Great Valley Pool Svc

★★★★☆
  • 446 Lancaster Ave

    Frazer, PA 19355

    Map & Directions
  • 610-889-0711

3.9167 12
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Dishonest , beware!!!! Never finishes, does not honor warranty nor commitment.\r
Takes payment and disappears!!!!!\r

3
★★★★★

Dishonest , beware!!!! Never finishes, does not honor warranty nor commitment.\r
Takes payment and disappears!!!!!\r

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Their service is poor and the people who come to open a pool or work on it are often rude. Some people in the office are nice and helpful. They replaced a pump and it broke down the same season and they refused to fix it. I am not sure

3
★★★★★

Their service is poor and the people who come to open a pool or work on it are often rude. Some people in the office are nice and helpful. They replaced a pump and it broke down the same season and they refused to fix it. I am not sure

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Absolutely terrible service and over priced. DO NOT USE

3
★★★★★

Absolutely terrible service and over priced. DO NOT USE

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I previously lived in this area and used this company... best in the area. I really appreciated the services provided by this team. They are there when you need them. The staff is friendly and happily provides additional education/ knowledge when needed. Thank you for the attention to detail!

2
★★★★★

I previously lived in this area and used this company... best in the area. I really appreciated the services provided by this team. They are there when you need them. The staff is friendly and happily provides additional education/ knowledge when needed. Thank you for the attention to detail!

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I found this company to be wonderful. They provided courteous service and a knowledgeable staff.

2
★★★★★

I found this company to be wonderful. They provided courteous service and a knowledgeable staff.

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I went into the Great Valley Pool Store because I am thinking about putting up an awning. I am going to get a new awning and I found a great pair of flip flops in the store too!!

5
★★★★★

I went into the Great Valley Pool Store because I am thinking about putting up an awning. I am going to get a new awning and I found a great pair of flip flops in the store too!!

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BEWARE! Very poor service. They are dishonest about pricing, work done is lacking in quality and the women in the office are rather rude. I would never use this company again.

0
★☆☆☆☆

BEWARE! Very poor service. They are dishonest about pricing, work done is lacking in quality and the women in the office are rather rude. I would never use this company again.

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I have used these guys for a couple of years now,I find them to be joy to work with, the people in the office are wonderful

2
★★★★★

I have used these guys for a couple of years now,I find them to be joy to work with, the people in the office are wonderful

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WOW! I have been using Great Valley for four years because they came highly recommended. I really tried to work with them but have experienced problem after problem and possibly the worst customer service of any vendor I have used. Its a shame because the workers are generally really nice. They just don't know what they are doing, have cause repeated damage to my equipment and then wanted me to pay for the repairs. I think I was finally able to work it out after holding back payment for a while. I will never use them again. BUYER BEWARE!!!

0
★☆☆☆☆

WOW! I have been using Great Valley for four years because they came highly recommended. I really tried to work with them but have experienced problem after problem and possibly the worst customer service of any vendor I have used. Its a shame because the workers are generally really nice. They just don't know what they are doing, have cause repeated damage to my equipment and then wanted me to pay for the repairs. I think I was finally able to work it out after holding back payment for a while. I will never use them again. BUYER BEWARE!!!

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I have been using GVPS for a number of years. Lately the service has declined tremendously. This past summer the workers damaged my equipment and the coping and charged me for an expensive improper repair. Andy, at "customer service" was rude and did not even apologize for the damage. I am very disappointed and will not use them again.

1
★☆☆☆☆

I have been using GVPS for a number of years. Lately the service has declined tremendously. This past summer the workers damaged my equipment and the coping and charged me for an expensive improper repair. Andy, at "customer service" was rude and did not even apologize for the damage. I am very disappointed and will not use them again.

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0 out of 1 people found this review helpful.

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Ive been using great valley pool service for about fifteen years.I have had very few complaints.Their service is five stars compared to other pool companies in the surounding counties.I have used other pool companies to see if they were cheaper and better service.Big mistake!Horrible service and a lack of respect for my property.Great valley had to come and fix what other companies had screwed up.Great valley pool service is a company and they will charge you for their services as it should be.If you think your going to get service for nothing you should be doing it yourself or should have thought about it before you had a pool.Pools are very expensive to have and that is a fact.Now that the economy is going bad I bet I will see more complaints because everybody wants something for nothing and there are going to complaints about the service to get a discounts off there bill all in all if you want the job done right the first time call GREAT VALLEY POOL SERVICE--for five star service

2
★★★★★

Ive been using great valley pool service for about fifteen years.I have had very few complaints.Their service is five stars compared to other pool companies in the surounding counties.I have used other pool companies to see if they were cheaper and better service.Big mistake!Horrible service and a lack of respect for my property.Great valley had to come and fix what other companies had screwed up.Great valley pool service is a company and they will charge you for their services as it should be.If you think your going to get service for nothing you should be doing it yourself or should have thought about it before you had a pool.Pools are very expensive to have and that is a fact.Now that the economy is going bad I bet I will see more complaints because everybody wants something for nothing and there are going to complaints about the service to get a discounts off there bill all in all if you want the job done right the first time call GREAT VALLEY POOL SERVICE--for five star service

Pros: great respectfull techs,theyll make your pool shine

Cons: they are a very busy company because of their great service,call weeks in advance

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They overcharge for the work completed. They are not upfront about prices when price quote is requested before work is initiated. They are not willing to work with customer to reach a compromise.

0
★☆☆☆☆

They overcharge for the work completed. They are not upfront about prices when price quote is requested before work is initiated. They are not willing to work with customer to reach a compromise.

Pros: Pool Technicians are knowledgeable and helpful

Cons: Office staff is not straight forward about pricing

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