Phils Famous Pizza Steaks

★★★☆☆
  • 521 Lancaster Ave

    Berwyn, PA 19312

    Map & Directions
  • 610-296-7082

About Phils Famous Pizza Steaks

Hours
Sun 12pm-8pm, Mon-Thu 11am-9pm, Fri-Sat 11am-9:30pm

Food

Food
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They have horrible service, and food is good. Delivery sucks, and I do not know how the business survives with such horrible service and the owner CLEARLY does not care about service or his business.

I called and asked to have an order for delivery - He was rude and stated "if this order is larger then three items, you need to fax it in. I said, oh, well I call all the time and I do not have to do that. He says, well I AM THE OWNER. I said, and, this is bad business.

How hard is it to take down an order of 4 sandwiches. Lazy & rude. I will never go there again.

2
★★☆☆☆

They have horrible service, and food is good. Delivery sucks, and I do not know how the business survives with such horrible service and the owner CLEARLY does not care about service or his business.

I called and asked to have an order for delivery - He was rude and stated "if this order is larger then three items, you need to fax it in. I said, oh, well I call all the time and I do not have to do that. He says, well I AM THE OWNER. I said, and, this is bad business.

How hard is it to take down an order of 4 sandwiches. Lazy & rude. I will never go there again.

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I've been ordering pizza from these guys once or twice a week for about 3 years. I'm done. I seriously can't bring myself to do it ever again. I can't believe they are still in business with the way they treat their customers. The

3
★★★★★

I've been ordering pizza from these guys once or twice a week for about 3 years. I'm done. I seriously can't bring myself to do it ever again. I can't believe they are still in business with the way they treat their customers. The

.

While I love the pizza, (they make a great sauce. tangy/sweet) , I am sorry to say that the majority are correct here. I can't remember when I've experienced such consistently willful indifference for my business.

Contrary to what kellyRivers at citySearch said, the truth is you get treated the same way if it is 2:30 on a Tuesday afternoon with 2 customers in the place. An extremely busy night is no excuse for rude and abrupt treatment service.
_______________________________

@KellyRivers: By the way, you make it painfully obvious that you are trolling here. Nobody writes a review like unless they are family or staff. And the CONTENT of the review...self-serving and wheedling. (It's BUSY sometimes. SOME people want their food a SPECIAL way.) It's almost as if it was written by a 12 year old. Also, 8 out of 10 reviews are one and two stars, so 5 stars and effusive praise seem unlikely.

Kelly ends her review, saying "I appreciate all the years I've gone to Phil's, regardless as to whether or not I get a smile or not!" Which seems like a rather masochistic attitude, but, hey, who am I to disparage .
________________________________________________

Basically the owners and staff act as if simply lack social skills, but more likely, they choose not to use them. I have lived in Berwyn for 6 years, so I go occasionally... if I'm going to Mr. Bottle or the Dry Cleaner in that same complex. But I do not go out of my way to go there either.

2
★★☆☆☆

While I love the pizza, (they make a great sauce. tangy/sweet) , I am sorry to say that the majority are correct here. I can't remember when I've experienced such consistently willful indifference for my business.

Contrary to what kellyRivers at citySearch said, the truth is you get treated the same way if it is 2:30 on a Tuesday afternoon with 2 customers in the place. An extremely busy night is no excuse for rude and abrupt treatment service.
_______________________________

@KellyRivers: By the way, you make it painfully obvious that you are trolling here. Nobody writes a review like unless they are family or staff. And the CONTENT of the review...self-serving and wheedling. (It's BUSY sometimes. SOME people want their food a SPECIAL way.) It's almost as if it was written by a 12 year old. Also, 8 out of 10 reviews are one and two stars, so 5 stars and effusive praise seem unlikely.

