Red Cap Cleaners

★☆☆☆☆
  • 2947 S Park Rd

    Bethel Park, PA 15102

    Map & Directions
  • 412-833-3866

About Red Cap Cleaners

Personal Services

Personal Services
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DO NOT GO HERE...

Brought in a faux fur jacket that specifically says dry clean only and the jacket is ruined. They managed to burn patches of the fur all over the jacket. My silk shirt now has tiny snares and balls ALL over it and and looks dull. They refuse to take any responsibility for their work. I will never ever go here again.

1
★☆☆☆☆

DO NOT GO HERE...

Brought in a faux fur jacket that specifically says dry clean only and the jacket is ruined. They managed to burn patches of the fur all over the jacket. My silk shirt now has tiny snares and balls ALL over it and and looks dull. They refuse to take any responsibility for their work. I will never ever go here again.

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Cheap, and it shows. They have damaged many of my husbands shirts, causing small holes and ripping buttons off. They have tried to tell us it is because of the length of my husband's shirts (they are a tall size). They fix the buttons using buttons of the wrong color, not the spares included with the shirts. Recently they ruined our comforter, and refused to reimburse us for it or take any kind of responsibility. We are going to another cleaner now!

1
★☆☆☆☆

Cheap, and it shows. They have damaged many of my husbands shirts, causing small holes and ripping buttons off. They have tried to tell us it is because of the length of my husband's shirts (they are a tall size). They fix the buttons using buttons of the wrong color, not the spares included with the shirts. Recently they ruined our comforter, and refused to reimburse us for it or take any kind of responsibility. We are going to another cleaner now!

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1 out of 1 people found this review helpful.

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We have been using Red Cap cleaners for a while now, mostly because of the convenient location. We have been having a lot of problems with them cleaning my husband's shirts, though. Amost every time he picks shirts up, at least one is missing a button. When they replace the buttons, they don't use the spare buttons included with the shirts; they use a basic white button (whether it matches or not). Needless to say, that means I have to re-replace the button with a spare included on the shirt.

However, today was the last straw. We brought our bed comforter to them for dry cleaning, per the directions on the comforter. The comforter was returned to us damaged. The color was almost completely bleached out of it- the brown flowers now appear to be pink!! We paid over $100 for this comforter, and when we asked to be reimbursed for its cost, Red Cap refused. They said that if they paid us for the comforter, they would be admitting liability. The strange thing is that they gave us $20 because we were unhappy (isn't that like admitting liability?) I would strongly encourage anyone to avoid Red Cap because of their carelessness and their refusal to take responisbility for their work.

0
★☆☆☆☆

We have been using Red Cap cleaners for a while now, mostly because of the convenient location. We have been having a lot of problems with them cleaning my husband's shirts, though. Amost every time he picks shirts up, at least one is missing a button. When they replace the buttons, they don't use the spare buttons included with the shirts; they use a basic white button (whether it matches or not). Needless to say, that means I have to re-replace the button with a spare included on the shirt.

However, today was the last straw. We brought our bed comforter to them for dry cleaning, per the directions on the comforter. The comforter was returned to us damaged. The color was almost completely bleached out of it- the brown flowers now appear to be pink!! We paid over $100 for this comforter, and when we asked to be reimbursed for its cost, Red Cap refused. They said that if they paid us for the comforter, they would be admitting liability. The strange thing is that they gave us $20 because we were unhappy (isn't that like admitting liability?) I would strongly encourage anyone to avoid Red Cap because of their carelessness and their refusal to take responisbility for their work.

Pros: convenience, cost

Cons: sloppy work, refusal to fix mistaskes

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I have always had quick and effecient service from red cap. Clothes have always been ready on time and have never had any issues with service. Same day shirt service is available. Cost is very affordable, as well. I would definitely recommend.

2
★★☆☆☆

I have always had quick and effecient service from red cap. Clothes have always been ready on time and have never had any issues with service. Same day shirt service is available. Cost is very affordable, as well. I would definitely recommend.

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