Hibberts Engraving

★★★☆☆
  • 142 S Easton Rd

    Glenside, PA 19038

    Map & Directions
  • 215-887-8982

About Hibberts Engraving

Details
Hours
Mon-Thurs 9-5:30 Fri 9-6 Sat 9-4 June July and Aug Saturday's 9-1

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We offer Plaques, Trophies, Engraving, Signs, Fax Service, UPS Shipping Counter, Passport Photos, Rubber Stamps, Legal forms, Laser Engraving, Name Badges, Music, Copy Center, Video Transfers

2
★★★★★

We offer Plaques, Trophies, Engraving, Signs, Fax Service, UPS Shipping Counter, Passport Photos, Rubber Stamps, Legal forms, Laser Engraving, Name Badges, Music, Copy Center, Video Transfers

Pros: Prompt Service

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I went to Hibberts to have 2 rubber stamps made. I was told that they would be done in 4 days and that they would call when they were ready. After 2 weeks of not hearing from them, I went in and was told they were not ready because "they had been rejected" but they would have them by to next day. On my second trip to pick them up, both stamps had errors (one had a typo and the other was missing a word). Not only was there no apology but Bob insisted that I had ordered them that way. Regardless, he said he would have them ready the next day. On my 3rd and final trip to pick up the stamps, Bob stayed in the back and sent Ted to deliver the message that he had never promised to have them fixed in a day, despite the fact that Ted had clearly heard the same thing I did. After 3 weeks and 4 trips into Hibberts, I am still without my stamps and will be taking my business elsewhere.

1
★☆☆☆☆

I went to Hibberts to have 2 rubber stamps made. I was told that they would be done in 4 days and that they would call when they were ready. After 2 weeks of not hearing from them, I went in and was told they were not ready because "they had been rejected" but they would have them by to next day. On my second trip to pick them up, both stamps had errors (one had a typo and the other was missing a word). Not only was there no apology but Bob insisted that I had ordered them that way. Regardless, he said he would have them ready the next day. On my 3rd and final trip to pick up the stamps, Bob stayed in the back and sent Ted to deliver the message that he had never promised to have them fixed in a day, despite the fact that Ted had clearly heard the same thing I did. After 3 weeks and 4 trips into Hibberts, I am still without my stamps and will be taking my business elsewhere.

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.

Hibbert's moved stores a few years back and majorly down-sized. But their service is great. I needed a tape transferred to a DVD last minute on December 23, 2008. They had it back to me back to me by 10am the next morning - on Christmas eve!

4
★★★★☆

Hibbert's moved stores a few years back and majorly down-sized. But their service is great. I needed a tape transferred to a DVD last minute on December 23, 2008. They had it back to me back to me by 10am the next morning - on Christmas eve!

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1 out of 1 people found this review helpful.

Business Response:

To Marie H. We appreciate your taking the time to write a review, We do try to go out of our way to help, We understand customers needs and try to go the extra mile to be helpful. Thank you for your kind words. Bill Hibbert
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Hibbert's used to be great for all things office and stationary, especially before the time of Office Depot, but it has gotten kind of sad in there. It is just a portion of the size it used to be, and now smells of smoke. As a kid, I used to love going in there for markers. Now, it is a place of last resort.

2
★★☆☆☆

Hibbert's used to be great for all things office and stationary, especially before the time of Office Depot, but it has gotten kind of sad in there. It is just a portion of the size it used to be, and now smells of smoke. As a kid, I used to love going in there for markers. Now, it is a place of last resort.

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Business Response:

Emily B. Emily we have down sized due to the super stores took a big amount of our business away. We have been down sizing our office supply end of our business. Sorry that it shows. We have been trying to focus more on Engraving, Signs, Video transfers and music and DVD's We are a family business 3rd generation, We believe in good customer service and helping with community events, The Smell of smoke is two things. One is myself, back in June of 2008 my 24 year old daughter suffered a major stroke, it stressed me to no end and yes after never smoking in the store I began to sneak smokes, so I do apologize to you for your unpleasant visit, It was your comment that made me realize I was wrong. I am sorry sadly I am trying to quit again the past year was pretty hard and stressful. One other cause of the smoke could be our laser engraving machine does cut wood so that could also have been what you smelled but I am guessing your implying cigarette smoke. for which I am sorry that will not happen again
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They seem to have all the office solutions I ever needed. From Signage to Photography. They are a mini Staples with a maxi personallity. Both Bill and Bob seem to handle everything I

5
★★★★★

They seem to have all the office solutions I ever needed. From Signage to Photography. They are a mini Staples with a maxi personallity. Both Bill and Bob seem to handle everything I

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