James Douglas Jewelers

★★★★☆
  • 1768 Golden Mile Hwy

    Monroeville, PA 15146

    Map & Directions
  • 724-325-4400

About James Douglas Jewelers

Hours
Mon-Wed 10am-6pm, Thu-Fri 10am-8pm, Sat 10am-5pm

Shopping

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4.0 7
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I am the owner of James Douglas Jewelers. Online reviews our helpful and can be misleading. I have just read Kirby M. review. First the wording starts as a previous one about us with great selection, terrible jeweler. I don't know what

3
★★★★★

I am the owner of James Douglas Jewelers. Online reviews our helpful and can be misleading. I have just read Kirby M. review. First the wording starts as a previous one about us with great selection, terrible jeweler. I don't know what

.

Good selection, horrible jeweller I went to James Douglas Jewelers in 2013 (located in Murrysville, bu same jeweler in both stores). I had two rings resized and some enamel work done on both. He totally screwed up my wedding band.

3
★★★★★

Good selection, horrible jeweller I went to James Douglas Jewelers in 2013 (located in Murrysville, bu same jeweler in both stores). I had two rings resized and some enamel work done on both. He totally screwed up my wedding band.

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I commented below on the person saying about there worst service. I have had three things fixed there and they were always perfect. I was recommended by them by two other people and I understand that they do all the time repairs for the Soldiers and Sailors Musuem. Beware of bogus negative reviews. James Douglas Jewelers treated me great!!

2
★★★★★

I commented below on the person saying about there worst service. I have had three things fixed there and they were always perfect. I was recommended by them by two other people and I understand that they do all the time repairs for the Soldiers and Sailors Musuem. Beware of bogus negative reviews. James Douglas Jewelers treated me great!!

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This jewler took my watch for a simple timing adjustmtent. The first time it came back with more timing issues. After a second time almost five weeks in his hands, the watch was again worse than before. He refused to try a third time and also refused to refund my money.

Thinking there was a more serious problem with watch, I sent it to the manufacture and it was returned, no charge, and keeps perfect time. Only needed adjustment.

0
★☆☆☆☆

This jewler took my watch for a simple timing adjustmtent. The first time it came back with more timing issues. After a second time almost five weeks in his hands, the watch was again worse than before. He refused to try a third time and also refused to refund my money.

Thinking there was a more serious problem with watch, I sent it to the manufacture and it was returned, no charge, and keeps perfect time. Only needed adjustment.

.

I went to James Douglas Jewelers in Aug of 2007 (located off of Golden mile highway). They have a nice show room and a night sales woman. I had some work done to one of rings and one of my necklaces. The work was horrible. I have talked with several friends and they all say the same thing. \r
\r
Basically if you are looking to get something original, check them, out, just don't have their jeweler go anywhere near your stuff. There are several other jewelry repair places in the area that much much better! avoid James Douglas' jeweler at all cost!

0
★☆☆☆☆

I went to James Douglas Jewelers in Aug of 2007 (located off of Golden mile highway). They have a nice show room and a night sales woman. I had some work done to one of rings and one of my necklaces. The work was horrible. I have talked with several friends and they all say the same thing. \r
\r
Basically if you are looking to get something original, check them, out, just don't have their jeweler go anywhere near your stuff. There are several other jewelry repair places in the area that much much better! avoid James Douglas' jeweler at all cost!

Pros: nice selection, nice sales people

Cons: horrible jewlery repair

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I have gone here several times for watch repair, including link removal for a new watch. They're happy to take care of this for me and have the best prices that I've found. They also sell a full range of jewelry - I've browsed and they have a nice selection.

4
★★★★☆

I have gone here several times for watch repair, including link removal for a new watch. They're happy to take care of this for me and have the best prices that I've found. They also sell a full range of jewelry - I've browsed and they have a nice selection.

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I have purchased several jewelry pieces from James Douglas. The service is wonderful and the items are one of a kind. You can stroll through your local mall and look in the jewelry stores and see the same thing in every store. At James Douglas you will find items that you do not see everywhere else. There is a wonderful selection of estate pieces as well. I storngly reccommend James Douglas Jewelers as your first stop when looking for unique pieces

2
★★★★★

I have purchased several jewelry pieces from James Douglas. The service is wonderful and the items are one of a kind. You can stroll through your local mall and look in the jewelry stores and see the same thing in every store. At James Douglas you will find items that you do not see everywhere else. There is a wonderful selection of estate pieces as well. I storngly reccommend James Douglas Jewelers as your first stop when looking for unique pieces

Pros: Customer Service; original designs

 

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