Bridals by Danielle

★★☆☆☆

About Bridals by Danielle

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  • Women's Clothing Stores
  • Bridal Shops

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AWFUL!!!!!!!!!!!!!!!!!!!!! Terrible customer service and the owner is nothing but a money hungry business owner who doesn't care about her customers. Sales people are less than friendly and have no idea what they are talking about. STAY AWAY!!!!!!!!!!!!! Even David's Bridal is a much better option than this place!
I ordered a maternity bridesmaid dress through this shop in July 2010 (I was 2 months pregnant). The consultant had mislead us and initially ordered a dress (and charged me for it) in a different fabric to match the other dresses. I am 5'9" and I inquired about needing extra length and the consultant stated that this was not necessary and if the dress was too short they would use fabric from the other girl's dresses to make the dress longer. Weeks later, she called the bride and told her that she made a mistake and the dress was not available in that fabric and we had to pick another style. Another style was chosen and ordered. The dress came in 2 weeks before the wedding. The dress was obviously not ordered in the correct size and no accomodations were made for the growing baby. I received the dress (I am now 8 months pregnant) and the dress did not fit at all. Since I live an hour and a half away from the bridal shop and work full time, I had to take the dress to another seamstress. The seamstress told me all the mistakes that were made in the ordering of the dress (it was ordered too small and I should have had extra length because it was too short). My alterations cost $108, and the dress cost $260. I called the bridal shop and spoke with the owner, Danielle, and explained the mistakes that were made when ordering the dress. I asked her if she would refund my last payment of $103.65 so I could use this money toward the alterations. She literally laughed at me and said "you will never get your money back". She offered no suggestions and was extremely rude. She said that her consultants "never make mistakes" and I should have asked to have the dress ordered a size bigger. I told her that her employees were the "professionals" in wedding attire and should know how to properly order gowns, and I, as a nurse, would not question them on the size they were ordering because they should know how to properly order a maternity gown.

1
★☆☆☆☆

AWFUL!!!!!!!!!!!!!!!!!!!!! Terrible customer service and the owner is nothing but a money hungry business owner who doesn't care about her customers. Sales people are less than friendly and have no idea what they are talking about. STAY AWAY!!!!!!!!!!!!! Even David's Bridal is a much better option than this place!
I ordered a maternity bridesmaid dress through this shop in July 2010 (I was 2 months pregnant). The consultant had mislead us and initially ordered a dress (and charged me for it) in a different fabric to match the other dresses. I am 5'9" and I inquired about needing extra length and the consultant stated that this was not necessary and if the dress was too short they would use fabric from the other girl's dresses to make the dress longer. Weeks later, she called the bride and told her that she made a mistake and the dress was not available in that fabric and we had to pick another style. Another style was chosen and ordered. The dress came in 2 weeks before the wedding. The dress was obviously not ordered in the correct size and no accomodations were made for the growing baby. I received the dress (I am now 8 months pregnant) and the dress did not fit at all. Since I live an hour and a half away from the bridal shop and work full time, I had to take the dress to another seamstress. The seamstress told me all the mistakes that were made in the ordering of the dress (it was ordered too small and I should have had extra length because it was too short). My alterations cost $108, and the dress cost $260. I called the bridal shop and spoke with the owner, Danielle, and explained the mistakes that were made when ordering the dress. I asked her if she would refund my last payment of $103.65 so I could use this money toward the alterations. She literally laughed at me and said "you will never get your money back". She offered no suggestions and was extremely rude. She said that her consultants "never make mistakes" and I should have asked to have the dress ordered a size bigger. I told her that her employees were the "professionals" in wedding attire and should know how to properly order gowns, and I, as a nurse, would not question them on the size they were ordering because they should know how to properly order a maternity gown.

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Bridals by Danielle is a beautiful store with excellent sales people. My sales associate Carleen is great. She truly takes care of her brides. I started by looking for dresses on line and found a gorgeous Amy Michelson gown that was a little bit out of my budget. I found it at Bridals by Danielle, the only place in Pa that carries Amy Michelson. They even worked with me on the price and gave me a present to show there appreciation too. I highly recommend Bridals by Danielle to Brides in the Philadelphia area.

4
★★★★☆

Bridals by Danielle is a beautiful store with excellent sales people. My sales associate Carleen is great. She truly takes care of her brides. I started by looking for dresses on line and found a gorgeous Amy Michelson gown that was a little bit out of my budget. I found it at Bridals by Danielle, the only place in Pa that carries Amy Michelson. They even worked with me on the price and gave me a present to show there appreciation too. I highly recommend Bridals by Danielle to Brides in the Philadelphia area.

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I had no problems with Bridals by Danielle and in fact loved my sales person up until the time when my dress was supposed to come in. They never called me and when I finally called them to figure out where my dress was I actually got the owner on the line. She left me a message the following day saying my dress was in this week!! Well no one called me to tell me this! And her message was extremely snotty asking me to give her another phone number where I will actually answer my phone. They are extremely overpriced. I went during a trunk sale and wished I would have gone to the salon where I got my bridesmaids dresses at because their prices are far more reasonable and their sales people are so much more helpful, and the owner doesn't leave you nasty messages on your cell phone. I will not be getting my alterations at Bridals by Danielle!!!

