Safian & Rudolph Jewelers

★★★★★
39.9486 -75.1526
Map and Directions to Safian Rudolph Jewelers

215-627-1834

701 Sansom St

Philadelphia, PA

19106

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About Safian & Rudolph Jewelers

Hours
Open 7 Days a Week Monday-Friday: 9:45am-5:30pm Wednesday: 9:45am-8:30pm Saturday: 9:30am-5:15pm Sunday: 11:00am-5:00pm

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Reviews 1 - 19 of 19.
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The experts at Safian and Rudolph go above and beyond for their clients. I went in multiple times, each time they were extremely patient until they helped me decide on the perfect engagement ring for my fiancee. She and I could not be happier and their service (free ring cleaning whenever we are in the area) is amazing. I am glad to have found a credible, trustworthy jeweler and am excited to go back for our wedding rings (I also already went back for christenings and 1st birthdays as well).

5
★★★★★

The experts at Safian and Rudolph go above and beyond for their clients. I went in multiple times, each time they were extremely patient until they helped me decide on the perfect engagement ring for my fiancee. She and I could not be happier and their service (free ring cleaning whenever we are in the area) is amazing. I am glad to have found a credible, trustworthy jeweler and am excited to go back for our wedding rings (I also already went back for christenings and 1st birthdays as well).

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We'd visited several stores on Jeweler's Row to shop for our ring. At several of the stores we just felt like their main goal was to make a sale for as much as possible regardless of if it was even exactly what we were looking for. Safian's was so different. They were incredibly nice and so easy to work with (ask for Mike Gilman, he's the best!) and they clearly weren't out to just get the most money but to make the customer happy. I walked in with 2 pictures of what I had in mind and Mike came out with 2 options that I fell in love with immediately. They care about what you want and take the time to really listen to you. They don't overprice anything and all of their jewelery is top quality. We will never shop anywhere else ever again for any of our jewelery needs. I very highly reccomend saving yourself time and heading straight to Safian's because of customer service, quality, and value.
Liked: Value, Selection, Service

5
★★★★★

We'd visited several stores on Jeweler's Row to shop for our ring. At several of the stores we just felt like their main goal was to make a sale for as much as possible regardless of if it was even exactly what we were looking for. Safian's was so different. They were incredibly nice and so easy to work with (ask for Mike Gilman, he's the best!) and they clearly weren't out to just get the most money but to make the customer happy. I walked in with 2 pictures of what I had in mind and Mike came out with 2 options that I fell in love with immediately. They care about what you want and take the time to really listen to you. They don't overprice anything and all of their jewelery is top quality. We will never shop anywhere else ever again for any of our jewelery needs. I very highly reccomend saving yourself time and heading straight to Safian's because of customer service, quality, and value.
Liked: Value, Selection, Service

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.

My Aunt and two other friends recommended Safian & Rudolph to me. I always thought all the jeweler's row stores were the same, but S&R was the only shop to greet me with a smile and give me as much time as I needed. They're engagement rings are sooo beautiful and they beat every other quote I had received!!!

I'll definitely be back for my wedding band.

5
★★★★★

My Aunt and two other friends recommended Safian & Rudolph to me. I always thought all the jeweler's row stores were the same, but S&R was the only shop to greet me with a smile and give me as much time as I needed. They're engagement rings are sooo beautiful and they beat every other quote I had received!!!

I'll definitely be back for my wedding band.

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.

