I went to Mr Tire King of Prussia,PA for state inspection. I had $34 coupon for safety and emission inspection. That guy took the coupon and asked me to sign one paper on back side without showing me front side.I have signed the paper. After half an hour, the manager called me to show that my tires are not rotating smoothly though I'm driving my car without any problem. He told me that there will be big problems with caliper etc.that needs diagnostics. I asked them not to do that so they have failed my inspection and charged $47. I asked them y did u charge $47 because I had given $34 coupon. He showed me some shop recovery fee and sticker charge and some other charges. I told him that y didn't u show me. he told that you have signed the paper!!! He charged me for stickers which he didn't provide. so I asked him to remove those charges, he said next time when you come again, I will not charge for sticker..I told him that I'm not going to come to u..then next week , I went to honda dealer and my inspection went fine without any problem and I got the certificate!!!Mr. tire has tried to get money by showing all expenses.
Yes they use to be really good as Valley Forge but Mr. Tire is not trustworthy,
They tried to rip me off on a brake repair. Told me I needed calipers and everything else. I went some where else and all I needed were brake shoes, which they said were not really that bad.
Long story but worth the read: I had a little screw in my tire. So I asked the folks at Mr. Tire to pull the screw out and plug the hole. When I picked up the car, they charged me $37.... yes, for a plug. I was in a hurry, heading to an appointment and I was just happy it was fixed so I didn't argue. A week later, I noticed that my tire was very low. After a closer inspection, I noticed that THE SCREW WAS STILL IN THE TIRE! When I checked the paperwork, it simply stated that the work had been performed. So I went back to Mr. Tire and asked the guy what I had paid for when I was there. Apparently they COULDN'T FIND the screw so they took the tire off the rim, put a sealer around it and reinstalled it (all that and they couldn't see a screw in the tire?!). Anyway, I left the car with them again and asked them to please remove the screw and plug the hole. After an assessment of the situation, the guy tells me that because I've been driving the car with low pressure in the tire, the tire is now ruined and he won't touch the tire. He says it's going to fall apart and I'm going to need a new tire (but wait, it gets better). Since my car is AWD, he tells me that I have to buy four new tires because I can't just replace one... and they cost $250/each. But he was nice enough to offer me a $37 credit toward the replacement of the tires... which I obviously had done somewhere else. Oh yeah, and when they took the tire off the second time, they lost the chrome lug caps for that wheel. Other than that, they're a great shop!
Valley Forge Auto WAS a very good shop as some of older reviews note, however it was recently taken over by Mr. Tire (Munro Muffler and Brake), and that's when most of the problems started.
Since the takeover, I must agree with the previous reviewer regarding dishonesty. An oil change for me in January 2008 would have cost me hundreds of dollars more if I had allowed them to do all the extra work that they conveniently decided my car needed. Further, they attempted to overcharge me $100 for work several months later. Watch your bills for miscellaneous shop fees that they can't explain. Better yet, go to a more reputable shop. If I could have given them a zero, I would have.
I have been to this center couple of times and every time I go for sometime small like oil change and am suggested to get work done which amounts to more than $700, from changing wiper blades to every thing possible. After their suggestion I took the car to the dealer and once they charged me nothing for the problem as the car was under warranty and the other time a very minimal amount to fix the problem. I wish they could do a more honest business
1 out of 1 people found this review helpful.
Went to Valley Forge for inspection and told them I did not want any surprise charges to OK everything with me because last time I left my car they put on new wiper blades at $30.00 charge which I could have replaced myself at much less cost but did not because they were Ok. Was told tires would need to be replaced and if I bought 4 tires I would get a free alignment. (Also told me my rear brakes needed cleaning and calipers greased/oiled and front pads replaced and also rotors should be ground before replacing pads. Still had some meat on pads but rotors needed regrinding?)Had 4 tires put on and in the middle ofreplacing the tires was told there would be an additional $35.00 for the rear alignment because the rear alignment was so far out. What am I going to do at this point say no and have my tires wear out from a poor alignment. I sure do hate being told the alignment is free with the purchase of 4 tires and then being told about an extra charge in the middle of the tire changing. When I started dealing with Valley Forge a few years ago, the management there seemed to want my business. Would like to e-mail this to Valley Forge Tire and Auto at George St, Reading PA but site won't accept address
We took our car for inspection & oil change using a discount coupon we found for about $50. They said the brakes had corrosive material that needed to be cleaned off. To do so, they had to flush all break fluid. They also said the wiper blades were bad. Total cost $196. The kicker - they never called me to ask if they could perform the work nor advised me they did it when I called. When I came to pick it up they said they couldn't reach me (I have voicemail)so they did it. What a joke! How could I disprove there was anything on the brakes? By the way, they were replaced 4 mths earlier. And not pass me for wiper blades! Outrageous! Also, they are in a bad area with no security for leaving your car.
1 out of 1 people found this review helpful.
I have been very impressed with this auto shop. Its really nice that you can drop your car off without an appointment, and they even offer a shuttle service if you need it. They seem to be very honest, and they call you before they make any repairs to your car. They truly only try to get you to replace things that really need to be fixed, but they dont give you a hard time if you opt to have the work done either by yourself or elsewhere. I plan to take my car to this shop for years to come.
PROS: no appointments, honest mechanics
CONS: on a back road