Insider Pages Reviews for Fox Chapel Animal Hospital Inc

4 Stars: Great vets, wonderful service (by Laura T.)

Laura T. — Thu, 27 Jul 2006 16:17:00 GMT

Having just moved to Pittsburgh and left a veterinary office behind that I loved I wasn't sure that I would find the same kind of service elsewhere. I was not disappointed with VCA Fox Chapel ! The veterinarians are wonderful : compassionate, they took their time to explain things, and overall it was a wonderful experience. As for the other review about the heartworm testing, it is my understanding that you should have your dog tested yearly and it is inappropriate for them to dispense heartworm medications without testing. Also, many of the reasons vets do not like internet pharmacy companies is because they obtain their medications from unknown sources. They want to make sure we get the right medicine. They were very kind and did price match my request. Overall I think this is a great place ! I didn't mind the cost (having come from California it was a relief to see these prices ) ! Plus, I think their quality of care far exceeds that of other hospitals.

PROS: Great doctors !!!!
CONS: None, keep up the god work

1 Stars: Terrible, Unfriendly and Uncooperative (by N B.)

N B. — Thu, 22 Feb 2007 18:43:00 GMT

I would never recommend this Vet to anyone: The Vets don't know how to listen, and the receptionists are rude- I've spread this story to our neighborhood meetings, any UPMC-employed pet owner that we know (we've worked there for years), and any pet owner we know: In mid-October, I specifcally asked Dr. Miggins to provide vaccinations for boarding our dog for the next 6 months. When I went to board her in January, the kennel called and said that they could not take her because she was not up-to date on her distemper shot. Not only did Dr. Miggins NOT acknowledge that he had made this mistake, he advised that we had to bring her in for a regular office visit ($42) to get her shot. While I already argued that we had paid for an office visit less than 3 months ago, would be willing to pay for the necessary shot, and ASKED SPECIFICALLY to have her ready for the kennel--he chose to ignore me. I promptly pulled my dog out and found a friendlier vet, who would not charge an office visit to cover a vaccination and instead charge a "tech fee" of $15, if a vaccine needed to be administered in between office visits. Don't choose the VCA: Unfriendly & Uncooperative.

3 Stars: Good service, (by Ashley W.)

Ashley W. — Wed, 23 Nov 2005 14:39:00 GMT

However it is a bit pricy. We were very pleased with the treatment of our animal but felt as thought the price was elevated for the area. We really needed to get our dog in to a vet otherwise we would have gone somewhere more reasonable.

2 Stars: Avoid this vet (by Mary K.)

Mary K. — Sun, 13 Nov 2005 16:02:00 GMT

I went to VCA Fox Chapel Animal Hospital for several years because they were convenient but finally switched because their service was so bad. As an example, I needed to get more heartworm preventative medicine for my dog and when I called to get it, they refused to give me a prescription unless I got it filled with them. This is illegal and when I pointed that out, they said they couldn't give me a prescription at all since my dog hadn't had a test. Since I always take her there, I asked why they hadn't given her the test. They said they could give her the test if I got the prescription filled there. Also, my Grandma's dog is very sick and went there and they said there was nothing they could do (after charging almost $1000 in tests) and another vet was able to help.

5 Stars: Great vets - we are responsible for our pet's care (by Nan R.)

Nan R. — Wed, 20 Aug 2008 18:26:00 GMT

Fox Chapel Animal Hospital has wonderful vets and terrific staff. The thing with most people that own pets is that they want the doctors to have ALL the answers, which they don't and won't. Read a book about your dog so you are able to have an intellectual conversation with your vet and also so you are able to decide for yourself about the care of your pet with whatever is offered to you, and make a "educated" choice. All doctors don't know everything. I have taken all my animals to Fox Chapel and have been treated wonderfully. If I don't want something done to my pet, I say no. That's that. The Vet there has come to my house to deliver medication. He has come to my home on a Sunday afternoon to put my dog down who was extremely ill. I make INFORMED decisions about my pet's care and you should too.