Pen Ryn Mansion

★★★★★
  • 1601 State Rd

    Bensalem, PA 19020

    Map & Directions
  • 215-633-0600

About Pen Ryn Mansion

Categories
Hours
Mon - Fri, 9am - 5pm; Sat, Sun, closed

Personal Services

Personal Services
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5.0 3
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Poor customer service, thieving staff (the bridal suite was robbed and cards went missing from the reception). Beautiful location but pathetic people running that place

3
★★★★★

Poor customer service, thieving staff (the bridal suite was robbed and cards went missing from the reception). Beautiful location but pathetic people running that place

.

I had my wedding here recently in March of 2011. The end result was a very beautiful well managed wedding, but to get to that point was a bit of a struggle. I give the place 4 stars because of a woman named Patty. Try your hardest not to deal too much with her.

I live in CA and was planning my wedding across the country, so communication via email is very important. Once Patty had our deposit, she did not respond in a timely manner to emails and was not very helpful. When you ask a question, you would assume people would offer information and give you many options, but with Patty, it was like pulling teeth to get information out of her.

One example was the fact that I wanted ivory table cloths for the cocktail hour; she said it would be about $30/table because they had to order them. A week or so later I find out that they have a different type of ivory cloth available for no cost which she did not bother telling me. There were countless events like this so be weary when Patty tells you something costs more, and make sure you write down all your questions so you can ask other people about your options.

Patty was not there on my day though, Cindy was, and although she missed an appointment that we had, she was helpful and I was very happy to have her there on my big day. Mary was also great but was fired while I was still planning.

Overall, great wedding and I would recommend this location to others. If you want your venue to feel homey and cozy, if you want to watch your guests arriving from the bridal suite, if you want a building with history, Pen Ryn is the way to go. All I can suggest is BEWARE of Patty because she is not helpful and just cares about the money.

4
★★★★☆

I had my wedding here recently in March of 2011. The end result was a very beautiful well managed wedding, but to get to that point was a bit of a struggle. I give the place 4 stars because of a woman named Patty. Try your hardest not to deal too much with her.

I live in CA and was planning my wedding across the country, so communication via email is very important. Once Patty had our deposit, she did not respond in a timely manner to emails and was not very helpful. When you ask a question, you would assume people would offer information and give you many options, but with Patty, it was like pulling teeth to get information out of her.

One example was the fact that I wanted ivory table cloths for the cocktail hour; she said it would be about $30/table because they had to order them. A week or so later I find out that they have a different type of ivory cloth available for no cost which she did not bother telling me. There were countless events like this so be weary when Patty tells you something costs more, and make sure you write down all your questions so you can ask other people about your options.

Patty was not there on my day though, Cindy was, and although she missed an appointment that we had, she was helpful and I was very happy to have her there on my big day. Mary was also great but was fired while I was still planning.

Overall, great wedding and I would recommend this location to others. If you want your venue to feel homey and cozy, if you want to watch your guests arriving from the bridal suite, if you want a building with history, Pen Ryn is the way to go. All I can suggest is BEWARE of Patty because she is not helpful and just cares about the money.

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I went to a wedding here. The grounds were beautiful and the mansion was a gorgeous setting. The cocktail hour was in 3 separate rooms (2 of which had bars and the third was more like the foyer) this made it difficult to mingle and move through the 3 rooms with the crowd. The larger reception rooms were great and the food, superb.

5
★★★★★

I went to a wedding here. The grounds were beautiful and the mansion was a gorgeous setting. The cocktail hour was in 3 separate rooms (2 of which had bars and the third was more like the foyer) this made it difficult to mingle and move through the 3 rooms with the crowd. The larger reception rooms were great and the food, superb.

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