Kelly ends her review, saying "I appreciate all the years I've gone to Phil's, regardless as to whether or not I get a smile or not!" Which seems like a rather masochistic attitude, but, hey, who am I to disparage .
________________________________________________

Basically the owners and staff act as if simply lack social skills, but more likely, they choose not to use them. I have lived in Berwyn for 6 years, so I go occasionally... if I'm going to Mr. Bottle or the Dry Cleaner in that same complex. But I do not go out of my way to go there either.

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Upside down pizza is best pizza around...for pizza like that you normally would have to find your way to Brooklyn...I can't rate anything else because I go there (very out of my way I might add) for the upside down pizza

5
★★★★★

Upside down pizza is best pizza around...for pizza like that you normally would have to find your way to Brooklyn...I can't rate anything else because I go there (very out of my way I might add) for the upside down pizza

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.

Food ok but staff is extremely rude and owner feels like your he's doing you a favor by taking your money. Place is dirty

1
★☆☆☆☆

Food ok but staff is extremely rude and owner feels like your he's doing you a favor by taking your money. Place is dirty

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.

The food is FANTASTIC! From the pizza to the steaks to the hoagies to the pasta. My family has tried it all, and loved every bite. What people don't seem to understand is that they're BUSY. Friday nights are a zoo, so if you want more attention, some gratitude, then don't come during their busy times and for heaven's sake, know what you want! I've overheard customers over the years take too much time to order, or want their food a certain special way. To be honest, it would even make me cranky. I go for the food and the value. I appreciate all the years I've gone to Phil's, regardless as to whether or not I get a smile or not!

5
★★★★★

The food is FANTASTIC! From the pizza to the steaks to the hoagies to the pasta. My family has tried it all, and loved every bite. What people don't seem to understand is that they're BUSY. Friday nights are a zoo, so if you want more attention, some gratitude, then don't come during their busy times and for heaven's sake, know what you want! I've overheard customers over the years take too much time to order, or want their food a certain special way. To be honest, it would even make me cranky. I go for the food and the value. I appreciate all the years I've gone to Phil's, regardless as to whether or not I get a smile or not!

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.

The food is FANTASTIC! From the pizza to the steaks to the hoagies to the pasta. My family has tried it all, and loved every bite. What people don't seem to understand is that they're BUSY. Friday nights are a zoo, so if you want more attention, some gratitude, then don't come during their busy times and for heaven's sake, know what you want! I've overheard customers over the years take too much time to order, or want their food a certain special way. To be honest, it would even make me cranky. I go for the food and the value. I appreciate all the years I've gone to Phil's, regardless as to whether or not I get a smile or not!

2
★★★★★

The food is FANTASTIC! From the pizza to the steaks to the hoagies to the pasta. My family has tried it all, and loved every bite. What people don't seem to understand is that they're BUSY. Friday nights are a zoo, so if you want more attention, some gratitude, then don't come during their busy times and for heaven's sake, know what you want! I've overheard customers over the years take too much time to order, or want their food a certain special way. To be honest, it would even make me cranky. I go for the food and the value. I appreciate all the years I've gone to Phil's, regardless as to whether or not I get a smile or not!

Pros: delicious food, all around

.

The staff is so ruge. I actually got a hand up in my face today becasue I didnt know the minium for a credit card purchase. Will never go there again and I would never recommend. There are so many more places in there area with pleasent people that work there.

1
★☆☆☆☆

The staff is so ruge. I actually got a hand up in my face today becasue I didnt know the minium for a credit card purchase. Will never go there again and I would never recommend. There are so many more places in there area with pleasent people that work there.

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If you want good food and absolute POOR and insulting customer service, then this is your place. This is clearly a case where Daddy bought his kid a job, because he wouldn't be able to get his own.
The food is okay, but I would sooner eat roadkill then give this establish another penny. I'm old enough that when you entered a store you are at least treated respectful or the owner is happy to see you, and I will never say that the customer is always right, because that is not true. So if you want an obnoxious oaf, who acts like he is doing you a favor,taking more money then the food is worth, without a thank you, then this is the place for you.

