Buck Hardware

★★★★☆
We are under new ownership since 1/1/14. If you have had a bad experience in the past , Please give us another try.
  • 1007 Lancaster Pike

    Quarryville, PA 17566

    Map & Directions
  • 717-284-2722

About Buck Hardware

Categories
Hours
Mon. - Fri. 7:30am - 8pm Sat. 7:30am - 5pm Sun. 10:00am - 4:00pm

Home & Garden

Home & Garden
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3.5 10
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I wasn't impressed with their service department. I recently took my tractor there for service. I had started the job, but it was more than I was able to do, so the tractor was partially disassembled. I had the replacement part and all the harware to reassemble the tractor which I gave the counter person when I checked in the tractor. The did install the part, but then they discarded all the other hardware and didn't reassemble the tractor. When I picked it up, they told me they would look for the other parts. After a few days they called back and told me that they didn't have the parts anymore. I asked them to look for them again, and when they called back a few days later, they told me they never received the other hardware. Avoid these guys, they don't take responsibility for anything.

0
★☆☆☆☆

I wasn't impressed with their service department. I recently took my tractor there for service. I had started the job, but it was more than I was able to do, so the tractor was partially disassembled. I had the replacement part and all the harware to reassemble the tractor which I gave the counter person when I checked in the tractor. The did install the part, but then they discarded all the other hardware and didn't reassemble the tractor. When I picked it up, they told me they would look for the other parts. After a few days they called back and told me that they didn't have the parts anymore. I asked them to look for them again, and when they called back a few days later, they told me they never received the other hardware. Avoid these guys, they don't take responsibility for anything.

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I wasn't impressed with their service department. I recently took my tractor there for service. I had started the job, but it was more than I was able to do, so the tractor was partially disassembled. I had the replacement part and all the hardware to reassemble the tractor which I gave the counter person when I checked in the tractor. The did install the part, but then they discarded all the other hardware and didn't reassemble the tractor. When I picked it up, they told me they would look for the other parts. After a few days they called back and told me that they didn't have the parts anymore. I asked them to look for them again, and when they called back a few days later, they told me they never received the other hardware. Avoid these guys, they don't take responsibility for anything.

Then to make matters worse, when I tried to use the tractor this spring, it wasn't running right. White smoke, rough running and then it would shut off.

I ended up taking it somewhere else to get it fixed right.

Avoid these guys, they don't deserve to be a John Deere dealer!!!!!!

1
★☆☆☆☆

I wasn't impressed with their service department. I recently took my tractor there for service. I had started the job, but it was more than I was able to do, so the tractor was partially disassembled. I had the replacement part and all the hardware to reassemble the tractor which I gave the counter person when I checked in the tractor. The did install the part, but then they discarded all the other hardware and didn't reassemble the tractor. When I picked it up, they told me they would look for the other parts. After a few days they called back and told me that they didn't have the parts anymore. I asked them to look for them again, and when they called back a few days later, they told me they never received the other hardware. Avoid these guys, they don't take responsibility for anything.

Then to make matters worse, when I tried to use the tractor this spring, it wasn't running right. White smoke, rough running and then it would shut off.

I ended up taking it somewhere else to get it fixed right.

Avoid these guys, they don't deserve to be a John Deere dealer!!!!!!

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Rented a chipper over the weekend. I have rented them many times in the past however not from here. I thought it might be a little cheeper dealing with these guys. I called they gave me a price and I went in. However they had alot of extra charges that ran up the bill. So it went from 175 to 240 but whatever i was allready there.I got it home nothing but problems. I called they said bring it back. Got there. They started it looked at it a second and said it looked fine and wanted me to haul it back and try it again. No thanks I am not stupid and my time is worth alot more to me that is does to them. He offered me 75% of my money back for doing 3 sticks.So after a little brickering they did give me my money back thats why they got 1 star. So beware or there junk because they will blame you so they do not have to fix it..

0
★☆☆☆☆

Rented a chipper over the weekend. I have rented them many times in the past however not from here. I thought it might be a little cheeper dealing with these guys. I called they gave me a price and I went in. However they had alot of extra charges that ran up the bill. So it went from 175 to 240 but whatever i was allready there.I got it home nothing but problems. I called they said bring it back. Got there. They started it looked at it a second and said it looked fine and wanted me to haul it back and try it again. No thanks I am not stupid and my time is worth alot more to me that is does to them. He offered me 75% of my money back for doing 3 sticks.So after a little brickering they did give me my money back thats why they got 1 star. So beware or there junk because they will blame you so they do not have to fix it..

