Frost & Co

★★★★☆
40.4426 -79.9992
Map and Directions to Frost & Co

412-471-2234

717 Liberty Ave Ste 212

Pittsburgh, PA

15222

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Reviews 1 - 15 of 15.
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Best Store in the Clark building! The owner is a top notch man who will make sure everyone is happy before they leave. I have the most beautiful engagement ring because of them. They took the time to get to know what I wanted and how much we wanted to spend, and came up with several choices, one prettier than the next. It was such a pleasurable experience - I can't wait to go back for my wedding band.

5
★★★★★

Best Store in the Clark building! The owner is a top notch man who will make sure everyone is happy before they leave. I have the most beautiful engagement ring because of them. They took the time to get to know what I wanted and how much we wanted to spend, and came up with several choices, one prettier than the next. It was such a pleasurable experience - I can't wait to go back for my wedding band.

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.

My fiance purchased an engagement ring and a band to match at Frost Diamonds. We were totally satisfied as both rings were totally spectacular! Steve was so helpful and helped us in every step of the process. I would recommend them to anyone. Any business can have a bad review from an unreasonable customer. I give them high marks for quality, service and price.

5
★★★★★

My fiance purchased an engagement ring and a band to match at Frost Diamonds. We were totally satisfied as both rings were totally spectacular! Steve was so helpful and helped us in every step of the process. I would recommend them to anyone. Any business can have a bad review from an unreasonable customer. I give them high marks for quality, service and price.

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.

my friend just got her ring there...and it looks YELLOW (and it says its colorless), and she is so upset. becareful about the "certification." make sure it is a real certificate and not someone on their staff saying they certified it. they have a way of twisting words...

1
★☆☆☆☆

my friend just got her ring there...and it looks YELLOW (and it says its colorless), and she is so upset. becareful about the "certification." make sure it is a real certificate and not someone on their staff saying they certified it. they have a way of twisting words...

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.

Knowledgable staff. Made me feel at ease. I was very nervous about getting a good value foe my dollar but after being educated by the staff, I am sure that I did. Thanks!!

5
★★★★★

Knowledgable staff. Made me feel at ease. I was very nervous about getting a good value foe my dollar but after being educated by the staff, I am sure that I did. Thanks!!

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.

My fiance and I went there to look at Verragio designer rings and we were not disappointed! They have the a huge Verragio selection and the saleswomen, Janet and Mary, were just absolute dolls to work with. They made everything so easy for us and helped teach us about diamonds until we felt comfortable in making an informed decision. Bottomline - BEST service I've ever had and the selection was amazing. Look no further for a happy experience :)

5
★★★★★

My fiance and I went there to look at Verragio designer rings and we were not disappointed! They have the a huge Verragio selection and the saleswomen, Janet and Mary, were just absolute dolls to work with. They made everything so easy for us and helped teach us about diamonds until we felt comfortable in making an informed decision. Bottomline - BEST service I've ever had and the selection was amazing. Look no further for a happy experience :)

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.

the store looks amazing but the staff is horrid. the saleswoman was supposed to return my call and never did. so i called in to ask her and she was just plain rude, and totally unprofessional. luckily there are other places in the clark building!!

i think its pretty funny they have the manager posting reviews, this is a site for consumers.

1
★☆☆☆☆

the store looks amazing but the staff is horrid. the saleswoman was supposed to return my call and never did. so i called in to ask her and she was just plain rude, and totally unprofessional. luckily there are other places in the clark building!!

i think its pretty funny they have the manager posting reviews, this is a site for consumers.

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.

awful service and the diamond was yellow! the employees acted so unprofessional, not a place my engagement ring was going to come from! glad my fiance went across the hall!!

1
★☆☆☆☆

awful service and the diamond was yellow! the employees acted so unprofessional, not a place my engagement ring was going to come from! glad my fiance went across the hall!!

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.

