The Sterling Apartment Homes

★★☆☆☆
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  • 1815 John F Kennedy Blvd

    Philadelphia, PA 19103

    Map & Directions
  • 267-773-6372

About The Sterling Apartment Homes

Hours
Sun 10am-5pm, Mon-Thu 10am-7pm, Fri-Sat 10am-6pm
2.0 6
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.

Terrible place to live. Management is incompetent. Loud noise from gym. Way too many fire alarms and water outages to be reasonable. Worst thing - you get fined for random things without any recourse! Stay away!

3
★★★★★

Terrible place to live. Management is incompetent. Loud noise from gym. Way too many fire alarms and water outages to be reasonable. Worst thing - you get fined for random things without any recourse! Stay away!

.

Despite the amazing location and great security, management has an excellent ability to throw all that out the door due to their lack of organization and disrespect towards its tenants. Their priority is money and the concept of ignoring issues/complaints until they realize you are willing to make the biggest scene. Don't bother calling because voicemails & messages mean nothing to them. Don't bother waiting for them to ""pass your information to corporate"" because when you call they main office, they never even have the slightest idea of what you're talking about. You will always have something wrong with your place (maintenance, plumbing, noise, etc) and will always have to wait forever to get it fixed. Save yourself the stress.

0
★☆☆☆☆

Despite the amazing location and great security, management has an excellent ability to throw all that out the door due to their lack of organization and disrespect towards its tenants. Their priority is money and the concept of ignoring issues/complaints until they realize you are willing to make the biggest scene. Don't bother calling because voicemails & messages mean nothing to them. Don't bother waiting for them to ""pass your information to corporate"" because when you call they main office, they never even have the slightest idea of what you're talking about. You will always have something wrong with your place (maintenance, plumbing, noise, etc) and will always have to wait forever to get it fixed. Save yourself the stress.

.

Location is astounding, front desk is a charm & security is to die for in the city. But management's lack of respect to its tenants, priority in collecting money, and ignorance of returning voicemails and messages to resolve an issue/complaint says it all. Plumbing, maintenance, rent, utilities, will always be an issue that will force you to walk into their pretty office in the lobby (with always a new staff) and make you confront the always grumpy and disrespectful management. Save yourself the trouble.

1
★☆☆☆☆

Location is astounding, front desk is a charm & security is to die for in the city. But management's lack of respect to its tenants, priority in collecting money, and ignorance of returning voicemails and messages to resolve an issue/complaint says it all. Plumbing, maintenance, rent, utilities, will always be an issue that will force you to walk into their pretty office in the lobby (with always a new staff) and make you confront the always grumpy and disrespectful management. Save yourself the trouble.

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.

The entrance looks nice and the units are clean and have a lot of light. And that's it with the positives. They changed windows like a year ago, in order to sound-proof each unit. Didn't work. Still very noisy... and since they did an awful job with the finishings, my unit is now almost conected with the unit next door, through cracks in the wall they had to break in order to accomodate the new ""improved"" windows.\r\nEverything leaks and repairmen are not very efficient. They do a good job with small things but anything major and they won't deal with it... or they will take weeks and weeks to fix the problem.\r\nSTAY AWAY!!!

1
★★☆☆☆

The entrance looks nice and the units are clean and have a lot of light. And that's it with the positives. They changed windows like a year ago, in order to sound-proof each unit. Didn't work. Still very noisy... and since they did an awful job with the finishings, my unit is now almost conected with the unit next door, through cracks in the wall they had to break in order to accomodate the new ""improved"" windows.\r\nEverything leaks and repairmen are not very efficient. They do a good job with small things but anything major and they won't deal with it... or they will take weeks and weeks to fix the problem.\r\nSTAY AWAY!!!

Pros: clean units

Cons: management

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Watch out folks! Bunch of idiots running this place. I am pretty sure they are cooking books, I was a resident for 7 years, my inital experience was good. As the years passed by the quaility went way down.\r\nThey screwed up my utility billing, and when called to talk them, instead of verifying it for me over the phone they wanted me to bring in all the checks and documetns for validation and then they would re-imburse. \r\nWatch out for Marie - she is an older lady but the meanest person I have ever met. \r\nI can't beleive they haven't canned her. Some of the tenants are now complianing about aRAT problem in the building, even though I personally didn't have that issue.

0
★☆☆☆☆

Watch out folks! Bunch of idiots running this place. I am pretty sure they are cooking books, I was a resident for 7 years, my inital experience was good. As the years passed by the quaility went way down.\r\nThey screwed up my utility billing, and when called to talk them, instead of verifying it for me over the phone they wanted me to bring in all the checks and documetns for validation and then they would re-imburse. \r\nWatch out for Marie - she is an older lady but the meanest person I have ever met. \r\nI can't beleive they haven't canned her. Some of the tenants are now complianing about aRAT problem in the building, even though I personally didn't have that issue.

.

They lost my mail, three times a month the alarm goes off (usually in the night very late), the management does help you to solve the problems... I would only recommend this building to my worst enemy.

0
★☆☆☆☆

They lost my mail, three times a month the alarm goes off (usually in the night very late), the management does help you to solve the problems... I would only recommend this building to my worst enemy.

 

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