Bodnar Appliance Inc

★★★★★

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I have used Bodnar appliance for 7 years servicing all my\r
Appliances. Don is the best serviceman. He is honest and let's me know everything up front. I never have trouble getting an appointment. He even squeezed me in on a busy day once!

3
★★★★★

I have used Bodnar appliance for 7 years servicing all my\r
Appliances. Don is the best serviceman. He is honest and let's me know everything up front. I never have trouble getting an appointment. He even squeezed me in on a busy day once!

.

Extremely poor customer service. They are not prompt in returning phone calls or scheduling service. Had to make multiple phone calls to get service scheduled, and the technician still did not come on agreed upon date. Would not

3
★★★★★

Extremely poor customer service. They are not prompt in returning phone calls or scheduling service. Had to make multiple phone calls to get service scheduled, and the technician still did not come on agreed upon date. Would not

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technician Jim came quick & diagnosed immediately; said he'd call me back that afternoon with price (cost under $200) and place order which takes 3 days to ship(Friday). Called Monday to follow-up, was told they didn't get the paperwork until Monday, Tony said he would order the part (Mon ~12:30PM cost over $200). Thursday afternoon (3 days) no part, Tony agreed to track it for me, said he'd call me after tracking it from distributor. I called twice more for status/tracking of part since I wanted to know how much longer to wait for repair, by 4 PM Tony was leaving (without returning my call) still no status report while meantime I find the part can be ordered directly from manufacturer to receive in 3 days while Don's appliance stocks it and made repair service appointment ASAP (same cost), lesson learned.

0
★☆☆☆☆

technician Jim came quick & diagnosed immediately; said he'd call me back that afternoon with price (cost under $200) and place order which takes 3 days to ship(Friday). Called Monday to follow-up, was told they didn't get the paperwork until Monday, Tony said he would order the part (Mon ~12:30PM cost over $200). Thursday afternoon (3 days) no part, Tony agreed to track it for me, said he'd call me after tracking it from distributor. I called twice more for status/tracking of part since I wanted to know how much longer to wait for repair, by 4 PM Tony was leaving (without returning my call) still no status report while meantime I find the part can be ordered directly from manufacturer to receive in 3 days while Don's appliance stocks it and made repair service appointment ASAP (same cost), lesson learned.

Pros: Initial technician came out quick

Cons: Poor/inaccurate communications, misinformation if any

.

We've dealt with the large and the small and read all the ads, but none compare with Bodnar. The owner is knowledgeable and very customer oriented. Finally, their prices cannot be beat and their delivery is exactly as promised. I STRONGLY recommend this company.

Jack Schuler
North Hills

5
★★★★★

We've dealt with the large and the small and read all the ads, but none compare with Bodnar. The owner is knowledgeable and very customer oriented. Finally, their prices cannot be beat and their delivery is exactly as promised. I STRONGLY recommend this company.

Jack Schuler
North Hills

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