USA Optical

★★★★☆

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Walgreens

3180 Carlisle Rd Dover, PA

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Leader Heights Eye Center

309 Leader Heights Rd York, PA

3.6 5
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I've never had better service from an eye care provider than USA Optical (York, PA, York Marketplace location). I've put their office staff through the long drawn-out hassle of opening an account with a custom contact lens company because I wanted custom lenses, and making phone calls to various online retailers to get whatever colored lens I'm obsessed with at the moment, and they have gone out of their way to accomodate me. For a small(er) office, in an area where there is little demand for cosmetic lenses, they've really gone above and beyond. (For the record, I do *try* to be a low maintenance client, but it's good to know they'll help me out if necessary!)

5
★★★★★

I've never had better service from an eye care provider than USA Optical (York, PA, York Marketplace location). I've put their office staff through the long drawn-out hassle of opening an account with a custom contact lens company because I wanted custom lenses, and making phone calls to various online retailers to get whatever colored lens I'm obsessed with at the moment, and they have gone out of their way to accomodate me. For a small(er) office, in an area where there is little demand for cosmetic lenses, they've really gone above and beyond. (For the record, I do *try* to be a low maintenance client, but it's good to know they'll help me out if necessary!)

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I went in on a Tuesday evening for an exam and new glasses. Dr. Rudisill was wonderful! I was very impressed on how knowledgable and professional their staff was. Tim, Summer, and Lindsey were so much fun to work with. I always hated picking out glasses, as I can't see how the frames looked on me. They were very honest and helpful with helping me pick out the perfect frame for me. I have never had so much fun, I can't wait until next year to go back!!

5
★★★★★

I went in on a Tuesday evening for an exam and new glasses. Dr. Rudisill was wonderful! I was very impressed on how knowledgable and professional their staff was. Tim, Summer, and Lindsey were so much fun to work with. I always hated picking out glasses, as I can't see how the frames looked on me. They were very honest and helpful with helping me pick out the perfect frame for me. I have never had so much fun, I can't wait until next year to go back!!

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I came in on a sat to get my daughter new glasses because hers broke the store was crowded so i had to wait that was ok cause it was not long before tracy asked me if i was waited on she bent over backwards to get us a frame my daughter liked ( she is picky) not only was she nice but so was all the other staff they made us feel like we were there favorite customers. not only did she get my daughter glasses she liked but they came in only 1 day. usa optical knows customer service. I will never go anywhere else

5
★★★★★

I came in on a sat to get my daughter new glasses because hers broke the store was crowded so i had to wait that was ok cause it was not long before tracy asked me if i was waited on she bent over backwards to get us a frame my daughter liked ( she is picky) not only was she nice but so was all the other staff they made us feel like we were there favorite customers. not only did she get my daughter glasses she liked but they came in only 1 day. usa optical knows customer service. I will never go anywhere else

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I have gone here a few times for eye exams because it is convenient and they have an overabundance of walk-in appointments. However, I was 5 minutes late to my appointment and they gave it away to a walk-in! I was appalled, the only thing that they could offer me was an appointment the following week! I could understand if I was 15-20 minutes late to give up my appointment, but 5 minutes is a little ridiculous!!

2
★★☆☆☆

I have gone here a few times for eye exams because it is convenient and they have an overabundance of walk-in appointments. However, I was 5 minutes late to my appointment and they gave it away to a walk-in! I was appalled, the only thing that they could offer me was an appointment the following week! I could understand if I was 15-20 minutes late to give up my appointment, but 5 minutes is a little ridiculous!!

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My mother went to Usa optical to buy glasses.
Not wanting to spend a fortune and keep it in the cost of the insurance company she told them this.
She was told to take her business to walmart vision
center as USa optical had nothing under 160.00 a pair for Just the frames!!!
I think its awful that a comapny would send a customer somewhere else. Not a problem though because Walmart set my mother up with an awesome pair of glasses and she also got a pair of prescription sun glassses all for 31.00.

1
★☆☆☆☆

My mother went to Usa optical to buy glasses.
Not wanting to spend a fortune and keep it in the cost of the insurance company she told them this.
She was told to take her business to walmart vision
center as USa optical had nothing under 160.00 a pair for Just the frames!!!
I think its awful that a comapny would send a customer somewhere else. Not a problem though because Walmart set my mother up with an awesome pair of glasses and she also got a pair of prescription sun glassses all for 31.00.

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