Jim Locke Automotive

★★★★☆

About Jim Locke Automotive

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Automotive

Automotive
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My experiences at this garage have always been terrific! I am completely convinced that no human being on earth knows more about cars than Jim Locke and his team. These are the kind of people that you want servicing your car. I read

3
★★★★★

My experiences at this garage have always been terrific! I am completely convinced that no human being on earth knows more about cars than Jim Locke and his team. These are the kind of people that you want servicing your car. I read

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Hello, This is Jim Locke. And now for the rest of the story..... This fellow tried to pay for our inspection services with a bad credit card. We contacted him repeatedly trying to get payment. We would not release the results of our prepurchase inspection without payment. The used car lot finally asked for the vehicle back. As it was theres, we allowed them to pick it up. We were never reimbursed for our 2 hours spent. The gentleman is a scam artist and was trying to get free services from out of state. Enough said. If you wish to see more realistic reviews on me. Please see Click and clacks website www.cartalk.. Those are some honest guys who have actually called me to check up on a submitted review. Thanks for listening, Sincerely, Jim Locke 412-372-3372

2
★★★★★

Hello, This is Jim Locke. And now for the rest of the story..... This fellow tried to pay for our inspection services with a bad credit card. We contacted him repeatedly trying to get payment. We would not release the results of our prepurchase inspection without payment. The used car lot finally asked for the vehicle back. As it was theres, we allowed them to pick it up. We were never reimbursed for our 2 hours spent. The gentleman is a scam artist and was trying to get free services from out of state. Enough said. If you wish to see more realistic reviews on me. Please see Click and clacks website www.cartalk.. Those are some honest guys who have actually called me to check up on a submitted review. Thanks for listening, Sincerely, Jim Locke 412-372-3372

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I am stunned. I cannot express my disappointment over this shop's failure. I paid with a credit card, in advance, for them to do a simple inspection of a used truck we found at a local dealership. We arranged to have the dealer bring the truck to them, after reading positive things written on other web sites. The dealer went out of the way to drop it off and leave it overnight. It stayed overnight then over a holday weekend, and would not call me back to tell me the results of the inspection. Promises to call me back never happened. I paid with a credit card in advance and wonder if they ran my card. After finally putting me on hold to "get the paperwork", I was disconnected. Then I called back and was hung up on repreatedly. This is not the way you treat anyone. If anyone reads this and still goes ahead and uses Jim Locke, I would appreciate it if you would print this out, and ask Jim Locke to call me, Doug Ehrlich at my office at 303-819-7969, so an honest-to-goodness customer can tell him how Debbie stonewalled me, lied to me, never returned calls, put me on hold and disconnected me. I did nothing more than ask for an inspection, agreed to send the truck to them, and waited in vain for a return call. If Jim Locke is reputable, Debbie totally undermined any respect and trust I had, and motivated me to write this feedback to tell others.

0
★☆☆☆☆

I am stunned. I cannot express my disappointment over this shop's failure. I paid with a credit card, in advance, for them to do a simple inspection of a used truck we found at a local dealership. We arranged to have the dealer bring the truck to them, after reading positive things written on other web sites. The dealer went out of the way to drop it off and leave it overnight. It stayed overnight then over a holday weekend, and would not call me back to tell me the results of the inspection. Promises to call me back never happened. I paid with a credit card in advance and wonder if they ran my card. After finally putting me on hold to "get the paperwork", I was disconnected. Then I called back and was hung up on repreatedly. This is not the way you treat anyone. If anyone reads this and still goes ahead and uses Jim Locke, I would appreciate it if you would print this out, and ask Jim Locke to call me, Doug Ehrlich at my office at 303-819-7969, so an honest-to-goodness customer can tell him how Debbie stonewalled me, lied to me, never returned calls, put me on hold and disconnected me. I did nothing more than ask for an inspection, agreed to send the truck to them, and waited in vain for a return call. If Jim Locke is reputable, Debbie totally undermined any respect and trust I had, and motivated me to write this feedback to tell others.

Pros: Sounded good.

Cons: Treated an out-of-state customer with utter disregard.

 

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