Candalina Brides

★★★★☆
Pittsburghs best kept secret in bridal fashion
  • 1700 Monongahela Ave

    Pittsburgh, PA 15218

    Map & Directions
  • 412-241-6222

About Candalina Brides

Categories
Hours
Monday thru Friday 11-8. Saturday 10-6 Sunday by appointment only

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I went to Candalina Brides not knowing what to expect. I can only say that I am extremely happy with the service I have received. My family bought the bridal gown, mother of the bride/groom and bridesmaid dresses here and we were totally

3
★★★★★

I went to Candalina Brides not knowing what to expect. I can only say that I am extremely happy with the service I have received. My family bought the bridal gown, mother of the bride/groom and bridesmaid dresses here and we were totally

.

BEWARE OF THIS LOCATION. My sister is soon to be married and all of the bridesmaids purchased our dresses from this shop. Her mother in law noticed the sales rep was about to order the wrong dresses for everyone and had the problem corrected. After picking up my dress we realized they ordered the wrong size! It clearly states what size I needed on my receipt but it was still ordered wrong. The dress that I ordered required zero alterations. When I asked to speak to the owner I was told he'd call me back. I called every day for a week and still got nowhere. At one point, an employee told me that to speak to the owner I needed to write an email. Angrily, I did but it was returned because their inbox was full. (I have the email saved as proof). Now, I would absolutely be open to the "mistakes happen" rule but after chasing the owner for a week and getting nowhere- I lost that thought. I was FURIOUS. I'm sure anyone would reach a point of panic when youre the maid of honor - in your sister's wedding-that was less than a month away and your dress was too big!!! I refused to bring the dress back to the store until I could speak to the owner and ensure he was going to make it right. I live 45 minutes to an hour away and didn't want to waste any more time or gas! I specifically told that to every employee.The owners wife, told me that in her country she'd be expected to just deal with it and move on.

When the owner -Scott- FINALLY called me a week later he treated me with complete disrespect and wondered why I was so angry. He barely let me talk and continuously spoke over me. After that I decided to cut my losses and made an appointment with my own seamstress to fix their mistake. I was hesitant to let C.B. even touch the dress after that conversation.The owner of the store specifically stated that "I'm not the first (unhappy customer) and I'm certainly not the last..." And when I mentioned that I'd be giving him bad reviews he said "he'd love the free publicity".

I would highly advise against going to this shop unless you enjoy horrible customer service and paying out of your own pocket for their mistakes!!

#enjoythefreepublicityjerk!

1
★☆☆☆☆

BEWARE OF THIS LOCATION. My sister is soon to be married and all of the bridesmaids purchased our dresses from this shop. Her mother in law noticed the sales rep was about to order the wrong dresses for everyone and had the problem corrected. After picking up my dress we realized they ordered the wrong size! It clearly states what size I needed on my receipt but it was still ordered wrong. The dress that I ordered required zero alterations. When I asked to speak to the owner I was told he'd call me back. I called every day for a week and still got nowhere. At one point, an employee told me that to speak to the owner I needed to write an email. Angrily, I did but it was returned because their inbox was full. (I have the email saved as proof). Now, I would absolutely be open to the "mistakes happen" rule but after chasing the owner for a week and getting nowhere- I lost that thought. I was FURIOUS. I'm sure anyone would reach a point of panic when youre the maid of honor - in your sister's wedding-that was less than a month away and your dress was too big!!! I refused to bring the dress back to the store until I could speak to the owner and ensure he was going to make it right. I live 45 minutes to an hour away and didn't want to waste any more time or gas! I specifically told that to every employee.The owners wife, told me that in her country she'd be expected to just deal with it and move on.

When the owner -Scott- FINALLY called me a week later he treated me with complete disrespect and wondered why I was so angry. He barely let me talk and continuously spoke over me. After that I decided to cut my losses and made an appointment with my own seamstress to fix their mistake. I was hesitant to let C.B. even touch the dress after that conversation.The owner of the store specifically stated that "I'm not the first (unhappy customer) and I'm certainly not the last..." And when I mentioned that I'd be giving him bad reviews he said "he'd love the free publicity".

I would highly advise against going to this shop unless you enjoy horrible customer service and paying out of your own pocket for their mistakes!!

#enjoythefreepublicityjerk!

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.