I have just picked up my custom made wedding band from Frost and I have to say it turned out perfect!! I would definitely reccomend them to anyone who needs a custom made wedding band.

5
★★★★★

I have just picked up my custom made wedding band from Frost and I have to say it turned out perfect!! I would definitely reccomend them to anyone who needs a custom made wedding band.

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.

LESS THAN A STAR! They promised us that they would follow a process of getting a drawing and then a wax and only once the wax was approved would they make it in gold.
When we saw the wax it was wrong and they insisted that the changes we wanted would be made in the gold. We said but thats not the process we were promised. They proceeded because we trusted them as the "professional". They made several changes that only made the ring worse and worse.
We hate the final piece and they wont even refund our money or let us start again without charging us for the process. Dont go there.

1
★☆☆☆☆

LESS THAN A STAR! They promised us that they would follow a process of getting a drawing and then a wax and only once the wax was approved would they make it in gold.
When we saw the wax it was wrong and they insisted that the changes we wanted would be made in the gold. We said but thats not the process we were promised. They proceeded because we trusted them as the "professional". They made several changes that only made the ring worse and worse.
We hate the final piece and they wont even refund our money or let us start again without charging us for the process. Dont go there.

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0 out of 1 people found this review helpful.

.

I found the staff to be rather unhelpful. The man helping us rushed us and could have cared less about helping us to find the ring we wanted. We went elsewhere and found the perfect ring!

1
★☆☆☆☆

I found the staff to be rather unhelpful. The man helping us rushed us and could have cared less about helping us to find the ring we wanted. We went elsewhere and found the perfect ring!

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.

Steve is awsome sale person he is willing to take the extra step when for you when you are looking for a stone.

5
★★★★★

Steve is awsome sale person he is willing to take the extra step when for you when you are looking for a stone.

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.

I have read the review on the custom work and wish to make the following statement. The custom process is very methodical and has to be customer approved half way through the process with a customer's signature which we keep on file. As the manager at Frost and Company I urge all of the men surprising their fiances with custom rings to be sure that they like the idea first before they approve it. Also as far as the diamond grades are concerned the stones are indepedently lab certified and are not graded by us so there is no inflating of anything but unfortunately when you want to trade anything in the person taking the trade is not going to have ANYTHING positive to say about something they didn't sell. Unfortunately, just human nature....

5
★★★★★

I have read the review on the custom work and wish to make the following statement. The custom process is very methodical and has to be customer approved half way through the process with a customer's signature which we keep on file. As the manager at Frost and Company I urge all of the men surprising their fiances with custom rings to be sure that they like the idea first before they approve it. Also as far as the diamond grades are concerned the stones are indepedently lab certified and are not graded by us so there is no inflating of anything but unfortunately when you want to trade anything in the person taking the trade is not going to have ANYTHING positive to say about something they didn't sell. Unfortunately, just human nature....

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.

I went to Frost for some jewelry and was helped by Steve. He's a great person and does what it takes to get the job done. He put up with all my pickiness and helped me find the perfect stone. Thanks!

5
★★★★★

I went to Frost for some jewelry and was helped by Steve. He's a great person and does what it takes to get the job done. He put up with all my pickiness and helped me find the perfect stone. Thanks!

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.

My husband and I got our weddign ring and my engagement ring from Frost. The service was very helpful and professional. All products were delivered as promised adn in timely manner. Escellent pricign as well.

4
★★★★☆

My husband and I got our weddign ring and my engagement ring from Frost. The service was very helpful and professional. All products were delivered as promised adn in timely manner. Escellent pricign as well.

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Latest reviews from Citysearch.

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Sure, the buying process was great. But future dealings were not good. Customer service was poor and they had a superior attitude. I called, asked about their policies. They said no problem, come on in. When I did, the story was

6
★★★★★

Sure, the buying process was great. But future dealings were not good. Customer service was poor and they had a superior attitude. I called, asked about their policies. They said no problem, come on in. When I did, the story was

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