Southampton's U Take The Cake

★★★★☆
  • 447 2nd Street Pike

    Southampton, PA 18966

    Map & Directions
  • 215-953-7580

About Southampton's U Take The Cake

Categories
Hours
Daily, 10am - 7pm

Food

Food
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3.5 8
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The folks who were griping about "poor customer service" must not have been going to the same U Take The Cake in Upper Southampton that I've been happily patronizing for several years! The customer service has always been top-notch. Their cakes not only taste delicious, but are so attractive that my "workmates" have even taken photos of them to share with family and friends! I tried other bakeries in the area previously, but they don't compare.

5
★★★★★

The folks who were griping about "poor customer service" must not have been going to the same U Take The Cake in Upper Southampton that I've been happily patronizing for several years! The customer service has always been top-notch. Their cakes not only taste delicious, but are so attractive that my "workmates" have even taken photos of them to share with family and friends! I tried other bakeries in the area previously, but they don't compare.

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Unacceptable. I agree with Heather S for the lack of customer service. The only reason I had gone to this bakery to begin with as I was told by an exceptional bakery "Confection Perfection" that they make a red velvet cake, which he did not. My baker I have been using for cakes was booked, so I travelled 45 minutes to pick up a cake, that was first of all not attractive at all. Beyond that I had ordered a red velvet cake with Cream Cheese Icing. I ended up throwing over half of the cake away, and every piece that was served, only the cake part was eaten. It had a thin layer of cream cheese on the top of this disgusting lard what I guess they would call buttercream. When I called back after the weekend to tell them how disappointed I was ( in a nice way) and this is not what I had ordered, the woman was screaming at me in a very unprofessional nasty manner, that this was what i ordered, that I got my cream cheese, she told me they use the other icing underneath, but there was cream cheese in the center as well, which there was absolutely not!! I told her she should have told me up front that this is what they would have been doing. I would not have ordered this cake for $60 if that were the case. I use a baker that has excellent red velvet cakes with all cream cheese icing and is reasonable, she bakes out of her house www.amandascakery.com. Unfortunately she was unavailable. Take my advice don't patronize this bakery, at least not for cakes.

1
★☆☆☆☆

Unacceptable. I agree with Heather S for the lack of customer service. The only reason I had gone to this bakery to begin with as I was told by an exceptional bakery "Confection Perfection" that they make a red velvet cake, which he did not. My baker I have been using for cakes was booked, so I travelled 45 minutes to pick up a cake, that was first of all not attractive at all. Beyond that I had ordered a red velvet cake with Cream Cheese Icing. I ended up throwing over half of the cake away, and every piece that was served, only the cake part was eaten. It had a thin layer of cream cheese on the top of this disgusting lard what I guess they would call buttercream. When I called back after the weekend to tell them how disappointed I was ( in a nice way) and this is not what I had ordered, the woman was screaming at me in a very unprofessional nasty manner, that this was what i ordered, that I got my cream cheese, she told me they use the other icing underneath, but there was cream cheese in the center as well, which there was absolutely not!! I told her she should have told me up front that this is what they would have been doing. I would not have ordered this cake for $60 if that were the case. I use a baker that has excellent red velvet cakes with all cream cheese icing and is reasonable, she bakes out of her house www.amandascakery.com. Unfortunately she was unavailable. Take my advice don't patronize this bakery, at least not for cakes.

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This has been by far the worst customer service i have experienced in my life! I came in to order a cake for my 2 year old triplets. The woman behind the counter was completely unhelpful and I got a feeling that she didn't want me in the store all together, somehow I was bothering her. I asked if I could see any samples of their cakes, but was told that she does not have any and I should just tell her what I want and then she'd tell me if she can make it or not. She was annoyed that I didn't know what size I needed (full sheet vs. half of a quarter). I guess i should have been more prepared for this cake Nazi! When I thanked her and told her that I'll think about it, she had suggested for me to go across the street to a supermarket to get what I want. I said that I never seen a business that turns business away. At which she replied and I quote: 'Is that what I do you stupid b#@&%! I did salute her with my middle finger in return. Needless to say that I will never bother with this place ever again.