ATTENTION BRIDES: BEWARE OF THIS LOCATION.\r
\r
My sister is soon to be married and all of the bridesmaids purchased our dresses from this shop. Thankfully, early on in the ordering process, her mother in law noticed the sales rep was

3
★★★★★

ATTENTION BRIDES: BEWARE OF THIS LOCATION.\r
\r
My sister is soon to be married and all of the bridesmaids purchased our dresses from this shop. Thankfully, early on in the ordering process, her mother in law noticed the sales rep was

.

I heard from a friend of mine that Candalinas was worth stopping at since I was having a hard time finding bridesmaids dresses that I liked and that my girls could afford, so my maid of honor and myself decided to give it try. When we walked up the stairs, and I seen the collection of bridesmaids gowns they had, I was impressed. The saleslady was polite nd not pushy at all. We discussed what we were looking for, and she strting pulling different dresses that matched what we were looking for. We finally did decide on which dress to buy, and the pricing was super, much less than I expected. My bridal party finally finished ordering, and each one was imoressed with the service they got. I would defintely recommend Candalinas to anyone looking for bridesmaids dresses. The service is great and price is right.

5
★★★★★

I heard from a friend of mine that Candalinas was worth stopping at since I was having a hard time finding bridesmaids dresses that I liked and that my girls could afford, so my maid of honor and myself decided to give it try. When we walked up the stairs, and I seen the collection of bridesmaids gowns they had, I was impressed. The saleslady was polite nd not pushy at all. We discussed what we were looking for, and she strting pulling different dresses that matched what we were looking for. We finally did decide on which dress to buy, and the pricing was super, much less than I expected. My bridal party finally finished ordering, and each one was imoressed with the service they got. I would defintely recommend Candalinas to anyone looking for bridesmaids dresses. The service is great and price is right.

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As a bridesmaid I went with my friend wedding dress shopping and she ended up buying the first dress she tried on. She looked stunning and once the veil was put on I was in tears. The dress was gorgeous and it was a great shopping adventure.

Candalinas also has a huge number of bridesmaids dresses. I was shocked at the selection. I'm pretty sure there's a dress of every color, length, and style there.

The Fitting Rooms are extremely spacious and the staff is very helpful but not overbearing.

The only downside was the parking. It is on street parking and we had to park around the block, but it was definately worth the extra walk. I would recommend Candalinas to anyone shopping for bridal party dresses.

5
★★★★★

As a bridesmaid I went with my friend wedding dress shopping and she ended up buying the first dress she tried on. She looked stunning and once the veil was put on I was in tears. The dress was gorgeous and it was a great shopping adventure.

Candalinas also has a huge number of bridesmaids dresses. I was shocked at the selection. I'm pretty sure there's a dress of every color, length, and style there.

The Fitting Rooms are extremely spacious and the staff is very helpful but not overbearing.

The only downside was the parking. It is on street parking and we had to park around the block, but it was definately worth the extra walk. I would recommend Candalinas to anyone shopping for bridal party dresses.

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I visited Candalina Brides to try on bridesmaid dresses for my sister's wedding. My friend who is getting married accompanied me and tried on dresses for herself. We walked in without an appointment and received a warm welcome. The owner and the sales associate were very friendly and helpful. The dressing rooms were very nice and spacious. The shop had a lot of wonderful dresses at affordable prices. One of the owners took the time to explain in detail the shipping methods of a particular designer and shipping time estimates of the dress I was interested in ordering. (I had a last minute order situation).

I spoke to one of the owners for awhile and found out that she and her husband just bought the shop last summer. After reading some of the older bad reviews, I decided to write a review because I don't feel like those reviews reflect how the shop is today. From the looks of the older reviews, it seems like the new owners have really turned things around. I think this may have been the best bridal shop I have visited.

2
★★★★★

I visited Candalina Brides to try on bridesmaid dresses for my sister's wedding. My friend who is getting married accompanied me and tried on dresses for herself. We walked in without an appointment and received a warm welcome. The owner and the sales associate were very friendly and helpful. The dressing rooms were very nice and spacious. The shop had a lot of wonderful dresses at affordable prices. One of the owners took the time to explain in detail the shipping methods of a particular designer and shipping time estimates of the dress I was interested in ordering. (I had a last minute order situation).

