Duggan's Service & Appliance Co

★★★★☆
  • 3430 Pine Ave

    Erie, PA 16504

    Map & Directions
  • 814-452-6795

About Duggan's Service & Appliance Co

Categories
  • Appliance Repair
  • Household Appliances
Details
  • Washers
Hours
M-F 9am-8pm, Sa 9am-4pm, Su 24hr
Special Offer
Call or Visit Our Store for Special Pricing
Products
  • Delivery Services
Specialties
  • Washers;Dryers;Stoves;Cooktops;Ranges;Refrigerators;Freezers;Dishwashers;Microwaves;Outdoor Cooking
Payment Options
  • American Express
  • Discover
  • Cash
  • MasterCard
  • Visa
Brands
  • KitchenAid
  • Whirlpool
  • White-Westinghouse
  • LG
  • Bosch
  • LG
  • Frigidaire
  • Frigidaire
  • Miele
  • GE

Shopping

Shopping
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Products

Appliance Dealers

    3.5 4
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    .

    My last appliance was a washer. They set it up and took the old one with out charge. Very pleased with their service also.

    2
    ★★★★★

    My last appliance was a washer. They set it up and took the old one with out charge. Very pleased with their service also.

    Pros: Good variety of appliances Easy free parking.

    .

    I am very unhappy with my Duggan's shopping experience. I had to wait several weeks to get my order (a front loading washer and matching electric dryer) and when I called to schedule delivery, I was told, they didn't come in this week... maybe next. So several weeks later... finally the machines are delivered. The delivery men tore a very large section of my kitchen floor while installing the machines... and here it is a month later, and it STILL has not been taken care of. If I have no success with a monday call, I will be replacing the floor myself and submitting the bill. Oh, and just to mention... the "correct person to talk to" is never in, you are left waiting for a call back that never comes. I DO NOT recommend purchasing anything from this store.

    1
    ★☆☆☆☆

    I am very unhappy with my Duggan's shopping experience. I had to wait several weeks to get my order (a front loading washer and matching electric dryer) and when I called to schedule delivery, I was told, they didn't come in this week... maybe next. So several weeks later... finally the machines are delivered. The delivery men tore a very large section of my kitchen floor while installing the machines... and here it is a month later, and it STILL has not been taken care of. If I have no success with a monday call, I will be replacing the floor myself and submitting the bill. Oh, and just to mention... the "correct person to talk to" is never in, you are left waiting for a call back that never comes. I DO NOT recommend purchasing anything from this store.

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    .

    We were very happy with the salesperson. We got exactly what we wanted and the price was much better than other stores. We went to many places for pricing. Would go bakc to them again.

    5
    ★★★★★

    We were very happy with the salesperson. We got exactly what we wanted and the price was much better than other stores. We went to many places for pricing. Would go bakc to them again.

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    .

    While I wouldn't exactly recommend them I won't sit here and say that it's a bad place to shop. I just wasn't very comfortable while trying to decide on the purchase of a washing machine model while here. I went in intially to see if I could purchase some belts for my old washer and when I asked they treated me like an alein. i was told we don't carry the parts only sell the machines.

    So we decided to look around and not a single sales person came over to see if they could help me decide on what I wanted. So, I left. Maybe they were just having a bad day. I don't know, but I can tell you this i won't step foot in the store again.

    PROS: Large selection
    CONS: Poor customer service

    3
    ★★★☆☆

    While I wouldn't exactly recommend them I won't sit here and say that it's a bad place to shop. I just wasn't very comfortable while trying to decide on the purchase of a washing machine model while here. I went in intially to see if I could purchase some belts for my old washer and when I asked they treated me like an alein. i was told we don't carry the parts only sell the machines.

    So we decided to look around and not a single sales person came over to see if they could help me decide on what I wanted. So, I left. Maybe they were just having a bad day. I don't know, but I can tell you this i won't step foot in the store again.

    PROS: Large selection
    CONS: Poor customer service

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