By the Room Furniture

★★☆☆☆
  • 5394 Shaffer Rd

    DuBois, PA 15801

    Map & Directions
  • 814-371-2900

1.6667 3
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Terrible customer service. Rude sales people. We ordered a chair for my husband over 6 weeks ago. Still no word on when we can exoect to receive it. Tried calling & get no reply for delivery date. We're ready to cancel the order at this point.

1
★☆☆☆☆

Terrible customer service. Rude sales people. We ordered a chair for my husband over 6 weeks ago. Still no word on when we can exoect to receive it. Tried calling & get no reply for delivery date. We're ready to cancel the order at this point.

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Myself and my husband visited this store to purchase a bedroom set and our first visit was pleasant but every since then its been hello the some of the ladies that we encountered including the manager r very nasty to us and the bedroom set that we paid for turned out to b very cheap and not of good quality 2 days after the delivery of our furniture we had to call them because the paint on the headboard footboard and media chest was chipping they sent someone out to look at it that person ordered us another one then we received that one but had the same problem then our bed was making noise everytime we say or layer down to make a long story short the manager called pretending to b the owner and basically was very rude and nasty to me. I will never shop there again and I will not encourage my family to visit them either. Needless to say I order the same bedroom set from ashley furniture store and everything is great......

1
★☆☆☆☆

Myself and my husband visited this store to purchase a bedroom set and our first visit was pleasant but every since then its been hello the some of the ladies that we encountered including the manager r very nasty to us and the bedroom set that we paid for turned out to b very cheap and not of good quality 2 days after the delivery of our furniture we had to call them because the paint on the headboard footboard and media chest was chipping they sent someone out to look at it that person ordered us another one then we received that one but had the same problem then our bed was making noise everytime we say or layer down to make a long story short the manager called pretending to b the owner and basically was very rude and nasty to me. I will never shop there again and I will not encourage my family to visit them either. Needless to say I order the same bedroom set from ashley furniture store and everything is great......

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1 out of 1 people found this review helpful.

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Nice selection of furniture. Located at the mall and the hours are good. Friendly staff. What I like about By the Room is that the staff approach you when you first enter, but if you tell them that you are just looking, they let you know their name and tell you that they are there if you have any questions. They then let you browse without bothering you. If you do have a question they are quick to see you and answer.

3
★★★☆☆

Nice selection of furniture. Located at the mall and the hours are good. Friendly staff. What I like about By the Room is that the staff approach you when you first enter, but if you tell them that you are just looking, they let you know their name and tell you that they are there if you have any questions. They then let you browse without bothering you. If you do have a question they are quick to see you and answer.

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0 out of 2 people found this review helpful.

 

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