To be honest, after learning about the excessive delivery charges and lack of flexibility, I did not order the flowers, so I am not qualified to rate the quality of the flowers. However, I will share my experience.
I wanted to deliver a particular stuffed dog and flowers to someone in Shadyside, and since Leone's did not have the stuffed dog I wanted, I arranged to buy the stuffed dog from SS Randall's (it's a wonderful toy store in Shadyside) over the phone and asked Leone's to simply pick it up and deliver it along with the flowers. Leone's is in Shadyside and so was the apartment that I wanted everything delivered to, and the whole trip including the stop at the Toy Store was only .8 miles (a 3 minute drive according to Google). For delivery Leone's wanted to charge me $18. I explained that the stop and delivery location was very close and couldn't take more than 20 minutes so I thought $18 was unreasonable for delivery. The person I was speaking to condescendingly stated "we need to pay people to do things" and "I don't know where you are, but over here gas is expensive". I would have understood if the delivery price was fixed by management so that particular sales person could not have offered a better price, but I was offended by his attitude and will definitely not consider ordering from Leone's ever.
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