1
★☆☆☆☆

This has been by far the worst customer service i have experienced in my life! I came in to order a cake for my 2 year old triplets. The woman behind the counter was completely unhelpful and I got a feeling that she didn't want me in the store all together, somehow I was bothering her. I asked if I could see any samples of their cakes, but was told that she does not have any and I should just tell her what I want and then she'd tell me if she can make it or not. She was annoyed that I didn't know what size I needed (full sheet vs. half of a quarter). I guess i should have been more prepared for this cake Nazi! When I thanked her and told her that I'll think about it, she had suggested for me to go across the street to a supermarket to get what I want. I said that I never seen a business that turns business away. At which she replied and I quote: 'Is that what I do you stupid b#@&%! I did salute her with my middle finger in return. Needless to say that I will never bother with this place ever again.

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I had a baby shower for my daughter-in-law on 8/31/09, and the cake U Take the Cake made was to my specifications and beautiful and delicious. I cannot thank you enough for making my daughter-in-law's shower perfect.

5
★★★★★

I had a baby shower for my daughter-in-law on 8/31/09, and the cake U Take the Cake made was to my specifications and beautiful and delicious. I cannot thank you enough for making my daughter-in-law's shower perfect.

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Three times now I have came to this site just to grab the phone # for U Take the Cake. Three times I have called to get women on the phone who either didn't know if they had or made what I was looking for or I was completley rushed off the phone, put on hold, etc. I tried ordering two sheet cakes today for my children's upcoming birthday and the woman was just completley unhelpful and actually said "Did I have enough information now or could 'she' go now?" I asked if it would be better if I came in to see samples of what I wanted on my children's cake and was told "No, they keep their designs on a computer". I am not going to buy a party cake sight unseen. I will never bother wasting my time here again.

1
★☆☆☆☆

Three times now I have came to this site just to grab the phone # for U Take the Cake. Three times I have called to get women on the phone who either didn't know if they had or made what I was looking for or I was completley rushed off the phone, put on hold, etc. I tried ordering two sheet cakes today for my children's upcoming birthday and the woman was just completley unhelpful and actually said "Did I have enough information now or could 'she' go now?" I asked if it would be better if I came in to see samples of what I wanted on my children's cake and was told "No, they keep their designs on a computer". I am not going to buy a party cake sight unseen. I will never bother wasting my time here again.

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I ate here once because I was in southampton. I have to admit this is arguably the best bakery I have ever eaten at and I hope to eat here once again.

PROS: great stuff
CONS:

5
★★★★★

I ate here once because I was in southampton. I have to admit this is arguably the best bakery I have ever eaten at and I hope to eat here once again.

PROS: great stuff
CONS:

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I have gone here twice to purchase items. I was looking for somewhere close and had quailty. I wanted a change from the bakery I go to now. I was glad I tried this bakery. The items were soooo good and fresh. The service was quick and friendly. They are located in a good area, easy parking. I am going to try here for my next birthday cake!!!

5
★★★★★

I have gone here twice to purchase items. I was looking for somewhere close and had quailty. I wanted a change from the bakery I go to now. I was glad I tried this bakery. The items were soooo good and fresh. The service was quick and friendly. They are located in a good area, easy parking. I am going to try here for my next birthday cake!!!

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There are so few real bakeries left--all went to larger grocery stores..U take the cake--go the extra mile--make all the specials--yummy goo-y Butter cake,,or the great Pies,,special Tortes--treat yourself and go the extra calories--they make it worthwhile..

5
★★★★★

There are so few real bakeries left--all went to larger grocery stores..U take the cake--go the extra mile--make all the specials--yummy goo-y Butter cake,,or the great Pies,,special Tortes--treat yourself and go the extra calories--they make it worthwhile..

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