Jacobs, Eric, Dvm - Wissahickon Creek Veterinary

★★★☆☆

About Jacobs, Eric, Dvm - Wissahickon Creek Veterinary

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Pets & Animals

Pets & Animals
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Palmyra Veterinary Clinic Inc

6255 Highway 168 Palmyra, IL

3.25 8
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If you're thinking about going to Dr. Lowenstein at Wissahickon Creek Vets, here's my advice. Don't bother. We put our beloved puppy to sleep yesterday and he made the house call to do it. It all seemed to go well. Until I discovered, that not only was he there to put our dog to sleep, collect several hundred $$, but also to buy leather goods from my partner (who he had bought from before). So picture this...our dog is lying dead in my lap, I'm overwhelmed by tears and emotion, and he wants to know if it's ok to leave the dog in my lap while he goes to check out some leather. Need I say more? You were right Dr. L, maybe it just wasn't a good time to pursue your personal interests. Hey Dr Lowenstein, have you figured out that when someone asks you to put their dog to sleep, that it's TOTALLY UNACCEPTABLE, INSENSITIVE AND IGNORANT TO GO SHOPPING in their house??? Thanks for making my dog's death a memorable experience, in ways I never expected. I can only hope to share this experience with others.

1
★☆☆☆☆

If you're thinking about going to Dr. Lowenstein at Wissahickon Creek Vets, here's my advice. Don't bother. We put our beloved puppy to sleep yesterday and he made the house call to do it. It all seemed to go well. Until I discovered, that not only was he there to put our dog to sleep, collect several hundred $$, but also to buy leather goods from my partner (who he had bought from before). So picture this...our dog is lying dead in my lap, I'm overwhelmed by tears and emotion, and he wants to know if it's ok to leave the dog in my lap while he goes to check out some leather. Need I say more? You were right Dr. L, maybe it just wasn't a good time to pursue your personal interests. Hey Dr Lowenstein, have you figured out that when someone asks you to put their dog to sleep, that it's TOTALLY UNACCEPTABLE, INSENSITIVE AND IGNORANT TO GO SHOPPING in their house??? Thanks for making my dog's death a memorable experience, in ways I never expected. I can only hope to share this experience with others.

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1 out of 1 people found this review helpful.

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We brought an 8 week old kitten to Wissahickon Creek. The kitten couldn't stand, was dehydrated, weak etc. The veterinarian put the kitten on a warming blanket, fluids, and a high calorie diet. By days end a kitten that wasn't expected to live was showing marked improvement. Additional care at another facility also said Wissahickon did a great job of getting the kitten back on track. We are truly grateful.

5
★★★★★

We brought an 8 week old kitten to Wissahickon Creek. The kitten couldn't stand, was dehydrated, weak etc. The veterinarian put the kitten on a warming blanket, fluids, and a high calorie diet. By days end a kitten that wasn't expected to live was showing marked improvement. Additional care at another facility also said Wissahickon did a great job of getting the kitten back on track. We are truly grateful.

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I have taken my dog to the Wissahickon Creek Clinic for several years. The doctors have given nothing but excellent service. They were kind and caring toward me and my dog. I highly recommend the Wissahickon Creek Veterinary Clinic.

5
★★★★★

I have taken my dog to the Wissahickon Creek Clinic for several years. The doctors have given nothing but excellent service. They were kind and caring toward me and my dog. I highly recommend the Wissahickon Creek Veterinary Clinic.

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1 out of 1 people found this review helpful.

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I have gone here for years. Today I called to take my cat in because he is acting a little ill. I was told the only way I could be seen today is if I pay an emergency fee. I refused and they gave me an appointment for tomorrow. I drove bye and there was no patients there. Time to find a new vet today!

1
★☆☆☆☆

I have gone here for years. Today I called to take my cat in because he is acting a little ill. I was told the only way I could be seen today is if I pay an emergency fee. I refused and they gave me an appointment for tomorrow. I drove bye and there was no patients there. Time to find a new vet today!

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1 out of 1 people found this review helpful.

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I am new to the area and today was my first visit. I was very disappointed with the staff. Overall they were polite, but they were never on the same page with what I needed. I was asked several times what was the reason for my visit, even though I explained my concerns with someone on the phone when I made the appointment. One staff member explained what vaccinations I was getting, then the person who put me in a room told me I wasn't getting vaccines today. The Doctor told me the test results would be ready tomorrow, then the staff member who took my pets blood told me to stay in the room for my tests results. Ten minutes later she returned only to tell me the results would be ready tomorrow.

I have no complaints about the doctor, or the prices.
Unfortunately, a patient spends more time interacting with the support staff than the doctor himself. The staff at WCVH seemed more concerned about discussing their personal lives with each other than providing excellent customer service. I will not be returning to this practice.

2
★★☆☆☆

I am new to the area and today was my first visit. I was very disappointed with the staff. Overall they were polite, but they were never on the same page with what I needed. I was asked several times what was the reason for my visit, even though I explained my concerns with someone on the phone when I made the appointment. One staff member explained what vaccinations I was getting, then the person who put me in a room told me I wasn't getting vaccines today. The Doctor told me the test results would be ready tomorrow, then the staff member who took my pets blood told me to stay in the room for my tests results. Ten minutes later she returned only to tell me the results would be ready tomorrow.

I have no complaints about the doctor, or the prices.
Unfortunately, a patient spends more time interacting with the support staff than the doctor himself. The staff at WCVH seemed more concerned about discussing their personal lives with each other than providing excellent customer service. I will not be returning to this practice.

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My family have been taking our pets to Wissahickon Creek for a very long time, My grandmother brought her dogs there, by father brings his dogs there, and I in turn bring my cats there. Right before my last cat past away, due to complications of kidney failure, it was determined putting my beloved snowball to sleep was the most humane. I was called and offered to come there first, to say good bye. I think some of these other people are upset that their pets died, but death is part of life. The vets at Wissahickon creek will do everything that can be done. Its easy to blame the vet that your most loved pet died of old age, but its just not fair.

5
★★★★★

My family have been taking our pets to Wissahickon Creek for a very long time, My grandmother brought her dogs there, by father brings his dogs there, and I in turn bring my cats there. Right before my last cat past away, due to complications of kidney failure, it was determined putting my beloved snowball to sleep was the most humane. I was called and offered to come there first, to say good bye. I think some of these other people are upset that their pets died, but death is part of life. The vets at Wissahickon creek will do everything that can be done. Its easy to blame the vet that your most loved pet died of old age, but its just not fair.

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On a follow-up visit, I found that the vet was pretty rash with treating my kitten's wound. He ripped the scab off and made her bleed... But this follow-up visit was free, and he gave me extra materials to tend to the wound at home.
So I have mixed feelings about this place... Not the most competent, so they try to make up for it with lower prices?

3
★★★☆☆

On a follow-up visit, I found that the vet was pretty rash with treating my kitten's wound. He ripped the scab off and made her bleed... But this follow-up visit was free, and he gave me extra materials to tend to the wound at home.
So I have mixed feelings about this place... Not the most competent, so they try to make up for it with lower prices?

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This is a great place to take your pets. They are affordable, competent and offer full vet service. They also sell pet supplies including food and have many pet care pamphlets. They enjoy a good reputation in the rescue community. They also are very reasonably priced and charge you fairly.

PROS: Affordable, full service.
CONS:

4
★★★★☆

This is a great place to take your pets. They are affordable, competent and offer full vet service. They also sell pet supplies including food and have many pet care pamphlets. They enjoy a good reputation in the rescue community. They also are very reasonably priced and charge you fairly.

PROS: Affordable, full service.
CONS:

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