25 years ago I shopped for and bought the most beautiful diamond engagement ring I could afford at S&R. I loved the service, value and quality, and the sense that they cared about their customer. On our tenth anniversary I travelled from North Carolina where we lived at the time to have a remount with two pear shaped diamonds added beside the original stone. All was well and I knew I would never shop diamonds or quality jewelry anywhere else. Well, 5 weeks ago my wife lost one of the side stones: no problem: I took it down(we're back in Philly) and talked to a salesperson who proved to be unreliable, slow to followup, and poor at following instructions. Eventually the ring was ready for pickup, though we were not consulted on approving the replacement stone or mount style as we had requested. Only 3 weeks later the stone fell out and was lost. They confirmed on inspection that my wife had not damaged the mount or prongs. Not only would the Sales rep or his manager Hy Goldberg accept any responsibility for the poor mounting job or loss, they charged dearly (again) for the replacement and remount, uncaring about my opinion that the replaced stone that had lasted 14 years before falling out shouldn't have come out after 3 weeks.
Needless to say, I will never step foot in the place again: There's no more "Customer service" or attempt to make even a 25 year loyal customer satisfied. I don't know if the founders, Mr Safian and Mr Rudolph, are still alive or if they sold out to some team of sharks, but in my mind the place has lost it's former grandeur entirely, and my disappointment is profound. It's not even the money involved: it's the principle that they won't "own" their own work to the point of standing behind it when there is a problem.
Also needless to say, my college-age kids won't, as they would have been, told that the only place for engagement rings is Safian and Rudolph on Philly's Jeweler's Row. Neither will my wife's 25 year anniversary gift come, as originally planned, from their store. My word of advice is to shop well for your diamond, and don't be fooled by the friendly facade : Safian and Rudolph no longer cares about customer service!

1
★☆☆☆☆

25 years ago I shopped for and bought the most beautiful diamond engagement ring I could afford at S&R. I loved the service, value and quality, and the sense that they cared about their customer. On our tenth anniversary I travelled from North Carolina where we lived at the time to have a remount with two pear shaped diamonds added beside the original stone. All was well and I knew I would never shop diamonds or quality jewelry anywhere else. Well, 5 weeks ago my wife lost one of the side stones: no problem: I took it down(we're back in Philly) and talked to a salesperson who proved to be unreliable, slow to followup, and poor at following instructions. Eventually the ring was ready for pickup, though we were not consulted on approving the replacement stone or mount style as we had requested. Only 3 weeks later the stone fell out and was lost. They confirmed on inspection that my wife had not damaged the mount or prongs. Not only would the Sales rep or his manager Hy Goldberg accept any responsibility for the poor mounting job or loss, they charged dearly (again) for the replacement and remount, uncaring about my opinion that the replaced stone that had lasted 14 years before falling out shouldn't have come out after 3 weeks.
Needless to say, I will never step foot in the place again: There's no more "Customer service" or attempt to make even a 25 year loyal customer satisfied. I don't know if the founders, Mr Safian and Mr Rudolph, are still alive or if they sold out to some team of sharks, but in my mind the place has lost it's former grandeur entirely, and my disappointment is profound. It's not even the money involved: it's the principle that they won't "own" their own work to the point of standing behind it when there is a problem.
Also needless to say, my college-age kids won't, as they would have been, told that the only place for engagement rings is Safian and Rudolph on Philly's Jeweler's Row. Neither will my wife's 25 year anniversary gift come, as originally planned, from their store. My word of advice is to shop well for your diamond, and don't be fooled by the friendly facade : Safian and Rudolph no longer cares about customer service!

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0 out of 2 people found this review helpful.

.

Thank you Safian & Rudolph! No pressure, excellent value & an overall wonderful experience. Many other jewelers were rather pushy. All of your sales people were friendly and took the time to answer my questions. 3 of my friends got their rings from you and I will continue to spread the good word!

5
★★★★★

Thank you Safian & Rudolph! No pressure, excellent value & an overall wonderful experience. Many other jewelers were rather pushy. All of your sales people were friendly and took the time to answer my questions. 3 of my friends got their rings from you and I will continue to spread the good word!

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.

Customer service is a thing of the past if it ever existed at this place. Sales reps were condescending and rude.. especially after the jewelry was purchased and adjustments had to be made. I regretted having my ring adjusted here. The quality of the workmanship is terrible and my ring has sustained permanent damage from the adjustment. Had to get it fixed again elsewhere. Don't think of getting your loved ones jewelry from here. You'll regret it like I did.

1
★☆☆☆☆

Customer service is a thing of the past if it ever existed at this place. Sales reps were condescending and rude.. especially after the jewelry was purchased and adjustments had to be made. I regretted having my ring adjusted here. The quality of the workmanship is terrible and my ring has sustained permanent damage from the adjustment. Had to get it fixed again elsewhere. Don't think of getting your loved ones jewelry from here. You'll regret it like I did.

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0 out of 1 people found this review helpful.

Business Response:

Customer Service is important to us. We are sorry that this anonymous customer did not bring the problem to the attention of management. For 55 years we have prided ourselves on taking care of the customer's needs, whatever they may be. As a family run business we understand the importance of treating our customers with the utmost respect.
.