I spoke to one of the owners for awhile and found out that she and her husband just bought the shop last summer. After reading some of the older bad reviews, I decided to write a review because I don't feel like those reviews reflect how the shop is today. From the looks of the older reviews, it seems like the new owners have really turned things around. I think this may have been the best bridal shop I have visited.

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I went here with my bridal party to find bridesmaid's dresses for my wedding. We had just come from another store and were very bummed we didn't find anything. As soon as we walked in we were welcomed and got right to business!

All the girls had such a fun time coming in and out of the dressing rooms! The dressing rooms were very large and we had them all to ourselves (we made an appointment ahead of time). We were very indecisive, but the women there knew what dress to try on next!

It was an absolutely wonderful experience! Even after we left I have been able to call to get fabric swatches and they are at my door within a couple days! Wish I could go back and do it all again!

2
★★★★★

I went here with my bridal party to find bridesmaid's dresses for my wedding. We had just come from another store and were very bummed we didn't find anything. As soon as we walked in we were welcomed and got right to business!

All the girls had such a fun time coming in and out of the dressing rooms! The dressing rooms were very large and we had them all to ourselves (we made an appointment ahead of time). We were very indecisive, but the women there knew what dress to try on next!

It was an absolutely wonderful experience! Even after we left I have been able to call to get fabric swatches and they are at my door within a couple days! Wish I could go back and do it all again!

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The Experience at Candalinas was wonderful. The Staff and and customer service exceeded my expectations. My Wedding is next weekend (keeping fingers crossed for no snow). I just left with my dress, and it fits to perfection. The bridemaids dresses came in as ordered, and ahead of schedule. All the alterations, inlcuding my wedding dress were handled with no problems. I would like to thank everyone at Candalinas for the excellent customer service. I highly recommend any bride or bridal party, to put Candalina's on your list to shop at. You won't be disappointed.

2
★★★★★

The Experience at Candalinas was wonderful. The Staff and and customer service exceeded my expectations. My Wedding is next weekend (keeping fingers crossed for no snow). I just left with my dress, and it fits to perfection. The bridemaids dresses came in as ordered, and ahead of schedule. All the alterations, inlcuding my wedding dress were handled with no problems. I would like to thank everyone at Candalinas for the excellent customer service. I highly recommend any bride or bridal party, to put Candalina's on your list to shop at. You won't be disappointed.

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I had a great experience and got the perfect dresses for the whole bridal party. I had shopped around to a lot of shops and they were the only ones that could order me the dress that I wanted.

One of the bridesmaids had a slight change in her weight and needed a new dress at the last minute. I personally with the manager and new owners and they took care of everything. Saved my day!

Highly recommended!

2
★★★★★

I had a great experience and got the perfect dresses for the whole bridal party. I had shopped around to a lot of shops and they were the only ones that could order me the dress that I wanted.

One of the bridesmaids had a slight change in her weight and needed a new dress at the last minute. I personally with the manager and new owners and they took care of everything. Saved my day!

Highly recommended!

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I had a great experience at Brides By Candalina. I had gone to so many wedding shops and just couldnt find what I was looking for. Brides by Candalina had the perfect dress for me. You might not know it if you just drive by, but the store is SO NICE inside.

I definitely recommend that you at least try it out. I met the new owners who have been very active in turning the shop around. Thanks for your help!

5
★★★★★

I had a great experience at Brides By Candalina. I had gone to so many wedding shops and just couldnt find what I was looking for. Brides by Candalina had the perfect dress for me. You might not know it if you just drive by, but the store is SO NICE inside.

I definitely recommend that you at least try it out. I met the new owners who have been very active in turning the shop around. Thanks for your help!

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Went to pick up a dress for my wife that they already messed up. Waited as the staff walked around listening to the radio and "primping" the place . Place was empty and the staff acted as I was not there. I waited about 10 minutes before they waited on me. As I gave them my information, the first comment was " you owe us $XX.XX!" (Okay here is your money) They screwed up my wife's dress and are just not interested in customer service. The space is huge, but empty. My advise is to to go somewhere else. It is not worth the staff being condescending and acting like they are the only show in town!

0
★☆☆☆☆

Went to pick up a dress for my wife that they already messed up. Waited as the staff walked around listening to the radio and "primping" the place . Place was empty and the staff acted as I was not there. I waited about 10 minutes before they waited on me. As I gave them my information, the first comment was " you owe us $XX.XX!" (Okay here is your money) They screwed up my wife's dress and are just not interested in customer service. The space is huge, but empty. My advise is to to go somewhere else. It is not worth the staff being condescending and acting like they are the only show in town!

