Richards Tree Farm

★★★☆☆
  • 5064 Milford Rd

    East Stroudsburg, PA 18302

    Map & Directions
  • 570-223-8134

Home & Garden

Home & Garden
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3.0 2
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Richards Tree Farm loves their clients and will take as much time as necessary to help them choose the proper plants for their site. Quality and knowledge is the motto at Richards Tree Farm. In retort to the Rodriquez Family. . We do stand by our three year guarantee but all clients are required to have original receipt, tags, and plant. The money spent on original purchase goes towards new plant material. It states this information on the tag of every plant from Pennsylvania Pride. We really did experience a computer crash and lost all of our clients information. The last thing we would ever do is try to mislead a client. Our return on trees and shrubs is less than two percent. Please check us out. richardstreefarm.com

5
★★★★★

Richards Tree Farm loves their clients and will take as much time as necessary to help them choose the proper plants for their site. Quality and knowledge is the motto at Richards Tree Farm. In retort to the Rodriquez Family. . We do stand by our three year guarantee but all clients are required to have original receipt, tags, and plant. The money spent on original purchase goes towards new plant material. It states this information on the tag of every plant from Pennsylvania Pride. We really did experience a computer crash and lost all of our clients information. The last thing we would ever do is try to mislead a client. Our return on trees and shrubs is less than two percent. Please check us out. richardstreefarm.com

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I would not recommend spending a dime of your hard earned money at this nursery. They claim to give you a 3 yr guarantee on their plants/trees/shrubs but do not honor their guarantee unless you have the original pot, labels and receipt. They took my information at time of sale and entered it into their computer and when I went back to return two plants that did not grow back after I spent over $1,000.00 in flowers and plants to decorate the front lawn of my property they told me that they wish they could help me but were unable to because I did not have the receipt. I had the original pots with their tags and the stake with care instructions with RICHARDS TREE FARM STAMP ON IT and asked her to please retrieve the info from the computer and instead of honoring her guarantee she informed me that they had computer failure at the same time when I purchased my plants therefore my information had been erased from her system and she could not help me even though I had all of the other items needed to exchange my plants. HOW CONVENIENT. SO I DO NOT RECOMMEND THIS NURSERY TO ANYONE. IF YOU PLAN ON KEEPING ANYONE IN BUSINESS AND WANT TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE THEN GO TO ONE OF THE BIG STORES. THEY DON'T GIVE THEIR CUSTOMERS A HARD TIME WHEN WE RETURN DEFECTIVE MERCHANDISE. THEY KNOW THAT IT'S BECAUSE OF US THEY ARE IN BUSINESS AND THEY SHOW THEIR CUSTOMERS RESPECT AND APPRECIATION.
FROM: Rodriguez Family - East Stroudsburg

1
★☆☆☆☆

I would not recommend spending a dime of your hard earned money at this nursery. They claim to give you a 3 yr guarantee on their plants/trees/shrubs but do not honor their guarantee unless you have the original pot, labels and receipt. They took my information at time of sale and entered it into their computer and when I went back to return two plants that did not grow back after I spent over $1,000.00 in flowers and plants to decorate the front lawn of my property they told me that they wish they could help me but were unable to because I did not have the receipt. I had the original pots with their tags and the stake with care instructions with RICHARDS TREE FARM STAMP ON IT and asked her to please retrieve the info from the computer and instead of honoring her guarantee she informed me that they had computer failure at the same time when I purchased my plants therefore my information had been erased from her system and she could not help me even though I had all of the other items needed to exchange my plants. HOW CONVENIENT. SO I DO NOT RECOMMEND THIS NURSERY TO ANYONE. IF YOU PLAN ON KEEPING ANYONE IN BUSINESS AND WANT TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE THEN GO TO ONE OF THE BIG STORES. THEY DON'T GIVE THEIR CUSTOMERS A HARD TIME WHEN WE RETURN DEFECTIVE MERCHANDISE. THEY KNOW THAT IT'S BECAUSE OF US THEY ARE IN BUSINESS AND THEY SHOW THEIR CUSTOMERS RESPECT AND APPRECIATION.
FROM: Rodriguez Family - East Stroudsburg

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