I bought the engagement ring for my wife and both of our wedding rings here. I was extremely happy with the service and they were helpful all 326 times we were in there getting the engagement ring adjusted to size. Large selction of all kinds of jewelry. I am not sure about their prices, because I am not a jewelry buff, but I assume great. I was extremely pleased and satisfied with our purchases. They even pay for your parking.

PROS: Great Selection
CONS:

5
★★★★★

I bought the engagement ring for my wife and both of our wedding rings here. I was extremely happy with the service and they were helpful all 326 times we were in there getting the engagement ring adjusted to size. Large selction of all kinds of jewelry. I am not sure about their prices, because I am not a jewelry buff, but I assume great. I was extremely pleased and satisfied with our purchases. They even pay for your parking.

PROS: Great Selection
CONS:

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0 out of 1 people found this review helpful.

.

Safian Rudolph Jewelers carries a large array of engagement rings and wedding bands. Their selection of settings is really large and you will probably find a design you love, no matter your taste. They carry many designer wedding bands, and have a large selection of diamond jewelry. They carry a huge selection of 14k, 18k, and platinum jewelry. The employees are very friendly and the parking is usually good.

4
★★★★☆

Safian Rudolph Jewelers carries a large array of engagement rings and wedding bands. Their selection of settings is really large and you will probably find a design you love, no matter your taste. They carry many designer wedding bands, and have a large selection of diamond jewelry. They carry a huge selection of 14k, 18k, and platinum jewelry. The employees are very friendly and the parking is usually good.

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0 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

The experts at Safian and Rudolph go above and beyond for their clients. I went in multiple times, each time they were extremely patient until they helped me decide on the perfect engagement ring for my fiancee. She and I could not be

6
★★★★★

The experts at Safian and Rudolph go above and beyond for their clients. I went in multiple times, each time they were extremely patient until they helped me decide on the perfect engagement ring for my fiancee. She and I could not be

.

Safian & Rudolph was recommended to me by 2 friends. After checking out some of the other shops on Jewelers Row, I now see why. The S&R staff was so friendly, pressure-free and gave us in depth knowledge of everything we looked at. The

6
★★★★★

Safian & Rudolph was recommended to me by 2 friends. After checking out some of the other shops on Jewelers Row, I now see why. The S&R staff was so friendly, pressure-free and gave us in depth knowledge of everything we looked at. The

.

We'd visited several stores on Jeweler's Row to shop for our ring. At several of the stores we just felt like their main goal was to make a sale for as much as possible regardless of if it was even exactly what we were looking for.

6
★★★★★

We'd visited several stores on Jeweler's Row to shop for our ring. At several of the stores we just felt like their main goal was to make a sale for as much as possible regardless of if it was even exactly what we were looking for.

.

I've been looking everywhere for the perfect engagement ring. A friend of mine suggested Safian & Rudolph and thank goodness they did. The staff was extremely helpful and pressure-free. The salesman took the time to listen and work with

6
★★★★★

I've been looking everywhere for the perfect engagement ring. A friend of mine suggested Safian & Rudolph and thank goodness they did. The staff was extremely helpful and pressure-free. The salesman took the time to listen and work with

.

I have never met a bunch of more incompetent people in one shop. I went to them to buy my wedding band because they have a great website. I found a band that I liked which was white gold and shinny on the sides and a matte finish in the

6
★★★★★

I have never met a bunch of more incompetent people in one shop. I went to them to buy my wedding band because they have a great website. I found a band that I liked which was white gold and shinny on the sides and a matte finish in the

.

My fiance proposed today with the ring he bought at Safian & Rudolph! I love it, the diamond is flawless and the setting is so intricate and fits me perfectly. I went looking with my bf before we got engaged and Rich was a great salesman

6
★★★★★

My fiance proposed today with the ring he bought at Safian & Rudolph! I love it, the diamond is flawless and the setting is so intricate and fits me perfectly. I went looking with my bf before we got engaged and Rich was a great salesman

.

Safian & Rudolph was recommended to me by 2 friends. After checking out some of the other shops on Jewelers Row, I now see why. The S&R staff was so friendly, pressure-free and gave us in depth knowledge of everything we looked at. The quality of their rings and diamonds are beautiful and they quoted us the best prices on "the row". She loves her engagement ring and we'll definitely be back for our wedding bands!

