Chesmont Disposal

★★☆☆☆
  • 2040 Lucon Rd 2040 Lucon Rd

    Schwenksville, PA 19473

    Map & Directions
  • 610-584-5450

2.0769 26
Hi! Sign in to let us know how Chesmont Disposal was?
Write a Review
.

Sorry, it's 2012 and they haven't gotten any better. I left them a couple of years ago to get a cheaper price elsewhere (G+C $20/mth) but my neighbors still use them. They come so freaking early (4AM) that they not only wake everyone up, but people miss getting their recycling out. I have complained several times about the early hour when I was a customer and just recently, they still come early. I have also witnessed them just leaving trash behind two separate neighbors homes. Taking the bags (or trash in the can) but leaving the large item that you are allowed to leave out! One large item a week right? It just sits there all week, until they come back the next week and decide to take the large item, but not the other trash!!! I cannot believe my neighbors still put up with this sh*t!

They are notorious for picking up at all hours of the night too. I have friends in different townships and one says her trucks come at 3AM!!! Puh-lease!!! Noise ordinances start at 6AM!

1
★☆☆☆☆

Sorry, it's 2012 and they haven't gotten any better. I left them a couple of years ago to get a cheaper price elsewhere (G+C $20/mth) but my neighbors still use them. They come so freaking early (4AM) that they not only wake everyone up, but people miss getting their recycling out. I have complained several times about the early hour when I was a customer and just recently, they still come early. I have also witnessed them just leaving trash behind two separate neighbors homes. Taking the bags (or trash in the can) but leaving the large item that you are allowed to leave out! One large item a week right? It just sits there all week, until they come back the next week and decide to take the large item, but not the other trash!!! I cannot believe my neighbors still put up with this sh*t!

They are notorious for picking up at all hours of the night too. I have friends in different townships and one says her trucks come at 3AM!!! Puh-lease!!! Noise ordinances start at 6AM!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

About a year ago they took my regular can that I had for a few years, and by them throwing it around, I guess I needed a new one. No big deal. About 6 months ago, I went and purchased a galvanized can - brand new - put it out once and they took it. After NUMEROUS calls by me and the President of my Homeowners Association, still NO RESPONSE! I highly recommend everyone looking elsewhere - I am pretty certain my HOA will be doing the same once this contract is up.

1
★☆☆☆☆

About a year ago they took my regular can that I had for a few years, and by them throwing it around, I guess I needed a new one. No big deal. About 6 months ago, I went and purchased a galvanized can - brand new - put it out once and they took it. After NUMEROUS calls by me and the President of my Homeowners Association, still NO RESPONSE! I highly recommend everyone looking elsewhere - I am pretty certain my HOA will be doing the same once this contract is up.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This morning I saw the truck coming and watched while the guy emptying the container stopped and peed at the end of my driveway - broad daylight, just stopped and peed. I'm calling later this morning and canceling. Three weeks ago I left the two drivers a holiday tip and this morning they pee on my driveway and probably the container. I'm beyond disgusted

1
★☆☆☆☆

This morning I saw the truck coming and watched while the guy emptying the container stopped and peed at the end of my driveway - broad daylight, just stopped and peed. I'm calling later this morning and canceling. Three weeks ago I left the two drivers a holiday tip and this morning they pee on my driveway and probably the container. I'm beyond disgusted

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Well Larry H... It's 2011 and if there's been an improvement in quality of service, that's really scary. I'd hate to have had to deal with your company in 2007. This is the worst service company I've ever dealt with. We've had missed service multiple times and when we can even get through on the phone, we either get an attitude (by ANGIE) or blatant lies. We've been thoroughly disappointed with our service and as soon as we can get anyone to answer the phone...we'll switch and contact the Better Business Bureau. I'm sure we are not the first. Is there anyone running this company???