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Brides by Candalina was very professional and courteous. I wanted to say thank you to the new owners of Candalina Brides. My dress ws very late in arriving, and I kept getting the run around from the previous owner about when my dress was arriving. I finally got a call from one of the new owners, apologizing for the delay in the late arrival of my dress, but that they were on top of it trying to get my dress. While my dress finally arrived, it was very close to my wedding date, but the new owners kept me up to date with information about delivery and had the alerations done to my dress done very quickly and professionally. I met with one of the owners who was showing me some of the new dresses they have coming in, and their ideas on the future. It seems like they have a lot of good ideas...I only wish the new owners would have been there when I was ordering my gown. I wish them good luck in the future, and I would definately recommend that potential brides make sure to visit candalinas..I think the new owners will very quickly be turning things around.

5
★★★★★

Brides by Candalina was very professional and courteous. I wanted to say thank you to the new owners of Candalina Brides. My dress ws very late in arriving, and I kept getting the run around from the previous owner about when my dress was arriving. I finally got a call from one of the new owners, apologizing for the delay in the late arrival of my dress, but that they were on top of it trying to get my dress. While my dress finally arrived, it was very close to my wedding date, but the new owners kept me up to date with information about delivery and had the alerations done to my dress done very quickly and professionally. I met with one of the owners who was showing me some of the new dresses they have coming in, and their ideas on the future. It seems like they have a lot of good ideas...I only wish the new owners would have been there when I was ordering my gown. I wish them good luck in the future, and I would definately recommend that potential brides make sure to visit candalinas..I think the new owners will very quickly be turning things around.

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My oldest daughter got her dress here for her July wedding. We ordered her dress in late September because they made the dress to her specific height so it would not need hemmed because of the detail work. They told us six months, it was 6 months to the day. The dress was beautiful, but, the service was what I need to tell you about. Donella and Jeanie are two of the most wonderful people I have ever met. They treated us like family......I could not have asked for better service....If you want to feel like a princess on your special day, they are the ladies to see. My youngest daughter is getting married July 2011 and we just ordered her dress yesterday .If you want cookie cutter dresses and service order from the "BIG TWO" companies, if not and your looking for a special experience go see Donalla and Jeanie. They are the best. God Bless you both.

5
★★★★★

My oldest daughter got her dress here for her July wedding. We ordered her dress in late September because they made the dress to her specific height so it would not need hemmed because of the detail work. They told us six months, it was 6 months to the day. The dress was beautiful, but, the service was what I need to tell you about. Donella and Jeanie are two of the most wonderful people I have ever met. They treated us like family......I could not have asked for better service....If you want to feel like a princess on your special day, they are the ladies to see. My youngest daughter is getting married July 2011 and we just ordered her dress yesterday .If you want cookie cutter dresses and service order from the "BIG TWO" companies, if not and your looking for a special experience go see Donalla and Jeanie. They are the best. God Bless you both.

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I had an overall positive experience with Candalina's, although I did experience some of the stress surrounding the arrival of dresses like others did. We ultimately decided to buy all of our dresses at Candalina's because my bridesmaids loved the service there and because they offered to price match so that we got a better deal on the dress they liked. We ordered the dresses well in advance but were told that they would be in by a certain time. The flower girl dress came in very quickly, but the bridesmaids dresses came in about a month later than expected (however we still had plenty of time.) My mother's dress was the only one that was cutting it close, since she only received it about two weeks before the wedding. Overall, the shop is charming and the people that I encountered were very helpful. I loved my dress, and the price was as reasonable as a comparable dress at David's Bridal, but the service was definitely better at Candalina's. Just order everything to give you enough time for some delay and all should be fine. I had my alterations done there and I have no complaints. Everything turned out beautiful and I would recommend them.

4
★★★★☆

I had an overall positive experience with Candalina's, although I did experience some of the stress surrounding the arrival of dresses like others did. We ultimately decided to buy all of our dresses at Candalina's because my bridesmaids loved the service there and because they offered to price match so that we got a better deal on the dress they liked. We ordered the dresses well in advance but were told that they would be in by a certain time. The flower girl dress came in very quickly, but the bridesmaids dresses came in about a month later than expected (however we still had plenty of time.) My mother's dress was the only one that was cutting it close, since she only received it about two weeks before the wedding. Overall, the shop is charming and the people that I encountered were very helpful. I loved my dress, and the price was as reasonable as a comparable dress at David's Bridal, but the service was definitely better at Candalina's. Just order everything to give you enough time for some delay and all should be fine. I had my alterations done there and I have no complaints. Everything turned out beautiful and I would recommend them.