1
★☆☆☆☆

If you want good food and absolute POOR and insulting customer service, then this is your place. This is clearly a case where Daddy bought his kid a job, because he wouldn't be able to get his own.
The food is okay, but I would sooner eat roadkill then give this establish another penny. I'm old enough that when you entered a store you are at least treated respectful or the owner is happy to see you, and I will never say that the customer is always right, because that is not true. So if you want an obnoxious oaf, who acts like he is doing you a favor,taking more money then the food is worth, without a thank you, then this is the place for you.

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.

I live right by Phil's and their food is excellent. We used order from Phil's almost an average of twice a week. I have to tell you though, considering how much business I give them, they still treat me like a jerk, answer the phones with an attitude, and show no appreciation. We have recently started getting our food from Berwyn pizza, who are always nice, the food is just as good, it is cheaper, and they treat you with respect. The older gentleman, I am assuming that he is Phil, has got to go. His bad attitude spreads to the rest of the employees, with the exception of a couple.

2
★★☆☆☆

I live right by Phil's and their food is excellent. We used order from Phil's almost an average of twice a week. I have to tell you though, considering how much business I give them, they still treat me like a jerk, answer the phones with an attitude, and show no appreciation. We have recently started getting our food from Berwyn pizza, who are always nice, the food is just as good, it is cheaper, and they treat you with respect. The older gentleman, I am assuming that he is Phil, has got to go. His bad attitude spreads to the rest of the employees, with the exception of a couple.

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.

I've been to countless pizza places, and this one takes the cake. I can't get enough of their pizza, and the steaks are so juicy and flavorful. Love the pasta dishes, too. This place really delivers.

5
★★★★★

I've been to countless pizza places, and this one takes the cake. I can't get enough of their pizza, and the steaks are so juicy and flavorful. Love the pasta dishes, too. This place really delivers.

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.

Decided to try it on recommendation of two different families in paoli and berwyn. Called the order in at 7:20pm. One large pizza half sausage and peperonni. Said will be ready in 45 minutes. Went in fourty minutes. Pizza was cold chess was hard. Ordered a steak stromboli with fried onions motz and provalone. The onions were too chunky, The bread was over cooked and dry not glazed with an egg wash or butter. 1 order of onion rings with what seems to be no real onion inside, just onion flavored dough. A garden salad that was obviously not made on the premises. I found it over rated and not focused on quality preparation not to mention a small order was $40.00. I am Michael Shuler of paoli

1
★★☆☆☆

Decided to try it on recommendation of two different families in paoli and berwyn. Called the order in at 7:20pm. One large pizza half sausage and peperonni. Said will be ready in 45 minutes. Went in fourty minutes. Pizza was cold chess was hard. Ordered a steak stromboli with fried onions motz and provalone. The onions were too chunky, The bread was over cooked and dry not glazed with an egg wash or butter. 1 order of onion rings with what seems to be no real onion inside, just onion flavored dough. A garden salad that was obviously not made on the premises. I found it over rated and not focused on quality preparation not to mention a small order was $40.00. I am Michael Shuler of paoli

.

I've been ordering from here the entire five years it's been open. Great pizza, try the "upside down" (sauce on top) and you're in for a treat. Huge tasty cheesesteaks. Large menu and lots of specials. Delivery not always available, but when it is, they have a decent range including Wayne and Chesterbrook. The father/son running the place are very cool. Lots of families and cops eating in all the time. Closes early.

5
★★★★★

I've been ordering from here the entire five years it's been open. Great pizza, try the "upside down" (sauce on top) and you're in for a treat. Huge tasty cheesesteaks. Large menu and lots of specials. Delivery not always available, but when it is, they have a decent range including Wayne and Chesterbrook. The father/son running the place are very cool. Lots of families and cops eating in all the time. Closes early.

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.

Upside Down Pizza is the best pizza that I've tasted. Just the best.

2
★★★★★

Upside Down Pizza is the best pizza that I've tasted. Just the best.

 

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