1
★☆☆☆☆

Well Larry H... It's 2011 and if there's been an improvement in quality of service, that's really scary. I'd hate to have had to deal with your company in 2007. This is the worst service company I've ever dealt with. We've had missed service multiple times and when we can even get through on the phone, we either get an attitude (by ANGIE) or blatant lies. We've been thoroughly disappointed with our service and as soon as we can get anyone to answer the phone...we'll switch and contact the Better Business Bureau. I'm sure we are not the first. Is there anyone running this company???

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Overall, the service has been mediocre. Several times I have had to call to ask them to come back and pick up either trash or recycling or both (my neighbors had been picked up) and everything was at the curb the evening before.

Depending upon who answers the phone, the day of the week, and the reps mood tends to determine how issues are resolved.

I have switched to G & C - their pricing is lower, services reps are fantastic, and no issues (or fuel surcharges).

2
★★☆☆☆

Overall, the service has been mediocre. Several times I have had to call to ask them to come back and pick up either trash or recycling or both (my neighbors had been picked up) and everything was at the curb the evening before.

Depending upon who answers the phone, the day of the week, and the reps mood tends to determine how issues are resolved.

I have switched to G & C - their pricing is lower, services reps are fantastic, and no issues (or fuel surcharges).

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I too have been hugely disappointed with the service from ChesMont Disposal. They are sloppy and they usually only pick up half of the recyclable material. Today I was watching as the driver dumped my recyclable bin, then looked at and ignored my broken-down, bundled cardboard. I went outside and confronted him and he gave me such an exaggerated attitude, I could not believe it! He told me he didn't have room for the cardboard so the next truck would take it. I said, "the next recycling truck?" He said, "no, the trash truck." What is the point of taking the time to break down and bound the cardboard for the TRASH truck to take it?!?! To make it worse, I called ANGIE, who seems to have a bad reputation after reading previous reviews, and she gave me just as much attitude about it. I asked to speak to Angie's manager, and she said she was the manager. I said, "So you don't report to anybody? Do you own Ches-Mont?" She told me I could call back to speak to one of her Customer Service Reps, but they wouldn't do anything for me.

I AM APPALLED. What a disgusting service.....

1
★☆☆☆☆

I too have been hugely disappointed with the service from ChesMont Disposal. They are sloppy and they usually only pick up half of the recyclable material. Today I was watching as the driver dumped my recyclable bin, then looked at and ignored my broken-down, bundled cardboard. I went outside and confronted him and he gave me such an exaggerated attitude, I could not believe it! He told me he didn't have room for the cardboard so the next truck would take it. I said, "the next recycling truck?" He said, "no, the trash truck." What is the point of taking the time to break down and bound the cardboard for the TRASH truck to take it?!?! To make it worse, I called ANGIE, who seems to have a bad reputation after reading previous reviews, and she gave me just as much attitude about it. I asked to speak to Angie's manager, and she said she was the manager. I said, "So you don't report to anybody? Do you own Ches-Mont?" She told me I could call back to speak to one of her Customer Service Reps, but they wouldn't do anything for me.

I AM APPALLED. What a disgusting service.....

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Had a scheduled pick up/dump for two dumpsters. They dumped the first one but never bothered dumping the second one. Now I have waste building up in my facility. I tryed to call the toll free number but get a recording stating the number has been disconnected. I call the regular number and can't get past the general voicemail box. The phone system will not allow you to transfer to any live person or even their voicemail, just the general voicemail box no matter what extension you press. Left several messages and emails with no response..............what a way to run a company!!

2
★★☆☆☆

Had a scheduled pick up/dump for two dumpsters. They dumped the first one but never bothered dumping the second one. Now I have waste building up in my facility. I tryed to call the toll free number but get a recording stating the number has been disconnected. I call the regular number and can't get past the general voicemail box. The phone system will not allow you to transfer to any live person or even their voicemail, just the general voicemail box no matter what extension you press. Left several messages and emails with no response..............what a way to run a company!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called & asked for a new toter because mine has become smelly & maggoty. I was told - rudely- that they will not replace it for that because I'm the one who made it dirty! Angie suggested that I clean it myself! Use a gallon of bleach-fill with water. Then what? How do I safely dispose of that amount of bleachy nasty water? Into the groundwater??? Not very environmentally friendly!