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WONDERFUL SERVICE, GREAT EXPERIENCE!! Me and my future daughter in law's mother stumbled onto this nice little bridal store in Swissvale. We loved the attention that we received. We told the bride and she took her bridal party there to look for gowns. They all purchased theirs and both mom's purchased theirs. What an awesome bunch of people! They catered to our every need! When the gowns all came in, we all went at different times for fittings. The seamstress at this store is excellent! Our wedding came off without a hitch! I would highly recommend Donetta and her staff for a real professional experience.

5
★★★★★

WONDERFUL SERVICE, GREAT EXPERIENCE!! Me and my future daughter in law's mother stumbled onto this nice little bridal store in Swissvale. We loved the attention that we received. We told the bride and she took her bridal party there to look for gowns. They all purchased theirs and both mom's purchased theirs. What an awesome bunch of people! They catered to our every need! When the gowns all came in, we all went at different times for fittings. The seamstress at this store is excellent! Our wedding came off without a hitch! I would highly recommend Donetta and her staff for a real professional experience.

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My wedding is in August and we ordered bridesmaids dresses from Candalina's in February. At that time, we were told they would be arriving in late May. At the beginning of June I called the store and they told me the dresses had shipped. I specifically told them we would come pick up the dresses at the end of June, giving them a specific date.

The date came and we went to the store. Two of my bridesmaids flew in from other states to come get the dresses so they could be altered at that store. Guess what: no dresses had arrived.

The sickest thing was not that we had been lied to about the arrival date, but it was the indifference of the owner at all of the inconvenience and cost we had to go through for what was essentially a waste of time and hundreds of dollars. She did not apologize once and had an excuse for everything. It was obvious that this has happened to her many times and she knows exactly what to say to attempt at taking the blame off of her and her sub-par employees.

I want to make sure others do not subject themselves to becoming a victim of a store and witch of a woman owner.

0
★☆☆☆☆

My wedding is in August and we ordered bridesmaids dresses from Candalina's in February. At that time, we were told they would be arriving in late May. At the beginning of June I called the store and they told me the dresses had shipped. I specifically told them we would come pick up the dresses at the end of June, giving them a specific date.

The date came and we went to the store. Two of my bridesmaids flew in from other states to come get the dresses so they could be altered at that store. Guess what: no dresses had arrived.

The sickest thing was not that we had been lied to about the arrival date, but it was the indifference of the owner at all of the inconvenience and cost we had to go through for what was essentially a waste of time and hundreds of dollars. She did not apologize once and had an excuse for everything. It was obvious that this has happened to her many times and she knows exactly what to say to attempt at taking the blame off of her and her sub-par employees.

I want to make sure others do not subject themselves to becoming a victim of a store and witch of a woman owner.

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I wanted to say THANK YOU to Donetta and her professional staff (This was top of the line service!) for making my experience purchasing my wedding gown, and my bride maid's gowns, and flower girl's dress so wonderful. Donetta was so particular with helping me, make sure my dress was exactly what I wanted. I had the most beautiful gown in the whole store:) She also did the same for my bridal party too. Everyone was so pleased at the friendly service, and atmosphere. The alterations were PERFECT, and everything was so professionally organized. I can't stress enough how THANKFUL I am for such a wonderful, once in a life time experience. THANKS TO ALL OF YOU! I would definetly recommend Brides by Candalina to any new bride. Wonderful staff!

2
★★★★★

I wanted to say THANK YOU to Donetta and her professional staff (This was top of the line service!) for making my experience purchasing my wedding gown, and my bride maid's gowns, and flower girl's dress so wonderful. Donetta was so particular with helping me, make sure my dress was exactly what I wanted. I had the most beautiful gown in the whole store:) She also did the same for my bridal party too. Everyone was so pleased at the friendly service, and atmosphere. The alterations were PERFECT, and everything was so professionally organized. I can't stress enough how THANKFUL I am for such a wonderful, once in a life time experience. THANKS TO ALL OF YOU! I would definetly recommend Brides by Candalina to any new bride. Wonderful staff!

