Henry on the Park

★★★☆☆
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  • 7901 Henry Ave

    Philadelphia, PA 19128

    Map & Directions
  • 215-987-5682

About Henry on the Park

Hours
24 Hours Monday-Sunday

Sports & Recreation

Sports & Recreation
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I have lived at henry on the park for over two years now and I couldn't move out of here fast enough. They have THE WORST customer service I have ever experienced. Before I even moved in they called me a week before I was supposed to move

3
★★★★★

I have lived at henry on the park for over two years now and I couldn't move out of here fast enough. They have THE WORST customer service I have ever experienced. Before I even moved in they called me a week before I was supposed to move

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I've lived here for a while now. This summer there was a huge arson fire in one of the buildings and now, today we got a notice saying that a group of residents are filing a lawsuite against the landlord becasue of all the safety and secutiy problems. Yes they have remodeled the units, and they look nice, but this place is not where you want to live for all the safety and security problems they have.

1
★☆☆☆☆

I've lived here for a while now. This summer there was a huge arson fire in one of the buildings and now, today we got a notice saying that a group of residents are filing a lawsuite against the landlord becasue of all the safety and secutiy problems. Yes they have remodeled the units, and they look nice, but this place is not where you want to live for all the safety and security problems they have.

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Since early 2008, when Fairfield Properties took over Henry on the Park, the complex has declined significantly. The on-site management seems unable to keep up with the need for maintenance and upgrading, and increasingly sacrifices security and the quality of building interiors in favor of cosmetic improvements to the grounds. Their most galling error was their decision to rent between 17 and 20 apartments to clients of a business know as "Project Transition." These tenants are persons with a history of emotional or social dysfunction and/or drug dependence who are identified by PT as "difficult". They are in the complex in order to make the transition to mainstream living after having failed at other types of rehabilitation. They receive only 9 to 5 supervision, and many are heavily medicated to control their behavior. During the four months of their presence here, there have been escalating incidents: loitering at building entrances and in the parking lots; harassment of tenants; conflicts over cleanliness; and vandalism. Last week, one PT client who had attempted suicide and who had been returned to her apartment, started a two-alarm fire that injured four and left many families in the affected building homeless. Tenants are frightened and confused; support for displaced tenants and repair efforts have been disappointing. Sadly, the management has been worse than unresponsive to our concerns: they have responded to our questions with belligerence, accusations and stonewalling. Tenants are organizing to get information, action, and, if necessary, legal assistance. We hope to begin the process of returning this complex to the safe, pleasant community that it used to be. But at this point I could not recommend that anyone move to Henry on the Park.

1
★☆☆☆☆

Since early 2008, when Fairfield Properties took over Henry on the Park, the complex has declined significantly. The on-site management seems unable to keep up with the need for maintenance and upgrading, and increasingly sacrifices security and the quality of building interiors in favor of cosmetic improvements to the grounds. Their most galling error was their decision to rent between 17 and 20 apartments to clients of a business know as "Project Transition." These tenants are persons with a history of emotional or social dysfunction and/or drug dependence who are identified by PT as "difficult". They are in the complex in order to make the transition to mainstream living after having failed at other types of rehabilitation. They receive only 9 to 5 supervision, and many are heavily medicated to control their behavior. During the four months of their presence here, there have been escalating incidents: loitering at building entrances and in the parking lots; harassment of tenants; conflicts over cleanliness; and vandalism. Last week, one PT client who had attempted suicide and who had been returned to her apartment, started a two-alarm fire that injured four and left many families in the affected building homeless. Tenants are frightened and confused; support for displaced tenants and repair efforts have been disappointing. Sadly, the management has been worse than unresponsive to our concerns: they have responded to our questions with belligerence, accusations and stonewalling. Tenants are organizing to get information, action, and, if necessary, legal assistance. We hope to begin the process of returning this complex to the safe, pleasant community that it used to be. But at this point I could not recommend that anyone move to Henry on the Park.

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I've lived here for over a year now and it's been great. My only complaint is that it seems like they shut off the water far too often due to all the renovations. Every week the water is shut off! Thankfully it's always during the day when I am at work. These apartments are kept well and in a great area. Grocery stores are all over the area along with shopping, farmers markets and restaurants. Close to Main Street for the Manayunk crowd and close to the park for the outdoors crowd. I love how convenient it is two two bus lines (27 and 9).

