AAMCO Transmissions & Total Car Care

★★★☆☆
  • 5135 Jonestown Rd

    Harrisburg, PA 17112

    Map & Directions
  • 717-652-6886

Automotive

Automotive
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I own a small moving company in the Dallas/ft worth metroplex. I had my transmission on my dodge ram rebuilt on 7/5/2012 in Euless, Tx. The customer service here was great. The owner followed up on the repair, and answered any questions that i had. On 7/18/2012 my truck left Texas for a private shipment of goods to new york city. On 7/20/2012 my driver had problems with the gear shifter, so with my work under warranty i googled this aamco which was 2 miles from his hotel. I figured they would jump right on an out of town truck, but i was wrong. After i faxed my warranty info to the manager Henry he told me he would be right on it to get my truck towed to his shop. with every second counting, i felt like my problem would be resolved and i wouldnt be days behind loosing money. but i forgot how lazy mechanics can get on a friday, and due to his "high work load" and "the scorching Pennsylvania heat" the tower didn't arrive to help my driver until 6:30pm central time. Once the tower got there he looked under the truck and popped the shifter cable back on with his fingers and my driver was on his way. Thanks for the sense of urgency Mr.Henry, your customer service and "i cant" attitude cost me a lot of $$$$ after i spent 3k on a transmission repair with your company. You deserve less than a 0 score, and a new job at McDonald's.

1
★☆☆☆☆

I own a small moving company in the Dallas/ft worth metroplex. I had my transmission on my dodge ram rebuilt on 7/5/2012 in Euless, Tx. The customer service here was great. The owner followed up on the repair, and answered any questions that i had. On 7/18/2012 my truck left Texas for a private shipment of goods to new york city. On 7/20/2012 my driver had problems with the gear shifter, so with my work under warranty i googled this aamco which was 2 miles from his hotel. I figured they would jump right on an out of town truck, but i was wrong. After i faxed my warranty info to the manager Henry he told me he would be right on it to get my truck towed to his shop. with every second counting, i felt like my problem would be resolved and i wouldnt be days behind loosing money. but i forgot how lazy mechanics can get on a friday, and due to his "high work load" and "the scorching Pennsylvania heat" the tower didn't arrive to help my driver until 6:30pm central time. Once the tower got there he looked under the truck and popped the shifter cable back on with his fingers and my driver was on his way. Thanks for the sense of urgency Mr.Henry, your customer service and "i cant" attitude cost me a lot of $$$$ after i spent 3k on a transmission repair with your company. You deserve less than a 0 score, and a new job at McDonald's.

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I own a small moving company in the Dallas/ft worth metroplex. I had my transmission on my dodge ram rebuilt on 7/5/2012 in Euless, Tx. The customer service here was great. The owner followed up on the repair, and answered any questions

3
★★★★★

I own a small moving company in the Dallas/ft worth metroplex. I had my transmission on my dodge ram rebuilt on 7/5/2012 in Euless, Tx. The customer service here was great. The owner followed up on the repair, and answered any questions

.

I took my Jeep into Aamco because I was having transmission issues. Matt was very professional and explained the entire process. After the problem was fixed, he showed me what caused the problem and discussed what items were replaced. Transmission repair is not cheap, and I feel confident my vehicle was fixed properly so I won't have any future issues. Highly recommend this company.

5
★★★★★

I took my Jeep into Aamco because I was having transmission issues. Matt was very professional and explained the entire process. After the problem was fixed, he showed me what caused the problem and discussed what items were replaced. Transmission repair is not cheap, and I feel confident my vehicle was fixed properly so I won't have any future issues. Highly recommend this company.

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I went in to get my transmission fluid changed. Matt was very courteous on the phone when I inquired about prices and in person. I was also having a problem with my brakes that I mentioned to him in passing. He closely inspected my brakes

3
★★★★★

I went in to get my transmission fluid changed. Matt was very courteous on the phone when I inquired about prices and in person. I was also having a problem with my brakes that I mentioned to him in passing. He closely inspected my brakes

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After deciding not to get the repair done, we told them to not order the part. They assured us that the order was canceled and there was no restocking fee. When we went to pick up the vehicle, they tried to charge an $80 restocking fee because they didn't cancel the order. Then they held our vehicle hostage when we refused to pay for their mistake. DO NOT TRUST THESE CROOKS.

1
★☆☆☆☆

After deciding not to get the repair done, we told them to not order the part. They assured us that the order was canceled and there was no restocking fee. When we went to pick up the vehicle, they tried to charge an $80 restocking fee because they didn't cancel the order. Then they held our vehicle hostage when we refused to pay for their mistake. DO NOT TRUST THESE CROOKS.

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1 out of 1 people found this review helpful.

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I took my car there once and never again. I called ahead for an appointment and they said ok. I showed up on the agreed on time (5 minutes early) and they made me wait 45 minutes before I gave them my information! Then after I told them all I needed was an oil change, they said it would take half a day! Half a day for an oil change? I wanted to leave and they would not give me my keys back until I threatened to call the police. Never again I will go there and I hope you learn from my mistake.

1
★☆☆☆☆

I took my car there once and never again. I called ahead for an appointment and they said ok. I showed up on the agreed on time (5 minutes early) and they made me wait 45 minutes before I gave them my information! Then after I told them all I needed was an oil change, they said it would take half a day! Half a day for an oil change? I wanted to leave and they would not give me my keys back until I threatened to call the police. Never again I will go there and I hope you learn from my mistake.

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