Drexel Hill Cyclery

★★★★☆
  • 703 Burmont Rd

    Drexel Hill, PA 19026

    Map & Directions
  • 610-626-4477

About Drexel Hill Cyclery

Hours
Mon. - Thu. 10am - 6pm;Fri. 10am - 7pm;Sat. 9am - 5pm;Sun. CLOSED

Sports & Recreation

Sports & Recreation
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I purchased a tricycle at DHC for my oldest daughter 10 years ago and was impressed with the service we received for such a simple purchase. We continued Frank is the best bike mechanic, he has always been helpful and provided quick

3
★★★★★

I purchased a tricycle at DHC for my oldest daughter 10 years ago and was impressed with the service we received for such a simple purchase. We continued Frank is the best bike mechanic, he has always been helpful and provided quick

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Every few years I bring a bike to Drexel Hill Cyclery (DHC) for a tune-up, a part, some minor fix. The mechanic there is very knowledgeable, work is done fast. We talk...he's a gear-head, he's a decent sort, a business owner. Well, things changed pretty darn quick. I brought my 17 year old son's bike to him 2 days ago - he needed a new wheel. When we got the bike home, he climbed on to ride to a friend's house - got a couple hundred yards down the road when the wheel folded - the new wheel. I called DHC and asked what could have happened. "Bring it in, I'll tell you what he did." ?? When we arrived, he pointed at my son and said "He knows what happened," and went on to accuse my son of lying - that he MUST have done something to cause the wheel to bend and he must not be telling me - though I hadn't said a word he accused us of trying to "get a new wheel out of me." Now, since I'm not a high-end customer, maybe he doesn't remember how LONG I've been coming to him for this-and-that. He certainly can't know how many times I've recommended him to cyclists and triathletes as an alternative to the sexy bike shops in the city... All that aside - if I were no one at all and he'd never seen me before, he had no right to treat me and my business that way. I'm so disappointed - I love the local business option to the mega-chain stores. I'll find some other bike shop. I'm not going back to DHC.

0
★☆☆☆☆

Every few years I bring a bike to Drexel Hill Cyclery (DHC) for a tune-up, a part, some minor fix. The mechanic there is very knowledgeable, work is done fast. We talk...he's a gear-head, he's a decent sort, a business owner. Well, things changed pretty darn quick. I brought my 17 year old son's bike to him 2 days ago - he needed a new wheel. When we got the bike home, he climbed on to ride to a friend's house - got a couple hundred yards down the road when the wheel folded - the new wheel. I called DHC and asked what could have happened. "Bring it in, I'll tell you what he did." ?? When we arrived, he pointed at my son and said "He knows what happened," and went on to accuse my son of lying - that he MUST have done something to cause the wheel to bend and he must not be telling me - though I hadn't said a word he accused us of trying to "get a new wheel out of me." Now, since I'm not a high-end customer, maybe he doesn't remember how LONG I've been coming to him for this-and-that. He certainly can't know how many times I've recommended him to cyclists and triathletes as an alternative to the sexy bike shops in the city... All that aside - if I were no one at all and he'd never seen me before, he had no right to treat me and my business that way. I'm so disappointed - I love the local business option to the mega-chain stores. I'll find some other bike shop. I'm not going back to DHC.

Pros: The guy knows his stuff

Cons: Rude and unprofessional

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My girls purchased their first bicyles there. Quality and service is important to me and I wasn't about to assemble thousand parts together from the chain toy stores. Durability, quality and service!!

4
★★★★☆

My girls purchased their first bicyles there. Quality and service is important to me and I wasn't about to assemble thousand parts together from the chain toy stores. Durability, quality and service!!

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This place has been around forever. My dad bought me my first bike there and I did the same with my kids. Staff is great and work with the kids to make sure they get a bike that fits them.

5
★★★★★

This place has been around forever. My dad bought me my first bike there and I did the same with my kids. Staff is great and work with the kids to make sure they get a bike that fits them.

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If you're looking for a quality bike and a shop that will stand behind it then this is the place to go! It is a small shop but they know their stuff and won't nickel and dime you for minor adjustments. My son's chain kept slipping about a year after we bought his bike there. We took it in and they fixed it on the spot, no questions asked and no charge.

5
★★★★★

If you're looking for a quality bike and a shop that will stand behind it then this is the place to go! It is a small shop but they know their stuff and won't nickel and dime you for minor adjustments. My son's chain kept slipping about a year after we bought his bike there. We took it in and they fixed it on the spot, no questions asked and no charge.

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