Pros: Very professional staff, variety of dresses, very clean atmosphere

.

I wanted to say THANK YOU to Donetta and her professional staff for making my experience purchasing my wedding gown, and my bride maid's gowns, and flower girl's dress so wonderful. Donetta was so particular with helping me, make sure my dress was exactly what I wanted. I had the most beautiful gown in the whole store:) She also did the same for my bridal party too. Everyone was so pleased at the friendly service, and atmosphere. The alterations were PERFECT, and everything was so professionally organized. I can't stress enough how THANKFUL I am for such a wonderful, once in a life time experience. THANKS TO ALL OF YOU! ps. My wedding was AWESOME too :)

5
★★★★★

I wanted to say THANK YOU to Donetta and her professional staff for making my experience purchasing my wedding gown, and my bride maid's gowns, and flower girl's dress so wonderful. Donetta was so particular with helping me, make sure my dress was exactly what I wanted. I had the most beautiful gown in the whole store:) She also did the same for my bridal party too. Everyone was so pleased at the friendly service, and atmosphere. The alterations were PERFECT, and everything was so professionally organized. I can't stress enough how THANKFUL I am for such a wonderful, once in a life time experience. THANKS TO ALL OF YOU! ps. My wedding was AWESOME too :)

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My experience, as well as my bridesmaids, was very enjoyable. The sales associates, especially Donnetta, were very helpful through this busy time. They helped us select the perfect gowns & accessories. There were so many to choose from! They did the alterations for us as well. Even though other customers were in the store, they made us feel as though we were the only ones there. This is truly a bridal salon I would recommend for such a special occasion!

2
★★★★★

My experience, as well as my bridesmaids, was very enjoyable. The sales associates, especially Donnetta, were very helpful through this busy time. They helped us select the perfect gowns & accessories. There were so many to choose from! They did the alterations for us as well. Even though other customers were in the store, they made us feel as though we were the only ones there. This is truly a bridal salon I would recommend for such a special occasion!

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I can't say enough about the way we've been treated for both of my daughters weddings. My oldest daughter bought her wedding gown there twelve years ago, and the prices were the best around. The large fitting rooms and comfortable mirrored areas are big enough for everyone to be comfortable. We are currently planning my youngest daughters wedding and purchased all of the bridesmaids dresses at Candalina's. There have been no problems with any of the orders, and they press and clean your dress and hold it until YOU want to pick it up. Try that at Davids!

3
★★★☆☆

I can't say enough about the way we've been treated for both of my daughters weddings. My oldest daughter bought her wedding gown there twelve years ago, and the prices were the best around. The large fitting rooms and comfortable mirrored areas are big enough for everyone to be comfortable. We are currently planning my youngest daughters wedding and purchased all of the bridesmaids dresses at Candalina's. There have been no problems with any of the orders, and they press and clean your dress and hold it until YOU want to pick it up. Try that at Davids!

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This place has terrible customer service. I called about a bridesmaids dress and was quoted one price but when I sent one of the bridesmaids to the store to try the dress on she was told the dress was a different price. I called the store a few days later to confirm the price of the dress (which by the way I was given a 3rd and different price) and was asked by one of the nasty employees/owner why I continued to call the store after a "card" had been created for me (which I did not know). She then proceeded to insist that I did know a card was made for me (basically calling me a liar) and implied that I was basically waisting their time calling multiple times. Fortunately, I had not ordered anything from the store and will certainly not or ever purchase anything from that store. Think twice before you extend your business to this place....you may be treated with little respect and will be sorry later.

0
★☆☆☆☆

This place has terrible customer service. I called about a bridesmaids dress and was quoted one price but when I sent one of the bridesmaids to the store to try the dress on she was told the dress was a different price. I called the store a few days later to confirm the price of the dress (which by the way I was given a 3rd and different price) and was asked by one of the nasty employees/owner why I continued to call the store after a "card" had been created for me (which I did not know). She then proceeded to insist that I did know a card was made for me (basically calling me a liar) and implied that I was basically waisting their time calling multiple times. Fortunately, I had not ordered anything from the store and will certainly not or ever purchase anything from that store. Think twice before you extend your business to this place....you may be treated with little respect and will be sorry later.

