at home. The staff was very professional, very nice and very efficient. I have had so many compliments about the cut and color and I have recommended to everyone that has asked to check out this salon.

5
★★★★★

This was my very first visit to A Cut Above in Bryn Mawr and it definitely won't be my last. I had the same hair stylist for many years, but never have I walked out of a salon saying "I love it" about how my cut and color turned out! Skip La Spina did an amazing job! He asked me what I was looking for in the style and then explained to me what he thought would be best and most flattering for me. He also asked me what I liked most about my highlights and told me exactly what he was going to do to make them look like how I wanted them to. I was blown away with how it turned out. I absolutely love it!! His assistant Amy styled it and as she was doing so explained what she was doing so I could do the same thing for myself at home. The staff was very professional, very nice and very efficient. I have had so many compliments about the cut and color and I have recommended to everyone that has asked to check out this salon.

.

My hair has been under the care of Skip LaSpina since 1991. No matter what challenge I have presented, including hair changes from pregnancy, thyroid cancer, aging and weight gain/loss, Skip intuitively knows how to work with my hair to give me the cut and texture most flattering to my face. His knowledge of styling products is always current and I liken him to a pharmacist for my hair. He actively solicits feedback regarding the cut and hair care products. He's not satisfied until his customer is satisfied, which I always am. From Wawa to Wegman's, I can always count on complements about my hair from random strangers. Thanks to Skip!!!!

5
★★★★★

My hair has been under the care of Skip LaSpina since 1991. No matter what challenge I have presented, including hair changes from pregnancy, thyroid cancer, aging and weight gain/loss, Skip intuitively knows how to work with my hair to give me the cut and texture most flattering to my face. His knowledge of styling products is always current and I liken him to a pharmacist for my hair. He actively solicits feedback regarding the cut and hair care products. He's not satisfied until his customer is satisfied, which I always am. From Wawa to Wegman's, I can always count on complements about my hair from random strangers. Thanks to Skip!!!!

Pros: Excellent at matching cut to shape of face

.

Skip always gives me a great cut. He was trained by the best and he knows how to make a guy like me with thinning hair look good. Great prices too!

5
★★★★★

Skip always gives me a great cut. He was trained by the best and he knows how to make a guy like me with thinning hair look good. Great prices too!

Pros: Great Price, Great Service and Great Cut

.

I'm new to the area and was looking for a good salon when I happened upon this one on Citysearch. After reading the reviews, I'm convinced they don't deserve the shiny rating they currently have. It strikes me as odd that they get one bad review, then out of the blue 8 people decide to write 5-star reviews of the place over the course of only 4 days... Seriously, what are the odds?? Sounds more like the owner trying to stuff the ballot box to me... But that's just my personal opinion.

1
★☆☆☆☆

I'm new to the area and was looking for a good salon when I happened upon this one on Citysearch. After reading the reviews, I'm convinced they don't deserve the shiny rating they currently have. It strikes me as odd that they get one bad review, then out of the blue 8 people decide to write 5-star reviews of the place over the course of only 4 days... Seriously, what are the odds?? Sounds more like the owner trying to stuff the ballot box to me... But that's just my personal opinion.

.

If you're looking for a great hair salon that will take the time to determine what you want, then deliver it, you can't do any better than here. I've got really long hair, and Sophie is the best -- I wouldn't let any one else touch my hair for a cut or highlights! No worries about having a bad cut/color which will take forever to grow out. I'll drive an hour to see her, or even wait months if I'm out of town. She takes the time to get my hair just the way I want it for whatever occasion or season.

5
★★★★★

If you're looking for a great hair salon that will take the time to determine what you want, then deliver it, you can't do any better than here. I've got really long hair, and Sophie is the best -- I wouldn't let any one else touch my hair for a cut or highlights! No worries about having a bad cut/color which will take forever to grow out. I'll drive an hour to see her, or even wait months if I'm out of town. She takes the time to get my hair just the way I want it for whatever occasion or season.

.

My boyfriend lives in Philadelphia so I come out here often to visit him and the only person I will let TOUCH my hair is SOPHIE! I have no idea how that other girl could say that instead of 2 she took off 8-10 inches??? I mean didn't you LOOK at your hair before you left the salon????? ANYWAYS! A Cut Above is a great salon with a wonderful staff and SOPHIE is the best by far! Thanks Sophie for all the great things you've done with my hair!!!!

5
★★★★★

My boyfriend lives in Philadelphia so I come out here often to visit him and the only person I will let TOUCH my hair is SOPHIE! I have no idea how that other girl could say that instead of 2 she took off 8-10 inches??? I mean didn't you LOOK at your hair before you left the salon????? ANYWAYS! A Cut Above is a great salon with a wonderful staff and SOPHIE is the best by far! Thanks Sophie for all the great things you've done with my hair!!!!

