Lorgus Flower Shop

★★★☆☆
  • 704 W Nields St

    West Chester, PA 19382

    Map & Directions
  • 610-696-5080

About Lorgus Flower Shop

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Hours
Mon-Sat 9am-5pm

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3.0 5
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I will never order anything from this business again! The owner showed up on my doorstep to deliver a gift that was ordered for my birthday. She then would not give me my gift until I paid a bill from 2009 that I thought would have been covered by an event's budget. She then proceeded to threaten to call my mother, who passed away in 2000, to tell how badly she raised me. She then would not leave my property until I paid her. I then had to order her off my property under threat of my calling the police. I called the police who agreed that while this was very unprofessional behavior it was not criminal as she left. I am sick of people getting away with behaving like thugs! So be aware - pay them ontime or you'll be subjected to the same behavior!!

1
★☆☆☆☆

I will never order anything from this business again! The owner showed up on my doorstep to deliver a gift that was ordered for my birthday. She then would not give me my gift until I paid a bill from 2009 that I thought would have been covered by an event's budget. She then proceeded to threaten to call my mother, who passed away in 2000, to tell how badly she raised me. She then would not leave my property until I paid her. I then had to order her off my property under threat of my calling the police. I called the police who agreed that while this was very unprofessional behavior it was not criminal as she left. I am sick of people getting away with behaving like thugs! So be aware - pay them ontime or you'll be subjected to the same behavior!!

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My son attended both the junior and senior prom. He needed bouquets for both and was thrilled with the flowers for his date. Christine and her staff matched the color of his date's dresses with special flowers in the bouquet. The arrangements were reasonably priced and truly lovely! This is the best florist in West Chester...without a doubt!

5
★★★★★

My son attended both the junior and senior prom. He needed bouquets for both and was thrilled with the flowers for his date. Christine and her staff matched the color of his date's dresses with special flowers in the bouquet. The arrangements were reasonably priced and truly lovely! This is the best florist in West Chester...without a doubt!

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My husband always uses Lorgus to get me arrangements for a special occasion. They are always nice. I would stick to the type that have many different flowers and are highly arranged. The fall and winter flower arrangements last especially long. I would not get an arrangement of long stem roses. They seem to have no better odds of opening than those I buy at Giant or Produce Junction. Would you rather pay $6 - $12 on roses that slump or $75?

3
★★★☆☆

My husband always uses Lorgus to get me arrangements for a special occasion. They are always nice. I would stick to the type that have many different flowers and are highly arranged. The fall and winter flower arrangements last especially long. I would not get an arrangement of long stem roses. They seem to have no better odds of opening than those I buy at Giant or Produce Junction. Would you rather pay $6 - $12 on roses that slump or $75?

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I went to Lorgus not knowing what I really wanted and WOW is all I can say. The designer sat down with me and came up with ideas that were amazing. My wife was so happy with the arrangement that she went back for an xmas table centerpiece. Once again, it was fantastic. I suggest that anyone living in West Chester should go to Lorgus to get their flower arrangments!

5
★★★★★

I went to Lorgus not knowing what I really wanted and WOW is all I can say. The designer sat down with me and came up with ideas that were amazing. My wife was so happy with the arrangement that she went back for an xmas table centerpiece. Once again, it was fantastic. I suggest that anyone living in West Chester should go to Lorgus to get their flower arrangments!

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I ordered the "Teleflora Party Time" flowers for my fiance's birthday. When I saw the arrangement, I couldn't believe that it was the same thing that I paid a nice chunk of change for as advertised on their website. They advertised the arrangement as 13"x13" (give or take a little, obviously). I knew it was nowhere near this size though, so I measured it and it came out to 8"x9". I could see an inch or two here and there, but that's 9" total missing from the arrangement. Not only that, the arrangement itself just looked like it was thrown together. The flowers looked nice and fresh, and I had no qualms about that. The rest of the arrangement just looked like it was made by a blindfolded pre-schooler.

I called Lorgus and just wanted to let them know that I was dissatisfied with the arrangement, and from the start I received attitude from the woman that answered. She refuted my measurements, stating that she watched the arrangement being made and that it was exactly as they advertise it. Granted, it does seem ridiculous that I actually measured the arrangement, but you would have too if you knew what it was SUPPOSED to look like based on their website.

Her remedy to the problem? She would "gladly" (in a cocky tone of voice) pick up the flowers and take them away for me if I don't like them. Is this woman serious? That's their customer service policy when a customer isn't satisfied with an order? They'll "take" the flowers from you?!? Wow. Nice customer service Lorgus. Why would I want this woman to come anywhere near my home, yet to take something from me that I paid over $50 for?? My intention was to simply let them know that I wasn't satisfied, and that they need to accurately represent their product on their website. I didn't "want" anything, and I especially didn't want them to take away the crappy flower arrangement that I already paid for.

I would have given them less than one star, if this review system would allow it. Stay away from Lorgus if you want a nice flower arrangement with decent customer service. I'll stop at the nearest supermarket before ever considering giving Lorgus another penny.

1
★☆☆☆☆

I ordered the "Teleflora Party Time" flowers for my fiance's birthday. When I saw the arrangement, I couldn't believe that it was the same thing that I paid a nice chunk of change for as advertised on their website. They advertised the arrangement as 13"x13" (give or take a little, obviously). I knew it was nowhere near this size though, so I measured it and it came out to 8"x9". I could see an inch or two here and there, but that's 9" total missing from the arrangement. Not only that, the arrangement itself just looked like it was thrown together. The flowers looked nice and fresh, and I had no qualms about that. The rest of the arrangement just looked like it was made by a blindfolded pre-schooler.

I called Lorgus and just wanted to let them know that I was dissatisfied with the arrangement, and from the start I received attitude from the woman that answered. She refuted my measurements, stating that she watched the arrangement being made and that it was exactly as they advertise it. Granted, it does seem ridiculous that I actually measured the arrangement, but you would have too if you knew what it was SUPPOSED to look like based on their website.

Her remedy to the problem? She would "gladly" (in a cocky tone of voice) pick up the flowers and take them away for me if I don't like them. Is this woman serious? That's their customer service policy when a customer isn't satisfied with an order? They'll "take" the flowers from you?!? Wow. Nice customer service Lorgus. Why would I want this woman to come anywhere near my home, yet to take something from me that I paid over $50 for?? My intention was to simply let them know that I wasn't satisfied, and that they need to accurately represent their product on their website. I didn't "want" anything, and I especially didn't want them to take away the crappy flower arrangement that I already paid for.

I would have given them less than one star, if this review system would allow it. Stay away from Lorgus if you want a nice flower arrangement with decent customer service. I'll stop at the nearest supermarket before ever considering giving Lorgus another penny.

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