1
★☆☆☆☆

I called & asked for a new toter because mine has become smelly & maggoty. I was told - rudely- that they will not replace it for that because I'm the one who made it dirty! Angie suggested that I clean it myself! Use a gallon of bleach-fill with water. Then what? How do I safely dispose of that amount of bleachy nasty water? Into the groundwater??? Not very environmentally friendly!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I work for Ches-Mont Disposal and I was shocked and dismayed to see some of the comments below. If you do read through these comments you will see that all of the negative comments are from the year 2007. We did have some service problems then but they have all be rectified. We (CHES-MONT DISPOSAL) has been awarded the "2009 Reader's Choice Award" from the North Penn Reporter as the BEST Trash Hauler in the area. Our Pricing is still the best and our service is the best as well. Thanks, Larry H.

5
★★★★★

I work for Ches-Mont Disposal and I was shocked and dismayed to see some of the comments below. If you do read through these comments you will see that all of the negative comments are from the year 2007. We did have some service problems then but they have all be rectified. We (CHES-MONT DISPOSAL) has been awarded the "2009 Reader's Choice Award" from the North Penn Reporter as the BEST Trash Hauler in the area. Our Pricing is still the best and our service is the best as well. Thanks, Larry H.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 3 people found this review helpful.

.

ChestMonts a local company and I haven't had any trouble with them. I used to have a big nation-wide company and when I called them I got some "call-center" that wasn't even in Pennsylvania.

These guys are local and when I call with a question, they're friendly and helpful, not like the other place which sounded like the person answering the phone was reading from a script.

Also, my driver, Mike, is quick and efficient and has answered some questions I had when I had to get rid of a sofa.

4
★★★★☆

ChestMonts a local company and I haven't had any trouble with them. I used to have a big nation-wide company and when I called them I got some "call-center" that wasn't even in Pennsylvania.

These guys are local and when I call with a question, they're friendly and helpful, not like the other place which sounded like the person answering the phone was reading from a script.

Also, my driver, Mike, is quick and efficient and has answered some questions I had when I had to get rid of a sofa.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I ordered residential service two weeks ago and have yet to receive the trash container & recycle bin. I was told I'd have it them the week after I ordered service but I have still not gotten them, despite 4 phone calls to the company (BTW - the company has its local office in Skippack, PA - which is the town right next to ours).

Make sure you don't pay the invoice until you get what you've been promised!!!

1
★☆☆☆☆

I ordered residential service two weeks ago and have yet to receive the trash container & recycle bin. I was told I'd have it them the week after I ordered service but I have still not gotten them, despite 4 phone calls to the company (BTW - the company has its local office in Skippack, PA - which is the town right next to ours).

Make sure you don't pay the invoice until you get what you've been promised!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been dealing with Ches Mont since they began hauling in Exeter Township and never experienced any problems. There web page is informative, so if I have a concern or question the site provides me an answer. Price is great and I would recommend this company to any area they serve.

S Milke

5
★★★★★

I've been dealing with Ches Mont since they began hauling in Exeter Township and never experienced any problems. There web page is informative, so if I have a concern or question the site provides me an answer. Price is great and I would recommend this company to any area they serve.

S Milke

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I have done business with Ches-Mont for at least six years and have never had a problem. They've always been professional and courteous. Have dealt with supervisor Tom B. and Pat K. and have always been treated with respect. Thanks Ches-Mont and keep up the good work.

4
★★★★☆

I have done business with Ches-Mont for at least six years and have never had a problem. They've always been professional and courteous. Have dealt with supervisor Tom B. and Pat K. and have always been treated with respect. Thanks Ches-Mont and keep up the good work.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Sure, their prices are low but you get what you pay for. There are many times the trash isn't picked up, and calling the main office does nothing. I cancelled their service and they kept sending me bills for service I never received. Once I threatened to call the Atty General's office, they stopped.

