Falcone's Electronics

★★★★★
  • 1037 N Providence Rd

    Media, PA 19063

    Map & Directions
  • 610-566-4219

About Falcone's Electronics

Hours
M-Tu,Th-F 8:30am - 5:00pm, W 8:30am - 9:00pm

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I am not big on blogging and e-reviews and other things of that nature. However in this case, I feel this is the least I can do. I purchase a 46 inch Sony HDTV KDL series over 3 years ago. The best on the market at the time at a cost just

3
★★★★★

I am not big on blogging and e-reviews and other things of that nature. However in this case, I feel this is the least I can do. I purchase a 46 inch Sony HDTV KDL series over 3 years ago. The best on the market at the time at a cost just

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This is a wonderful family owned business that is professional, knowledeable, and thorough in their work. I would highly recommend this service center if you want your electronics to be well taken care of, evaluated, and fixed in a skilled

3
★★★★★

This is a wonderful family owned business that is professional, knowledeable, and thorough in their work. I would highly recommend this service center if you want your electronics to be well taken care of, evaluated, and fixed in a skilled

Pros: professional, knowledeable, thorough

.

I have a sony tv that keeps turning off by itself & called sony Falcones were on there list.First week I talked to a man & he told me to check a few things & get back to him.I have called them 4 or 5 times since & no response.I have

3
★★★★★

I have a sony tv that keeps turning off by itself & called sony Falcones were on there list.First week I talked to a man & he told me to check a few things & get back to him.I have called them 4 or 5 times since & no response.I have

Cons: lazy

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My Samsung 40" purchased from Amazon just less than 2 yrs ago began to power on and off, sometimes with a picture, sometimes with vertical stripes on the screen with no picture. I had an extended warranty on the set and went through NEW

3
★★★★★

My Samsung 40" purchased from Amazon just less than 2 yrs ago began to power on and off, sometimes with a picture, sometimes with vertical stripes on the screen with no picture. I had an extended warranty on the set and went through NEW

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I first went to Falcones for my Sony 42 inch LCD. It was just under a year old and the picture went bad, shoeing only green and red. I contacted Circuit City where I prurchased it and they told me to call Sony warranty service (Thanks for

3
★★★★★

I first went to Falcones for my Sony 42 inch LCD. It was just under a year old and the picture went bad, shoeing only green and red. I contacted Circuit City where I prurchased it and they told me to call Sony warranty service (Thanks for

Pros: Very good Technicians

Cons: you have to call them

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I took my Elite receiver in over 8 months ago. My HDMI switching was not working and I thought a firmware update would do the trick. Because I had replaced the unit with a newer model, I was not in a hurry to get it back. After 8 months,

3
★★★★★

I took my Elite receiver in over 8 months ago. My HDMI switching was not working and I thought a firmware update would do the trick. Because I had replaced the unit with a newer model, I was not in a hurry to get it back. After 8 months,

Cons: poor communications, inability to repair product!

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I have brought things to other servicers in the past, but I won't do that again. I would much rather wait for the best. I, personally, have patience to wait, even up to a year, because I know that the product will be fixed CORRECTLY.

3
★★★★★

I have brought things to other servicers in the past, but I won't do that again. I would much rather wait for the best. I, personally, have patience to wait, even up to a year, because I know that the product will be fixed CORRECTLY.

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Falcone's electronic service center might be the most unprofessional group i have ever delt with. They have had my reciever for well over 3 moths now and nothing to show for it. I have not been able to speak to a tech in the last 3 weeks.

3
★★★★★

Falcone's electronic service center might be the most unprofessional group i have ever delt with. They have had my reciever for well over 3 moths now and nothing to show for it. I have not been able to speak to a tech in the last 3 weeks.

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These folks have had my Onkyo receiver for 2 months now. I was told to expect 3-4 weeks. At 5 weeks I called (they never call you) and asked what the status was. I was told that they tried to fix it, but found more problems, so were waiting on more parts. The parts were to arrive w/in a week, they'd be installed, and I'd be called when it was ready to go. 3 weeks later, guess who hasn't been called. I tried to reach the technician 3 times today over the course of 7 hours, and never heard back. Tech hadn't even bothered to show up the first time I called a few minutes after 9. On my last call the receptionist told me that there were just too many problems and that they needed to send the unit to Onkyo. Had this already been done several weeks ago? No of course not. So now I get to wait another few months with a different service group, because Falcones doesn't have the authority to authorize replacements. Did they at least ship the unit immediately overnight to Onkyo? Nope. Not even when I asked specifically. It's going out grount... tomorrow. (It was only 4:15 when I called) Tomorrow I will have to call to double check that it was even sent out.

If there's anyway to avoid using these guys, please avail yourself of it. If you were like me, and simply have no choice because they're the only ones who can handle your warranty service, begin calling them 2x/day IMMEDIATELY. The only way to spur them into action I can think of is to become an irritant. Don't even bother being nice. That got me nowhere for 2 months.

1
★☆☆☆☆

These folks have had my Onkyo receiver for 2 months now. I was told to expect 3-4 weeks. At 5 weeks I called (they never call you) and asked what the status was. I was told that they tried to fix it, but found more problems, so were waiting on more parts. The parts were to arrive w/in a week, they'd be installed, and I'd be called when it was ready to go. 3 weeks later, guess who hasn't been called. I tried to reach the technician 3 times today over the course of 7 hours, and never heard back. Tech hadn't even bothered to show up the first time I called a few minutes after 9. On my last call the receptionist told me that there were just too many problems and that they needed to send the unit to Onkyo. Had this already been done several weeks ago? No of course not. So now I get to wait another few months with a different service group, because Falcones doesn't have the authority to authorize replacements. Did they at least ship the unit immediately overnight to Onkyo? Nope. Not even when I asked specifically. It's going out grount... tomorrow. (It was only 4:15 when I called) Tomorrow I will have to call to double check that it was even sent out.

If there's anyway to avoid using these guys, please avail yourself of it. If you were like me, and simply have no choice because they're the only ones who can handle your warranty service, begin calling them 2x/day IMMEDIATELY. The only way to spur them into action I can think of is to become an irritant. Don't even bother being nice. That got me nowhere for 2 months.

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These folks have had my Onkyo receiver for 2 months now. I was told to expect 3-4 weeks. At 5 weeks I called (they never call you) and asked what the status was. I was told that they tried to fix it, but found more problems, so were

3
★★★★★

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These folks have had my Onkyo receiver for 2 months now. I was told to expect 3-4 weeks. At 5 weeks I called (they never call you) and asked what the status was. I was told that they tried to fix it, but found more problems, so were

.

I have an old Samsung tv/vcr combo that I took in to have fixed, the tv would not turn on. The were able to fix my tv, which was great, but you have to leave a deposit, I think it was $35, which you don' t get back even if they can't fix your tv, which in this day and age for how "cheap" tv's can be really sounds like a lot to me. I was happy that they were able to fix mine, but would have been upset if they could not have and kept my dough!

4
★★★★☆

I have an old Samsung tv/vcr combo that I took in to have fixed, the tv would not turn on. The were able to fix my tv, which was great, but you have to leave a deposit, I think it was $35, which you don' t get back even if they can't fix your tv, which in this day and age for how "cheap" tv's can be really sounds like a lot to me. I was happy that they were able to fix mine, but would have been upset if they could not have and kept my dough!

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Took my DVD player here last year and got it back in 2 days. Very fast turnaround and great prices. The people there know what they are doing. Very little parking, however.

4
★★★★☆

Took my DVD player here last year and got it back in 2 days. Very fast turnaround and great prices. The people there know what they are doing. Very little parking, however.

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