1
★☆☆☆☆

I had no problems with Bridals by Danielle and in fact loved my sales person up until the time when my dress was supposed to come in. They never called me and when I finally called them to figure out where my dress was I actually got the owner on the line. She left me a message the following day saying my dress was in this week!! Well no one called me to tell me this! And her message was extremely snotty asking me to give her another phone number where I will actually answer my phone. They are extremely overpriced. I went during a trunk sale and wished I would have gone to the salon where I got my bridesmaids dresses at because their prices are far more reasonable and their sales people are so much more helpful, and the owner doesn't leave you nasty messages on your cell phone. I will not be getting my alterations at Bridals by Danielle!!!

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I have to admit i went a little stressed into the store but my consultant was very helpful and I felt very comfortable while trying different dresses on. My mom was with me and I fell in love with a beautiful lace gown by Edgardo. I wanted to change the neckline a little bit and the consultant arranged with the designer to have it done the way I wanted. When I purchased my gown they gave me a little present which was adorable. I have my second fitting next week and I can't wait to see my perfect dress on me. The alterations were only $375, not too bad considering what I have heard from others. I have had a great experience at the store and actually my two friends got their gowns there as well. I have not heard from them anything negative about the store. They also have great selection and they carry lines no one around has.

4
★★★★☆

I have to admit i went a little stressed into the store but my consultant was very helpful and I felt very comfortable while trying different dresses on. My mom was with me and I fell in love with a beautiful lace gown by Edgardo. I wanted to change the neckline a little bit and the consultant arranged with the designer to have it done the way I wanted. When I purchased my gown they gave me a little present which was adorable. I have my second fitting next week and I can't wait to see my perfect dress on me. The alterations were only $375, not too bad considering what I have heard from others. I have had a great experience at the store and actually my two friends got their gowns there as well. I have not heard from them anything negative about the store. They also have great selection and they carry lines no one around has.

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Please do not choose Bridals by Danielle when shopping for your wedding gown, unless you desire an experience completely devoid of courteousness, as the sales consultants are very snotty.
The only reason I bought my gown there was due to the fact that the designer label had been removed - otherwise, I would have bought the gown at Kleinfeld, where I had a wonderful shopping experience. In fact, I purchased my bridesmaid gowns with Kleinfeld, as I had no desire to spend additional money at Danielle's.
Even after purchasing the gown, the treatment remained cold. I live overseas, so I flew to the U.S. for each fitting, and they could not have been less accomodating - the sales consultant I made the purchase with did not attend my subsequent fittings; the veil I had chosen was never ordered, and thus I left with a make-shift veil, for which I received no apology, reimbursement or discount; and when my family accompanied me to my final fitting, there was no warm welcome - the staff did not even acknowledge my parents (who paid for the dress).
They treated my family as if they were invisible - these are sales people! Their job is to be charming and make a sale, upon which they make their living - I can only assume the staff is incredibly overpaid, as they behave as if they do not need your money.
Every bride deserves a positive, unforgettable experience when choosing their wedding gown...for this, please look to another bridal boutique.

1
★☆☆☆☆

Please do not choose Bridals by Danielle when shopping for your wedding gown, unless you desire an experience completely devoid of courteousness, as the sales consultants are very snotty.
The only reason I bought my gown there was due to the fact that the designer label had been removed - otherwise, I would have bought the gown at Kleinfeld, where I had a wonderful shopping experience. In fact, I purchased my bridesmaid gowns with Kleinfeld, as I had no desire to spend additional money at Danielle's.
Even after purchasing the gown, the treatment remained cold. I live overseas, so I flew to the U.S. for each fitting, and they could not have been less accomodating - the sales consultant I made the purchase with did not attend my subsequent fittings; the veil I had chosen was never ordered, and thus I left with a make-shift veil, for which I received no apology, reimbursement or discount; and when my family accompanied me to my final fitting, there was no warm welcome - the staff did not even acknowledge my parents (who paid for the dress).
They treated my family as if they were invisible - these are sales people! Their job is to be charming and make a sale, upon which they make their living - I can only assume the staff is incredibly overpaid, as they behave as if they do not need your money.
Every bride deserves a positive, unforgettable experience when choosing their wedding gown...for this, please look to another bridal boutique.

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The salespeople there are VERY snobby. They scan you as you are walking in and eye your every move. As SOON as I started to try on gowns they were trying to sell me dresses that were more expensive. They also weren't very helpful with trying dresses that aren't at least $1000. Not recommended.

PROS: hours, center city location
CONS: poor customer service.

1
★☆☆☆☆

The salespeople there are VERY snobby. They scan you as you are walking in and eye your every move. As SOON as I started to try on gowns they were trying to sell me dresses that were more expensive. They also weren't very helpful with trying dresses that aren't at least $1000. Not recommended.

PROS: hours, center city location
CONS: poor customer service.

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Bridals by Danielle offers very beautiful gowns for the bride, the bridesmaids, proms, and special occasions. The dresses here are beautiful. The bridesmaids gowns and prom dresses come in a wide variety of colors and designs for every figure. They also carry shoes and accesories for the wedding including veils, ring bearer pillows, and more. The prices are competitive too. I highly recommend this store.

4
★★★★☆

Bridals by Danielle offers very beautiful gowns for the bride, the bridesmaids, proms, and special occasions. The dresses here are beautiful. The bridesmaids gowns and prom dresses come in a wide variety of colors and designs for every figure. They also carry shoes and accesories for the wedding including veils, ring bearer pillows, and more. The prices are competitive too. I highly recommend this store.

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