1
★☆☆☆☆

Sure, their prices are low but you get what you pay for. There are many times the trash isn't picked up, and calling the main office does nothing. I cancelled their service and they kept sending me bills for service I never received. Once I threatened to call the Atty General's office, they stopped.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Ches-Mont is less efficient than the other companies doing business in my neighborhood, but they are also $30 per quarter cheaper. The problems are mostly with equipment. That could be bad management, a lack of cash, or a lack of reinvestment in maintenance and repairs. Even the crews have appeared frustrated when I talk to them.On the other hand, they are the only trash pickup that offers such a broad range of recycled materials. I have cut my trash in half and doubled my recycling. That makes me feel better and I get rewarded with coupons for doing it!

5
★★★★★

Ches-Mont is less efficient than the other companies doing business in my neighborhood, but they are also $30 per quarter cheaper. The problems are mostly with equipment. That could be bad management, a lack of cash, or a lack of reinvestment in maintenance and repairs. Even the crews have appeared frustrated when I talk to them.On the other hand, they are the only trash pickup that offers such a broad range of recycled materials. I have cut my trash in half and doubled my recycling. That makes me feel better and I get rewarded with coupons for doing it!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

CMD recycle trucks are either flawed, defective, or in need of repair; BUT they won't do anything about it. The issue is the CMD Recycle truck leaves piles of chards of glass in their wake. This has been going on ever since the large (throw everything in together) Bins have been in place, about 2 years now. I finally got tired of picking up after them, and complained, but they just provide lip service. The township has issued citations at my request when they have been caught in the act, but the drivers state it is cheaper to pay the fine than to fix the truck. I have hired a different trash hauler, but the problem continues until all of my neighbors switch haulers. Don??t hire CMD as they do not care about anyone but themselves.

1
★☆☆☆☆

CMD recycle trucks are either flawed, defective, or in need of repair; BUT they won't do anything about it. The issue is the CMD Recycle truck leaves piles of chards of glass in their wake. This has been going on ever since the large (throw everything in together) Bins have been in place, about 2 years now. I finally got tired of picking up after them, and complained, but they just provide lip service. The township has issued citations at my request when they have been caught in the act, but the drivers state it is cheaper to pay the fine than to fix the truck. I have hired a different trash hauler, but the problem continues until all of my neighbors switch haulers. Don??t hire CMD as they do not care about anyone but themselves.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have had ChesMont Disposal for several years now and within the last couple of months have been troubled by lack of service. For the last 7 WEEKS!!! our trash has not been picked up on schedule. We have called the day of pick-up (as a reminder not to forget us), the DAYS after, and always a different excuse- new driver, driver running 5 hours behind (WHAT?-and he's still working there?),us not having the "beacon" of their trash can, sometimes the simple-"it was missed"-well, no kidding. We have even threatened to make the Better Business Bureau aware of their practices. Did we get a pick-up after that? Nope.

1
★☆☆☆☆

We have had ChesMont Disposal for several years now and within the last couple of months have been troubled by lack of service. For the last 7 WEEKS!!! our trash has not been picked up on schedule. We have called the day of pick-up (as a reminder not to forget us), the DAYS after, and always a different excuse- new driver, driver running 5 hours behind (WHAT?-and he's still working there?),us not having the "beacon" of their trash can, sometimes the simple-"it was missed"-well, no kidding. We have even threatened to make the Better Business Bureau aware of their practices. Did we get a pick-up after that? Nope.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

What a rude, ignorant Residential Supervisor named Tom. He should be fired along with his drivers....Had service for two weeks in 2006 and had to call for them to pick up trash. Was told that we were pigs because we didn't buy 20.00 worth of plastic liners to line his trash cans with. That's funny...I thought that was what a trash can was for....trash. We wash our cans out every week and I refuse to pay for plastic liners(and these people say they're concerned about recycling) and trash service. He was ignorant and nasty....