4
★★★★☆

I've lived here for over a year now and it's been great. My only complaint is that it seems like they shut off the water far too often due to all the renovations. Every week the water is shut off! Thankfully it's always during the day when I am at work. These apartments are kept well and in a great area. Grocery stores are all over the area along with shopping, farmers markets and restaurants. Close to Main Street for the Manayunk crowd and close to the park for the outdoors crowd. I love how convenient it is two two bus lines (27 and 9).

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After looking at a few different apartments when we first moved, my girlfriend and I decided on Henry on the Park and were not disappointed. The staff is friendly and was open to questions and helped up with everything we needed. They are in the process of remodeling, so every apartment, once vacated, is remodeled with new appliances and carpeting before the next tenant moves in. They've also responded quickly to any problems we've had, including once at around 11pm. Rent is very affordable, especially compared to other places and to the amount of space you get. Would definitely recommend.

4
★★★★☆

After looking at a few different apartments when we first moved, my girlfriend and I decided on Henry on the Park and were not disappointed. The staff is friendly and was open to questions and helped up with everything we needed. They are in the process of remodeling, so every apartment, once vacated, is remodeled with new appliances and carpeting before the next tenant moves in. They've also responded quickly to any problems we've had, including once at around 11pm. Rent is very affordable, especially compared to other places and to the amount of space you get. Would definitely recommend.

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I have lived at Henry on the Park for about two years and I have not enjoyed much of my residence here. I have had multiple misunderstandings with the leasing office due to their disorganization. I went into the leasing office to review some safety, health, and appliance concerns I had been having and contingent upon the fact they were fixed I was planning to sign a lease renewal. We'll I was duped into signing a lease that apparently I am being held to and in order to leave I must pay a $1300 fine! The requests that I made (an exterminator for waterbugs, my balcony gate to be fixed for safety, my garbage disposal to be fixed since we had 22 occasions over one year of it clogging, and our carpets to be shampooed which was advertised as a courtesy for lease renewals) were NOT ever done! Any of them! I requested that a final copy of my lease be sent to me after these things were taken care of. It came, Henry on the park, Held me to a paper I signed in the leasing office the day I voiced my requests. They voiced it was a mistake to send me a lease in the mail that said ""Please sign and Return"" I was never told that by signing this I was agreeing to the terms regardless if my requests were not fulfilled. I still have waterbugs (EW!), a weak garbage disposal, I had to pay someone to fix my gate, and I shampooed my carpets. The leasing manager would not understand any of my concerns and told me that I will need to pay the fine to get out of my lease regardless if these things were taken care of or not! VERY RUDE and not helpful. \r\nI would not recommend you live here. The leasing office causes many problems due to their lack of communication with each other and their rude personalities, the manager. I got the impression they are out for your money and that?s it. They raise the rent each year and the utilities are outrageous in the summer and winter. I have had waterbugs in my bedroom and bathroom on TO MANY occasions, especially with the rent I am paying!

0
★☆☆☆☆

I have lived at Henry on the Park for about two years and I have not enjoyed much of my residence here. I have had multiple misunderstandings with the leasing office due to their disorganization. I went into the leasing office to review some safety, health, and appliance concerns I had been having and contingent upon the fact they were fixed I was planning to sign a lease renewal. We'll I was duped into signing a lease that apparently I am being held to and in order to leave I must pay a $1300 fine! The requests that I made (an exterminator for waterbugs, my balcony gate to be fixed for safety, my garbage disposal to be fixed since we had 22 occasions over one year of it clogging, and our carpets to be shampooed which was advertised as a courtesy for lease renewals) were NOT ever done! Any of them! I requested that a final copy of my lease be sent to me after these things were taken care of. It came, Henry on the park, Held me to a paper I signed in the leasing office the day I voiced my requests. They voiced it was a mistake to send me a lease in the mail that said ""Please sign and Return"" I was never told that by signing this I was agreeing to the terms regardless if my requests were not fulfilled. I still have waterbugs (EW!), a weak garbage disposal, I had to pay someone to fix my gate, and I shampooed my carpets. The leasing manager would not understand any of my concerns and told me that I will need to pay the fine to get out of my lease regardless if these things were taken care of or not! VERY RUDE and not helpful. \r\nI would not recommend you live here. The leasing office causes many problems due to their lack of communication with each other and their rude personalities, the manager. I got the impression they are out for your money and that?s it. They raise the rent each year and the utilities are outrageous in the summer and winter. I have had waterbugs in my bedroom and bathroom on TO MANY occasions, especially with the rent I am paying!

Pros: larger apartments

Cons: leasing office and manager, disorganization, Maintenance, pest control

 

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