Keystone Motors Parts

★★★★☆
  • 497 Lancaster Ave

    Berwyn, PA 19312

    Map & Directions
  • 610-647-1800

About Keystone Motors Parts

Hours
Mon-Thu 7am-9pm, Fri 7am-6pm, Sat 7am-5pm

Automotive

Automotive
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Howard Orloff Jaguar/Volvo

1924 N Paulina St Chicago, IL

3.5 4
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Bought both our cars here, Ben sales manager very good at his job, excellent pricing, and the service guys are very thorough and tell you in advance what the car will need in a few months, so there are no (few?) surprises, expense-wise.

3
★★★★★

Bought both our cars here, Ben sales manager very good at his job, excellent pricing, and the service guys are very thorough and tell you in advance what the car will need in a few months, so there are no (few?) surprises, expense-wise.

.

I have had to call the service department here quite a few times, and they are always very pleasant. The turn around time to fix the volvo was also much faster then I would have thought. A delete to deal with.

4
★★★★☆

I have had to call the service department here quite a few times, and they are always very pleasant. The turn around time to fix the volvo was also much faster then I would have thought. A delete to deal with.

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My husband and I went to see Keystone Volvo to look at new cars as we were in the market for one. Once we got ther at around 5pm, there was no available sales staff to help us in the showroom. We went to the reception, and she said she'll get the next available sales rep. In addition, parking was horrible - you had to double park in front of their new cars. We waited up to 15min for someone to come up and ask us if we needed help, despite contacting the reception lady. The car we wanted to test drive was not available at the time since someone else was test driving it. So in the meantime, the sales rep decided to talk about pricing, even before we tried the car out. He tried to customise the car for us, when we really only wanted to know what was in stock and not have to pay extra $300+ to custom order a car that take at least 8 weeks to be delivered - we wanted a car within a week. After all that, it took them almost 45min from the time we arrived till the time we were able to test drive the car. In the end, we left without purchasing - it just gave us a bad feeling about the dealership. We went elsewhere for our purchase.

1
★★☆☆☆

My husband and I went to see Keystone Volvo to look at new cars as we were in the market for one. Once we got ther at around 5pm, there was no available sales staff to help us in the showroom. We went to the reception, and she said she'll get the next available sales rep. In addition, parking was horrible - you had to double park in front of their new cars. We waited up to 15min for someone to come up and ask us if we needed help, despite contacting the reception lady. The car we wanted to test drive was not available at the time since someone else was test driving it. So in the meantime, the sales rep decided to talk about pricing, even before we tried the car out. He tried to customise the car for us, when we really only wanted to know what was in stock and not have to pay extra $300+ to custom order a car that take at least 8 weeks to be delivered - we wanted a car within a week. After all that, it took them almost 45min from the time we arrived till the time we were able to test drive the car. In the end, we left without purchasing - it just gave us a bad feeling about the dealership. We went elsewhere for our purchase.

Pros: no pressure

Cons: Limited customer parking, long wait time

.

They had the car I wanted, but the salesman never followed up with a call about the car, never gave me a business card and did not really seem like he was interested in selling the car. He sent me out on the test drive by myself and I was not familiar with the area - overall great cars, poor customer service!

2
★★☆☆☆

They had the car I wanted, but the salesman never followed up with a call about the car, never gave me a business card and did not really seem like he was interested in selling the car. He sent me out on the test drive by myself and I was not familiar with the area - overall great cars, poor customer service!

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