Pros: Friendly staff, very knowledgable

.

I have been getting my hair cut by SOPHIE at A cut above for over 20 years, And every time i go the experience is just better and better. I have never had a problem with my hair and would never let anyone touch it besides SOPHIE she is the BEST!!!.......I have NO CLUE what LUTER is talking about?

5
★★★★★

I have been getting my hair cut by SOPHIE at A cut above for over 20 years, And every time i go the experience is just better and better. I have never had a problem with my hair and would never let anyone touch it besides SOPHIE she is the BEST!!!.......I have NO CLUE what LUTER is talking about?

Pros: Friendly atmosphere, Parking, Service

.

I am completely shocked by LUTER's Review. I have had the same exact bad haircut experience at a DIFFERENT salon and can't even imagine having that kind of bad experience at A Cut Above...I just moved here from the NYC area and went to A Cut Above on recommendations from my friends in the area who all go there. My stylist was great! Not only did he talk to me about face shape and suggestions, but he was really understanding about making gradual changes and my fear from bad haircuts of the past. It was really nice to be listened to and come out with a great haircut on top of it. I will definitely be making A Cut Above my new salon of choice!

5
★★★★★

I am completely shocked by LUTER's Review. I have had the same exact bad haircut experience at a DIFFERENT salon and can't even imagine having that kind of bad experience at A Cut Above...I just moved here from the NYC area and went to A Cut Above on recommendations from my friends in the area who all go there. My stylist was great! Not only did he talk to me about face shape and suggestions, but he was really understanding about making gradual changes and my fear from bad haircuts of the past. It was really nice to be listened to and come out with a great haircut on top of it. I will definitely be making A Cut Above my new salon of choice!

Pros: Staff really listened to EXACTLY what i wanted--great service!

.

I am new to the area and have been looking to find a salon that I TRUST!!! For the Last 30 years there has only been one person, my aunt, who has touched my hair. After I moved away from my family, I was scared to go to a different person and get my hair done. I went into numerous salons from Philadelpia up the mainline and walked out because something just did not feel right! But on this day, something was different...

As I walked to the door I was very nervous, pesimistically thinking "Here we go again, I will probally be out of here in 5 minutes." BUT the instant I walked into A Cut Above I felt a warm welcoming from the staff that started to put my nerves at ease. I was a few minutes early for my appointment so I sat down and waited for my turn. The owner, who was going to cut my hair, stop what he was doing, came over to me, greeted me, offered me beverages and snacks and gave me a quick synopise of how the salon operates.

My nerves again, started to calm even more. Now I was feeling like royalty. This man, did not have to do that for me! I was SO NICE!!!

When it was time for my appointment, Skip sat me down, went over my face shape, styles that would fit, not fit etc.. I asked him to take off 2 inches and he LITERALLY MEASURED TWO INCHES JUST TO MAKE SURE THAT IS EXACTLY WHAT I WANTED!!!!

I WAS SO BLOWN AWAY BY ALL THIS PROFESSIONALISM!!!!

Once the cut was finished, I felt like a new person!

MY HAIR HAS NEVER LOOKED BETTER (oops..hope my aunt does not see that part)!!!

I have done nothing but brag to my friends and co-workers about this place!

Hands down, From the staff, the looks, the finished product, (hey I lived in Beverly Hills and New York City)
THIS IS THE BEST EXPERIENCE I HAVE EVER HAD!!!
THANK YOU SKIP, AMY, SOPHIE AND PRISCILIA!!!

5
★★★★★

I am new to the area and have been looking to find a salon that I TRUST!!! For the Last 30 years there has only been one person, my aunt, who has touched my hair. After I moved away from my family, I was scared to go to a different person and get my hair done. I went into numerous salons from Philadelpia up the mainline and walked out because something just did not feel right! But on this day, something was different...

As I walked to the door I was very nervous, pesimistically thinking "Here we go again, I will probally be out of here in 5 minutes." BUT the instant I walked into A Cut Above I felt a warm welcoming from the staff that started to put my nerves at ease. I was a few minutes early for my appointment so I sat down and waited for my turn. The owner, who was going to cut my hair, stop what he was doing, came over to me, greeted me, offered me beverages and snacks and gave me a quick synopise of how the salon operates.

My nerves again, started to calm even more. Now I was feeling like royalty. This man, did not have to do that for me! I was SO NICE!!!

When it was time for my appointment, Skip sat me down, went over my face shape, styles that would fit, not fit etc.. I asked him to take off 2 inches and he LITERALLY MEASURED TWO INCHES JUST TO MAKE SURE THAT IS EXACTLY WHAT I WANTED!!!!

