Pool & Spa Outlet Inc

★★★☆☆
40.2572 -80.145
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724-873-7665

160 Galley Rd

Canonsburg, PA

15317

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Pool City

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The Pool & Spa Place

5860 Library Rd Bethel Park, PA

3.4 5
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Reviews 1 - 5 of 5.
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This place is awful really! We looked at their pools on site and decided to put a deposit on one. The pool we looked at had vinyl rails on the top but the one that they installed was aluminum. We figured that since it had a warranty that we wouldn't complain. Within one year the paint was chipping on the rails. When we called because we figured that it was under warranty, as we'd been told, they were not willing to help at all. They gave us the name of the company and email address and told us to take pictures and send it to them. The company never responded and Pool and Spa Outlet could care less. Why? Because they have their money. They'll be glad to help test your water, but only because they'll try to sell you a bunch of overpriced chemicals..some of which you don't need. We learned that the hard way after spending hundreds of dollars only to be told by another company to get another filter. Pool and spa outlet's filters are 50% more. You can buy them online for less along with the shock and everything else that you need AND if you don't have time to order online...Believe it or not, Pool City is less expensive for the SAME items and THEY are actually more helpful - if you can believe that!

1
★☆☆☆☆

This place is awful really! We looked at their pools on site and decided to put a deposit on one. The pool we looked at had vinyl rails on the top but the one that they installed was aluminum. We figured that since it had a warranty that we wouldn't complain. Within one year the paint was chipping on the rails. When we called because we figured that it was under warranty, as we'd been told, they were not willing to help at all. They gave us the name of the company and email address and told us to take pictures and send it to them. The company never responded and Pool and Spa Outlet could care less. Why? Because they have their money. They'll be glad to help test your water, but only because they'll try to sell you a bunch of overpriced chemicals..some of which you don't need. We learned that the hard way after spending hundreds of dollars only to be told by another company to get another filter. Pool and spa outlet's filters are 50% more. You can buy them online for less along with the shock and everything else that you need AND if you don't have time to order online...Believe it or not, Pool City is less expensive for the SAME items and THEY are actually more helpful - if you can believe that!

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.

This is a great family owner business! Fred, the owner is a great guy. He personally came out to my property and helped with my water chemistry. For two weeks we could not get our pool clear, and within 2 days of Fred coming out, it was clear! My kids couldnt be happier. I would recommend this company to anyone.

5
★★★★★

This is a great family owner business! Fred, the owner is a great guy. He personally came out to my property and helped with my water chemistry. For two weeks we could not get our pool clear, and within 2 days of Fred coming out, it was clear! My kids couldnt be happier. I would recommend this company to anyone.

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In the past two years, I have purchased both a hot tub and an electric fireplace from Pool & Spa Outlet. After visiting 5 spa stores, I purchased my Master Spa from Pool & Spa Outlet because the salespeople were the most knowledgeable and friendliest out of all the competitors. Plus, I got an incredible hot tub at a great price. They are great at after the sale support and customer service. When we decided to buy an electric fireplace we went right back to Pool & Spa Outlet! I don't know what the previous writer is talking about, but we were given a written estimate for the fireplaces we were interested in and once again, the sales staff was so knowledgeable and accomodating. First class operation!

5
★★★★★

In the past two years, I have purchased both a hot tub and an electric fireplace from Pool & Spa Outlet. After visiting 5 spa stores, I purchased my Master Spa from Pool & Spa Outlet because the salespeople were the most knowledgeable and friendliest out of all the competitors. Plus, I got an incredible hot tub at a great price. They are great at after the sale support and customer service. When we decided to buy an electric fireplace we went right back to Pool & Spa Outlet! I don't know what the previous writer is talking about, but we were given a written estimate for the fireplaces we were interested in and once again, the sales staff was so knowledgeable and accomodating. First class operation!

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Called to ask about fireplaces and the gentlemen on the phone was very negative and not willing to help.. he said to put a deposit on the fireplace then they would give us a price. Very Bad. Early January called..

1
★☆☆☆☆

Called to ask about fireplaces and the gentlemen on the phone was very negative and not willing to help.. he said to put a deposit on the fireplace then they would give us a price. Very Bad. Early January called..

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I had my pool installed by Pool & Spa Outlet in July 2008. We looked at many different pool stores before deciding on Pool & Spa Outlet and we are so happy we did! The knowledgable sales staff there helped is every step of the way and answered all of our questions about water chemistry and maintenance. Their installer Bob, and owner, Fred, were very helpful and did a very professional job. We now have the backyard of our dreams!

5
★★★★★

I had my pool installed by Pool & Spa Outlet in July 2008. We looked at many different pool stores before deciding on Pool & Spa Outlet and we are so happy we did! The knowledgable sales staff there helped is every step of the way and answered all of our questions about water chemistry and maintenance. Their installer Bob, and owner, Fred, were very helpful and did a very professional job. We now have the backyard of our dreams!

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1 out of 1 people found this review helpful.