Pros: its there

Cons: Need some new customer skills

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I have been using Buck Hardware for over six years. We purchased our first Sabre John Deere tractor there and had it serviced at another local hardware store to end up with all sorts of problematic issues. When I returned to have the Sabre serviced at Buck Hardware they quickly resolved the problem. I have also serviced my snow blower and recently even traded my old tractor in for a new John Deere. Thanks for all the great work!

5
★★★★★

I have been using Buck Hardware for over six years. We purchased our first Sabre John Deere tractor there and had it serviced at another local hardware store to end up with all sorts of problematic issues. When I returned to have the Sabre serviced at Buck Hardware they quickly resolved the problem. I have also serviced my snow blower and recently even traded my old tractor in for a new John Deere. Thanks for all the great work!

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Our john deere breaks down quite often and this store ends up being where we get all the parts we need. Reasonably priced. Staff friendly and helpfull. Most of the time they have the parts we need in stock but if they would happen to not have it in stock then they always order it happily. Usually the items comes in very quickly too.
We've rented items from their as well like a skid loader, among other items and I find their prices very reasonable.

PROS: nice, helpfull staff
CONS: parking area is really small and hard to get in and out of when their busy

5
★★★★★

Our john deere breaks down quite often and this store ends up being where we get all the parts we need. Reasonably priced. Staff friendly and helpfull. Most of the time they have the parts we need in stock but if they would happen to not have it in stock then they always order it happily. Usually the items comes in very quickly too.
We've rented items from their as well like a skid loader, among other items and I find their prices very reasonable.

PROS: nice, helpfull staff
CONS: parking area is really small and hard to get in and out of when their busy

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These guys have really great quality and they are really helpful. I hate there parking lot thoughbecause it is very small and hard to get in and out of. They also rent steam cleaners and stuff so if you need one they are decent priced. The people are friendly and most are locals.

5
★★★★★

These guys have really great quality and they are really helpful. I hate there parking lot thoughbecause it is very small and hard to get in and out of. They also rent steam cleaners and stuff so if you need one they are decent priced. The people are friendly and most are locals.

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Just by chance I happened to be in Buck Hardware just last night. My husband and I went in to buy a free standing heater. Their prices were comparable to a chain store. They had a nice selection of what we were looking for.
The store was clean and there was plenty of room to move around. Sometimes hardware stores are way too cramped but this one had a lot of room.
It seemed as though they had a good selection of all hardware and more. They had tractors and even some small riding toys for kids.
Another convinient thing about Buck Hardware is that they have a Grand Rental Station attached. This is a nice small store for when you don't want to travel to one of the big stores.

3
★★★☆☆

Just by chance I happened to be in Buck Hardware just last night. My husband and I went in to buy a free standing heater. Their prices were comparable to a chain store. They had a nice selection of what we were looking for.
The store was clean and there was plenty of room to move around. Sometimes hardware stores are way too cramped but this one had a lot of room.
It seemed as though they had a good selection of all hardware and more. They had tractors and even some small riding toys for kids.
Another convinient thing about Buck Hardware is that they have a Grand Rental Station attached. This is a nice small store for when you don't want to travel to one of the big stores.

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This is fairly small store but they are so freindly. They do carry alot of stuff and it very convenient located right off the road on RTE 272. They also sell tractors and have a small garden center. They rent steam cleaners to. I love this store when I wnat somewhere quick to go and get what I need.

4
★★★★☆

This is fairly small store but they are so freindly. They do carry alot of stuff and it very convenient located right off the road on RTE 272. They also sell tractors and have a small garden center. They rent steam cleaners to. I love this store when I wnat somewhere quick to go and get what I need.

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And they have a great variety. I just love this store. There i always someone to help you no matter what your question is and they always have the smae employees so it's really nice to see th same familiar face all the time.

5
★★★★★

And they have a great variety. I just love this store. There i always someone to help you no matter what your question is and they always have the smae employees so it's really nice to see th same familiar face all the time.

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I love this store. It is fairly small but carries all that you need and the staff is very friendly. They are also very helpful at answering any questions you might have.

5
★★★★★

I love this store. It is fairly small but carries all that you need and the staff is very friendly. They are also very helpful at answering any questions you might have.

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