1
★☆☆☆☆

What a rude, ignorant Residential Supervisor named Tom. He should be fired along with his drivers....Had service for two weeks in 2006 and had to call for them to pick up trash. Was told that we were pigs because we didn't buy 20.00 worth of plastic liners to line his trash cans with. That's funny...I thought that was what a trash can was for....trash. We wash our cans out every week and I refuse to pay for plastic liners(and these people say they're concerned about recycling) and trash service. He was ignorant and nasty....

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have had them now for four weeks, having selected them based on Price. They have been late picking up my trash every week by at least two days, and once by four days. Every time...same excuse..."driver is running a little behind." Then, for heaven's sake, fire him and hire someone else or get some more help!!

1
★☆☆☆☆

I have had them now for four weeks, having selected them based on Price. They have been late picking up my trash every week by at least two days, and once by four days. Every time...same excuse..."driver is running a little behind." Then, for heaven's sake, fire him and hire someone else or get some more help!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is the worst, most unreliable service I have ever used. We live in Doylestown and accepted there offer to use the service based on price.

Can't begin to tell you how many times we have had to call them to ask them to pick up the trash on the appointed day. The answer is leave it out and it will be picked up the next day. Seldom does that occur and we have gone weeks without a pick up. Then they sent a notice that trash will be picked up on Thursday and recycles on Tuesday. Now that is really convenient. We are cancelling - gave them every chance.

DO NOT SIGN UP WITH THEM

1
★☆☆☆☆

This is the worst, most unreliable service I have ever used. We live in Doylestown and accepted there offer to use the service based on price.

Can't begin to tell you how many times we have had to call them to ask them to pick up the trash on the appointed day. The answer is leave it out and it will be picked up the next day. Seldom does that occur and we have gone weeks without a pick up. Then they sent a notice that trash will be picked up on Thursday and recycles on Tuesday. Now that is really convenient. We are cancelling - gave them every chance.

DO NOT SIGN UP WITH THEM

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We signed up with Chesmont for residential trash pickup in May 2006 and were promised a new trash can upon signing up, since the can was broken and missing its wheels. I have called the customer service department once a week for the past 6 months asking when the new can will be delivered. The answer I always receive is "this Friday," but we still have not received the new can. It is now December 2006, 6 months since our sign up and we finally got our new trash can, but they did not take the old one. In addition, my quarterly bill was double billed incorrectly as they have recently gone to a new computer system. Be wary until they get their problems fixed.

2
★★☆☆☆

We signed up with Chesmont for residential trash pickup in May 2006 and were promised a new trash can upon signing up, since the can was broken and missing its wheels. I have called the customer service department once a week for the past 6 months asking when the new can will be delivered. The answer I always receive is "this Friday," but we still have not received the new can. It is now December 2006, 6 months since our sign up and we finally got our new trash can, but they did not take the old one. In addition, my quarterly bill was double billed incorrectly as they have recently gone to a new computer system. Be wary until they get their problems fixed.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I only had this company for 4 months. In that time. I lost 2 new trash cans to the rough handling techniques. I was approached by the Police and neighbors for the trash that was left behind. I complained several times to no avail.

PROS: Non
CONS:

1
★☆☆☆☆

I only had this company for 4 months. In that time. I lost 2 new trash cans to the rough handling techniques. I was approached by the Police and neighbors for the trash that was left behind. I complained several times to no avail.

