Wok China

★★★☆☆
  • 1202 5th Ave

    Pittsburgh, PA 15219

    Map & Directions
  • 412-281-0885

About Wok China

Categories
Hours
Sun 12pm-10pm, Mon-Sat 11am-10pm

Food

Food
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3.0 2
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i've been going to this place for almost 5 years now! the food is great and the people working there are very friendly! I've never had any problems. it's one of the best chinese restaurants in downtown pittsburgh.

2
★★★★★

i've been going to this place for almost 5 years now! the food is great and the people working there are very friendly! I've never had any problems. it's one of the best chinese restaurants in downtown pittsburgh.

Pros: GREAT FOOD AND FRIENDLY OWNERS!!!

.

So my coworkers and I have ordered from this place a few times. The last time they mixed up one of my coworkers orders with someone elses. They told him they wanted the order they gave him BACK. He said he already started eating it, and they said they still wanted it back. He gave it back to them and we hoped they did not give it to the other person who actually ordered it. We should have learned our lesson after that experience, but we did not...

A few weeks later several of us ordered again. When my food came there was a MAGGOT in it. That's right, a MAGGOT! I told my coworkers and nobody wanted to eat their food after that. We immediately called and told them about the situation and instead of offering a REFUND and APOLOGIES, they argued with us and told us they would not refund us but simply give us 10% off of our next order. They never apologized and would not give us a full refund or any other compensation except for saying that next time we call we will get 10%. COMPLETELY RIDICULOUS! I am calling the health department. Hopefully I didn't eat anything harmful before my discovery.

0
★☆☆☆☆

So my coworkers and I have ordered from this place a few times. The last time they mixed up one of my coworkers orders with someone elses. They told him they wanted the order they gave him BACK. He said he already started eating it, and they said they still wanted it back. He gave it back to them and we hoped they did not give it to the other person who actually ordered it. We should have learned our lesson after that experience, but we did not...

A few weeks later several of us ordered again. When my food came there was a MAGGOT in it. That's right, a MAGGOT! I told my coworkers and nobody wanted to eat their food after that. We immediately called and told them about the situation and instead of offering a REFUND and APOLOGIES, they argued with us and told us they would not refund us but simply give us 10% off of our next order. They never apologized and would not give us a full refund or any other compensation except for saying that next time we call we will get 10%. COMPLETELY RIDICULOUS! I am calling the health department. Hopefully I didn't eat anything harmful before my discovery.

Cons: Poor Service and Maggots in Food

 

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