5
★★★★★

Safian & Rudolph was recommended to me by 2 friends. After checking out some of the other shops on Jewelers Row, I now see why. The S&R staff was so friendly, pressure-free and gave us in depth knowledge of everything we looked at. The quality of their rings and diamonds are beautiful and they quoted us the best prices on "the row". She loves her engagement ring and we'll definitely be back for our wedding bands!

Pros: Pressure-free! Huge selection.

Cons: My fiance loves them... ;-)

.

My fiance and I went in only to look at a unique style we saw online. The salesman, Mike, took us through the paces of enagement ring buying (it was only our second REAL store, all of our previous shopping had ben online). He never once made us feel pressured. The shopping experience was very positive but the follow up salesmanship was even better. After receiving my ring, I knocked out a prong almost immediately (the ring took a really hard knock, freak accident). Mike took care of the ring quickly, even polished it up brighter than when I had received it. Bottom line: I will be coming back here to get my wedding band. Oh, and as for the selection, it is head and shoulders above what the average jeweler has. My ring is fabulous to say the least.

5
★★★★★

My fiance and I went in only to look at a unique style we saw online. The salesman, Mike, took us through the paces of enagement ring buying (it was only our second REAL store, all of our previous shopping had ben online). He never once made us feel pressured. The shopping experience was very positive but the follow up salesmanship was even better. After receiving my ring, I knocked out a prong almost immediately (the ring took a really hard knock, freak accident). Mike took care of the ring quickly, even polished it up brighter than when I had received it. Bottom line: I will be coming back here to get my wedding band. Oh, and as for the selection, it is head and shoulders above what the average jeweler has. My ring is fabulous to say the least.

Pros: very unique, high quality selection

Cons: needs a few more late nights for those of us who work

.

S&R took the time to answer all my questions and made a loyal customer out of me. My ring is BEAUTIFUL and every detail is just how i wanted it! Also, the price was $2,000 less than anywhere else I looked. Thank you! I recommend you to all my friends.

5
★★★★★

S&R took the time to answer all my questions and made a loyal customer out of me. My ring is BEAUTIFUL and every detail is just how i wanted it! Also, the price was $2,000 less than anywhere else I looked. Thank you! I recommend you to all my friends.

Pros: Open 7 days a week!

Cons: nada

.

I was so excited to get my engagement ring only to have my delight and happiness turn to tears and disappointment when I realized the ring was damaged. When we brought the ring back to the store to let them know what happened they blamed me for the damage. I wanted to show off my ring to all my friends and family but was embarassed that it had scratches all over it. What a shame that one of the happiest moments of my life was sullied by a damaged ring that my fiance spent thousands on. S&R has absolutely no commitment to making sure the customer is satisfied and clearly have no pride in their jewelry. Don't ruin your engagement or anniversary... don't shop here!

1
★☆☆☆☆

I was so excited to get my engagement ring only to have my delight and happiness turn to tears and disappointment when I realized the ring was damaged. When we brought the ring back to the store to let them know what happened they blamed me for the damage. I wanted to show off my ring to all my friends and family but was embarassed that it had scratches all over it. What a shame that one of the happiest moments of my life was sullied by a damaged ring that my fiance spent thousands on. S&R has absolutely no commitment to making sure the customer is satisfied and clearly have no pride in their jewelry. Don't ruin your engagement or anniversary... don't shop here!

Pros: uhhh

Cons: poor customer service

.

they made buying a diamond, well, easy. i stopped in several stores before deciding to purchase an engagement ring through s&r. by far the friendliest and most knoweldgeable staff. they really put me at ease and i love the ring! hope she does too...

5
★★★★★

they made buying a diamond, well, easy. i stopped in several stores before deciding to purchase an engagement ring through s&r. by far the friendliest and most knoweldgeable staff. they really put me at ease and i love the ring! hope she does too...

Message from Safian & Rudolph Jewelers

Safian & Rudolph Jewelers is Philadelphia's leader in Diamonds. Located in the Diamond District for over 55 years, the family owned and operated business offers a selection of diamonds and precious gemstones unmatched in the area. You can choose from thousands of mountings, including the latest contemporary and traditional styles. Custom made jewelry is a specialty.

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