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Terrible customer service-owner did not order my gown in a timely fashion, and I paid her over 600.00 in July 07 4 my May 08 wedding! Now 2 months b4 wedding owner is trying to unload the wrong color and wrong size dress on me! She was very rude on the phone and repeatedly hungup on me. I finally got all my downpayment returned but not w/o a fight. Wedding dresses are everywhere-even online...don't put up with this lady's lousy service. I was warned by other brides that Candalina's was nothing but trouble, but she was one of the few in Pgh. who carried the Jasmine line of dresses. Got my new dress in 2 weeks from MbBride-custom fit, perfect color and LESS $$$$! Candalina's gets a -5/ you'll be sorry 4 sure if you buy from her!

0
★☆☆☆☆

Terrible customer service-owner did not order my gown in a timely fashion, and I paid her over 600.00 in July 07 4 my May 08 wedding! Now 2 months b4 wedding owner is trying to unload the wrong color and wrong size dress on me! She was very rude on the phone and repeatedly hungup on me. I finally got all my downpayment returned but not w/o a fight. Wedding dresses are everywhere-even online...don't put up with this lady's lousy service. I was warned by other brides that Candalina's was nothing but trouble, but she was one of the few in Pgh. who carried the Jasmine line of dresses. Got my new dress in 2 weeks from MbBride-custom fit, perfect color and LESS $$$$! Candalina's gets a -5/ you'll be sorry 4 sure if you buy from her!

Pros: Salesclerks appear knowledgeable, they say "yes" to everything.

Cons: They failed to order my gown in a timely fashion, dress is discontinued.

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Purchasing a wedding gown at Brides by Candalina was a major mistake! The dress was a custom order that they neglected to order from the manufacturer in time before the dress was discontinued, then they tried to pass off someone else's FLOOR SAMPLE as my custom order (it was dirty and ripped!), then they lied about it and 3 months before the wedding there is still no dress!!! They'll do anything to make a buck, and put off being honest with you hoping that it will be too close to the wedding date for you to do anything about it. We caught them in time and have since have encountered no issues at another salon.

1
★☆☆☆☆

Purchasing a wedding gown at Brides by Candalina was a major mistake! The dress was a custom order that they neglected to order from the manufacturer in time before the dress was discontinued, then they tried to pass off someone else's FLOOR SAMPLE as my custom order (it was dirty and ripped!), then they lied about it and 3 months before the wedding there is still no dress!!! They'll do anything to make a buck, and put off being honest with you hoping that it will be too close to the wedding date for you to do anything about it. We caught them in time and have since have encountered no issues at another salon.

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1 out of 1 people found this review helpful.

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My niece ordered her wedding dress & bridesmaid dress from this store.Both the dress were very beautiful & they had the exact fit.The colors & the hand-work on the dress were simply great.She said thet the prices were also very reasonable & they gave lot of discount.The fabric used was also of high quality.

4
★★★★☆

My niece ordered her wedding dress & bridesmaid dress from this store.Both the dress were very beautiful & they had the exact fit.The colors & the hand-work on the dress were simply great.She said thet the prices were also very reasonable & they gave lot of discount.The fabric used was also of high quality.

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I bought my wedding dress and my bridesmaid dress from this business and I cannot rave enough about them!

I really felt like I was their only customer, that is how much attention I got from Danette and her niece Lisa, who own and run the store.

You are able to look around the store and pick which dresses you would like to try on AND they let you take photos of yourself in the dress, which is usually not allowed in many of the bridal stores.

When I found the bridesmaid dress I like in another store - Brides by Candalina told me that even though they did not carry the dress they could order it for me and get it for less than any other place I saw it.

Hands down I would recommend this place to any bride-to-be. The service is a breath of air in comparison to some of the other establishments.

5
★★★★★

I bought my wedding dress and my bridesmaid dress from this business and I cannot rave enough about them!

I really felt like I was their only customer, that is how much attention I got from Danette and her niece Lisa, who own and run the store.

You are able to look around the store and pick which dresses you would like to try on AND they let you take photos of yourself in the dress, which is usually not allowed in many of the bridal stores.

When I found the bridesmaid dress I like in another store - Brides by Candalina told me that even though they did not carry the dress they could order it for me and get it for less than any other place I saw it.

Hands down I would recommend this place to any bride-to-be. The service is a breath of air in comparison to some of the other establishments.

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