Lehigh Valley Jewelery Exchange

★★☆☆☆
We Won't Be Undersold!!
  • 3926 Nazareth Pike Bethlehem Square Shpg. Ctr.

    Bethlehem, PA 18020

    Cross street: Bethlehem Square Plaza between WalMart and Giant

    Map & Directions
  • 610-867-4000

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I was a regular customer when this was K & D jewelers & never had a problem for the last 20 years (before they changed hands). Last Nov., I took my engagement ring to have it sized & sautered & George handled my business. He did NOT check to see if my phone # was up to date & I never got a call. I wondered but let it go as I had no money to pay. When I did call, he did NOT apologize but said to come get it. When I did, it did NOT fit! It was 1/4" too small! 1 trip wasted & $10 in gas. In 2 weeks he called & I put $10 in my car & NOTHING HAD BEEN DONE! And, NO APOLOGY! He "promised" to have it ready in a week. I went & started to ask if he might consider taking some off for MY inconvenience & he freaked out & started YELLING at me! He could have just professionally, nicely said "We are not able to do that. I AM SORRY YOU WERE INCONVENIENCED" Then, as I had the ring on, making sure it fit, he grabbed my keys which were on the counter along with my purse. I said, "You have no right taking my property." & he screamed "I'm just keeping your keys until you pay for or return my property." I told him that Deb would never have acted like this & he said "Deb said to get you & your ring out of here & not to ever come back." As I was shakily leaving, leaning heavily on my walker, he yelled, "Don't come back!" I have never been treated so badly in my 44 years of life!

1
★☆☆☆☆

I was a regular customer when this was K & D jewelers & never had a problem for the last 20 years (before they changed hands). Last Nov., I took my engagement ring to have it sized & sautered & George handled my business. He did NOT check to see if my phone # was up to date & I never got a call. I wondered but let it go as I had no money to pay. When I did call, he did NOT apologize but said to come get it. When I did, it did NOT fit! It was 1/4" too small! 1 trip wasted & $10 in gas. In 2 weeks he called & I put $10 in my car & NOTHING HAD BEEN DONE! And, NO APOLOGY! He "promised" to have it ready in a week. I went & started to ask if he might consider taking some off for MY inconvenience & he freaked out & started YELLING at me! He could have just professionally, nicely said "We are not able to do that. I AM SORRY YOU WERE INCONVENIENCED" Then, as I had the ring on, making sure it fit, he grabbed my keys which were on the counter along with my purse. I said, "You have no right taking my property." & he screamed "I'm just keeping your keys until you pay for or return my property." I told him that Deb would never have acted like this & he said "Deb said to get you & your ring out of here & not to ever come back." As I was shakily leaving, leaning heavily on my walker, he yelled, "Don't come back!" I have never been treated so badly in my 44 years of life!

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.

I was a regular customer when this was K & D jewelers & never had a problem for the last 20 years (before they changed hands). Last Nov., I took my engagement ring to have it sized & sautered & George handled my business. He did NOT check

3
★★★★★

I was a regular customer when this was K & D jewelers & never had a problem for the last 20 years (before they changed hands). Last Nov., I took my engagement ring to have it sized & sautered & George handled my business. He did NOT check

.

I went there 4 days before Christmas 2011. I needed a link added to my wife's bracelet. They told me they could do it and that it would take a day to repair. They also said that it would be about 10-15 dollars. I stressed that I needed it before Christmas, and they said it would be ready and they would call me when it was. I called on Christmas eve to get it, and they said that they had to send it somewhere. They also told me all repairs take 7 days. they were unapologetic and basically hung up on me. I Called on day 8 (after i dropped it off) and they said it was ready. I went to pick it up and they charged me 22.00 dollars and were again un apologetic. This place is no good and I will never go there again.

1
★☆☆☆☆

I went there 4 days before Christmas 2011. I needed a link added to my wife's bracelet. They told me they could do it and that it would take a day to repair. They also said that it would be about 10-15 dollars. I stressed that I needed it before Christmas, and they said it would be ready and they would call me when it was. I called on Christmas eve to get it, and they said that they had to send it somewhere. They also told me all repairs take 7 days. they were unapologetic and basically hung up on me. I Called on day 8 (after i dropped it off) and they said it was ready. I went to pick it up and they charged me 22.00 dollars and were again un apologetic. This place is no good and I will never go there again.

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It smells like cigars in this rinky dink little hole-in-the-wall jewelry store. They charge over $8.00 for a watch battery! Are they serious?! They must be hard up for money and sinking fast. I am in that area all the time and I never see anyone in that store. If I knew of another place to get a watch battery, I would have gone there instead. Next time, I will find another place before I let them rip me off again!

1
★☆☆☆☆

It smells like cigars in this rinky dink little hole-in-the-wall jewelry store. They charge over $8.00 for a watch battery! Are they serious?! They must be hard up for money and sinking fast. I am in that area all the time and I never see anyone in that store. If I knew of another place to get a watch battery, I would have gone there instead. Next time, I will find another place before I let them rip me off again!

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I went to sell some gold to this store and he offered me $220 dollars and i said to him forget it he said he might be able to give me $250 he would have to check the price of gold I told him I was gonna go to get more prices. I went to westgate jewelers with the same jewelry and they offerd me $600 dollars more for the same jewelry. Do not go to lehigh valley jewelry exchange if you are planning to sell gold you can go somewher else and get paid three times the amount.

1
★☆☆☆☆

I went to sell some gold to this store and he offered me $220 dollars and i said to him forget it he said he might be able to give me $250 he would have to check the price of gold I told him I was gonna go to get more prices. I went to westgate jewelers with the same jewelry and they offerd me $600 dollars more for the same jewelry. Do not go to lehigh valley jewelry exchange if you are planning to sell gold you can go somewher else and get paid three times the amount.

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1 out of 1 people found this review helpful.

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I purchased a $556.00 bracelet at the LV jewelery exchange it broke, I only had it for a week. I took it back they made my sign a paper that said if it break again I would have to fix it. Of course it broke again. I called the store told one of the owner about the weak bracelet she said I could get a store credit then when I called back the other owner refuse to honor what the said , that when the robbery started for my hard earned money. They scraped the braclet and said there is nothing they can do for me but give $60.00. I felt like I was robbed I hope this store goes out of business and never open again. I felt robbed me of my hard earned money . I wouldn't recommend my worse enemy to purchase from this store it a shame for them to be in business.

1
★☆☆☆☆

I purchased a $556.00 bracelet at the LV jewelery exchange it broke, I only had it for a week. I took it back they made my sign a paper that said if it break again I would have to fix it. Of course it broke again. I called the store told one of the owner about the weak bracelet she said I could get a store credit then when I called back the other owner refuse to honor what the said , that when the robbery started for my hard earned money. They scraped the braclet and said there is nothing they can do for me but give $60.00. I felt like I was robbed I hope this store goes out of business and never open again. I felt robbed me of my hard earned money . I wouldn't recommend my worse enemy to purchase from this store it a shame for them to be in business.

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1 out of 1 people found this review helpful.

 

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