PROS: Non
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We signed up with this company in the beginning of June. It's now August, and our trash has been picked up twice-once because we put it out with our neighbor's trash, and once because we called to complain that it hadn't been picked up. When we originally called and signed up, somehow our info wasn't put in the computer, so after 2 weeks of waiting to have the trash picked up, we called to find out what was going on and had to sign up again. At the moment, the trash in our driveway has been sitting there for going on 3 weeks, despite numerous phone calls to customer service and the customer service manager in the past 2 weeks. If we are "lucky" enough to speak with someone in person, they reassure us that they're going to speak with dispatch right away and our trash will be picked up - out of the 2 months of "service", this has happened precisely one time. Our trash has yet to be picked up on a normal trash day. We also have not yet received the trash can and recycling bins they were supposed to deliver right after signing up. The cust. svc. manager is no better then anyone else in cust. svc. No one returns phone calls, and when you do actually deal with someone in person, there are no results. The worst service and customer service I have ever seen in a company.

PROS: None.
CONS: No service to speak of, worst customer service ever.

1
★☆☆☆☆

We signed up with this company in the beginning of June. It's now August, and our trash has been picked up twice-once because we put it out with our neighbor's trash, and once because we called to complain that it hadn't been picked up. When we originally called and signed up, somehow our info wasn't put in the computer, so after 2 weeks of waiting to have the trash picked up, we called to find out what was going on and had to sign up again. At the moment, the trash in our driveway has been sitting there for going on 3 weeks, despite numerous phone calls to customer service and the customer service manager in the past 2 weeks. If we are "lucky" enough to speak with someone in person, they reassure us that they're going to speak with dispatch right away and our trash will be picked up - out of the 2 months of "service", this has happened precisely one time. Our trash has yet to be picked up on a normal trash day. We also have not yet received the trash can and recycling bins they were supposed to deliver right after signing up. The cust. svc. manager is no better then anyone else in cust. svc. No one returns phone calls, and when you do actually deal with someone in person, there are no results. The worst service and customer service I have ever seen in a company.

PROS: None.
CONS: No service to speak of, worst customer service ever.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Our trash gets missed at least once a week and sometimes they don't come all week long. When you call them they never return your phone calls. Their customer service is as bad as their trash pick up (or lack of). I don't know how a business that has such poor service and lousy customer care can stay in business. I would recommend that no one ever do business with them as you will only be frustrated with their terrible service and dissapointed with their horrible customer service.

PROS:
CONS: the worst company I have ever dealt with

1
★☆☆☆☆

Our trash gets missed at least once a week and sometimes they don't come all week long. When you call them they never return your phone calls. Their customer service is as bad as their trash pick up (or lack of). I don't know how a business that has such poor service and lousy customer care can stay in business. I would recommend that no one ever do business with them as you will only be frustrated with their terrible service and dissapointed with their horrible customer service.

PROS:
CONS: the worst company I have ever dealt with

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We used this garbage removal for several years and they were always reliable and efficient. They came when scheduled and never left any garbage behind. They were also careful with the containers, not just throwing them all over the place to get lost. The price was decent and it never went up too much over the years. This is a very dependable service.

4
★★★★☆

We used this garbage removal for several years and they were always reliable and efficient. They came when scheduled and never left any garbage behind. They were also careful with the containers, not just throwing them all over the place to get lost. The price was decent and it never went up too much over the years. This is a very dependable service.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

We chose chesmont disposal for our trash service when we moved in. They offered the best price and their service has been outstanding. Our trash is picked up early each morning. they are sure to close the trash can lid each time to prevent it from collecting water. Our recycling is also picked up weekly and they always flip the bin over when the weather is bad. They never leave any trash behind.

5
★★★★★

We chose chesmont disposal for our trash service when we moved in. They offered the best price and their service has been outstanding. Our trash is picked up early each morning. they are sure to close the trash can lid each time to prevent it from collecting water. Our recycling is also picked up weekly and they always flip the bin over when the weather is bad. They never leave any trash behind.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

More about Chesmont Disposal

Commercial containers available from 2-8 cubic yards Industrial / Roll-off containers available from 10-40 cubic yards Residential trash and recycling collection available

 

Wait, you're the expert.

If you've been to or used Chesmont Disposal, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review