I WAS SO BLOWN AWAY BY ALL THIS PROFESSIONALISM!!!!

Once the cut was finished, I felt like a new person!

MY HAIR HAS NEVER LOOKED BETTER (oops..hope my aunt does not see that part)!!!

I have done nothing but brag to my friends and co-workers about this place!

Hands down, From the staff, the looks, the finished product, (hey I lived in Beverly Hills and New York City)
THIS IS THE BEST EXPERIENCE I HAVE EVER HAD!!!
THANK YOU SKIP, AMY, SOPHIE AND PRISCILIA!!!

Pros: Friendly staff, Great appearance, Very clean, Warm and Home like, Services are PHENOMENAL, BEST I EVER HAD

.

I went to this salon to have my highlights done about two weeks ago. I was so satisfied with the result that I just decided to go back to the same stylist (Priscilla) to get my hair cut and styled. My highlights are this natural honey beach color, she took time to listen what I was looking for and used a different coloring technique than what I am used to. I am also very happy with my new cut, I would definitely recommend this salon to anyone. They will continue to get my business and that of my family. Priscilla took great care of me!

5
★★★★★

I went to this salon to have my highlights done about two weeks ago. I was so satisfied with the result that I just decided to go back to the same stylist (Priscilla) to get my hair cut and styled. My highlights are this natural honey beach color, she took time to listen what I was looking for and used a different coloring technique than what I am used to. I am also very happy with my new cut, I would definitely recommend this salon to anyone. They will continue to get my business and that of my family. Priscilla took great care of me!

Pros: Great coloring technique and result

Cons: None

.

There is a new service at A Cut Above Salon and Day Spa called Yeh's Art of Healing. The therapist there has been trained both in Japan and in US, and I had a wonderful combination of Eastern and Western therapeutic massage. I have a chronic pain on my knees, shoulders and back, and they were really hurting at that time. Within 5 minutes, she isolated the precise pressure points that needed therapy and started to work. After 60 minutes or so, I felt like a new man. Before the treatment I could not even stand straight because of the pain, but after the treatment, I felt so good that I can not only stand and walk straight but the puffness I had on my calf disappeared as well. It is so good that I will be bringing my parents and siblings to this place. I recommend it to anyone with heavy stress or chronic pain like me!

5
★★★★★

There is a new service at A Cut Above Salon and Day Spa called Yeh's Art of Healing. The therapist there has been trained both in Japan and in US, and I had a wonderful combination of Eastern and Western therapeutic massage. I have a chronic pain on my knees, shoulders and back, and they were really hurting at that time. Within 5 minutes, she isolated the precise pressure points that needed therapy and started to work. After 60 minutes or so, I felt like a new man. Before the treatment I could not even stand straight because of the pain, but after the treatment, I felt so good that I can not only stand and walk straight but the puffness I had on my calf disappeared as well. It is so good that I will be bringing my parents and siblings to this place. I recommend it to anyone with heavy stress or chronic pain like me!

Pros: Parking, Friendly yet Professional Staff, Peaceful Ambience

Cons: Need to book an appointment early

.

my girlfriend and i though we should go get our hair cut. today, its raining, nothing to do. so I took her to this place near my school. it is place is nice and cozy, i knew my girlfriend would feel confortable. they accept walk ins, PERFECT! we walked to the salon and this nice young stylist was able to take care of us after finishing up a client. my girlfriend had her nails done while i was getting my hair trimmed. i went to get money while she was getting her cut. NO CREDIT CARDS ACCEPTED BUT IT'S TOTALLY WORTH IT!

5
★★★★★

my girlfriend and i though we should go get our hair cut. today, its raining, nothing to do. so I took her to this place near my school. it is place is nice and cozy, i knew my girlfriend would feel confortable. they accept walk ins, PERFECT! we walked to the salon and this nice young stylist was able to take care of us after finishing up a client. my girlfriend had her nails done while i was getting my hair trimmed. i went to get money while she was getting her cut. NO CREDIT CARDS ACCEPTED BUT IT'S TOTALLY WORTH IT!

Pros: friendly staff

Cons: n/a

.

I asked to have my hair trimmed - Sophie said she would trim off two inches and cut 8-10 inches. She also did a TERRIBLE job with the highlights. I was DEVASTED! It will take months for my hair to grow back! DO NOT GO TO THIS PLACE - THEY ARE HORRIBLE!

1
★☆☆☆☆

I asked to have my hair trimmed - Sophie said she would trim off two inches and cut 8-10 inches. She also did a TERRIBLE job with the highlights. I was DEVASTED! It will take months for my hair to grow back! DO NOT GO TO THIS PLACE - THEY ARE HORRIBLE!

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