Rothrock Chevrolet

★★☆☆☆
  • 780 Baltimore Pike

    Springfield, PA 19064

    Map & Directions
  • 610-946-9360

Automotive

Automotive
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we bought the Saturn at Rothrock more than 6 months ago. The car had about 68,000 miles and up till now it has about 72,000 miles. Today we brought it to Rothrock for battery check and inspection. We found out that the car wasn't passed the inspection (because of the tires, battery, brake and others) which is so rediculous. We just put about 4,000 miles on that car. We talked to the sales manager but he said he could not do anything. Per sales manager (after talking to service manager), the car hadn't been checked right before we bought it. The last time they checked it was December 2008. In order for the car to pass the inspection (replacing the tires and battery, fixing the brakes and other stuffs), we had to pay $936 out of our pocket although we bought the best warranty they have. They only gave us a discount on battery replacement. We are so pissed off for we feel like they cheated us. One thing i know after this is i and my friends will NEVER GO TO ROTHROCK.

1
★☆☆☆☆

we bought the Saturn at Rothrock more than 6 months ago. The car had about 68,000 miles and up till now it has about 72,000 miles. Today we brought it to Rothrock for battery check and inspection. We found out that the car wasn't passed the inspection (because of the tires, battery, brake and others) which is so rediculous. We just put about 4,000 miles on that car. We talked to the sales manager but he said he could not do anything. Per sales manager (after talking to service manager), the car hadn't been checked right before we bought it. The last time they checked it was December 2008. In order for the car to pass the inspection (replacing the tires and battery, fixing the brakes and other stuffs), we had to pay $936 out of our pocket although we bought the best warranty they have. They only gave us a discount on battery replacement. We are so pissed off for we feel like they cheated us. One thing i know after this is i and my friends will NEVER GO TO ROTHROCK.

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I took my car here after an accident at the recommendation of esurance. They had my car for about 3 weeks the first time, and it was IMPOSSIBLE to get a hold of anyone there to find out what was going on with my car. I finally get it back, and the majority of the issues weren't fixed at all. If anyone were to drive my car around, they would have noticed the issues within the first minute. I finally took my car back to get things fixed... This time they gave me a rental (I wasn't so fortunate last time) and once again, I couldn't get in touch with anyone for the entire time my car was there. For almost 3 weeks, I called almost every day, left messages, no one ever called me back. The only people I could get in touch with were secretaries, who assured me I'd get a call back. I finally get my car back - lo and behold, they didn't fix the major issues. I'm not sure what I'm gonna do now, but I'll be damned if I'm taking my car back there.

1
★☆☆☆☆

I took my car here after an accident at the recommendation of esurance. They had my car for about 3 weeks the first time, and it was IMPOSSIBLE to get a hold of anyone there to find out what was going on with my car. I finally get it back, and the majority of the issues weren't fixed at all. If anyone were to drive my car around, they would have noticed the issues within the first minute. I finally took my car back to get things fixed... This time they gave me a rental (I wasn't so fortunate last time) and once again, I couldn't get in touch with anyone for the entire time my car was there. For almost 3 weeks, I called almost every day, left messages, no one ever called me back. The only people I could get in touch with were secretaries, who assured me I'd get a call back. I finally get my car back - lo and behold, they didn't fix the major issues. I'm not sure what I'm gonna do now, but I'll be damned if I'm taking my car back there.

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I have not had luck getting my 03 Chevrolet suburban fixed at Rothrock. I had the car in three times for the same repair. I am not sure why they could not detect what the problem was since all three times the red light was on and they retrieved the error code. I was not happy to have to get a rental three times over the same problem.

2
★★☆☆☆

I have not had luck getting my 03 Chevrolet suburban fixed at Rothrock. I had the car in three times for the same repair. I am not sure why they could not detect what the problem was since all three times the red light was on and they retrieved the error code. I was not happy to have to get a rental three times over the same problem.

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This is a nice used car lot. They have both old and new cars. There is usually a salemen available to help you with your selection. Good mechanics to fix the problems you have on your old car. Reasonable rates. Right across from a auto tag place. Good chooce in cars.

PROS: thousands of car to choose from.
CONS: right on the corner, hard to get in and out of.

5
★★★★★

This is a nice used car lot. They have both old and new cars. There is usually a salemen available to help you with your selection. Good mechanics to fix the problems you have on your old car. Reasonable rates. Right across from a auto tag place. Good chooce in cars.

PROS: thousands of car to choose from.
CONS: right on the corner, hard to get in and out of.

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When we took our Chevy Venture to this establishment it took a longer time to get our car back then I would have hoped. The prices were much higher as well then it was at other places we took our van. There are better places to take your vehicle than this place

PROS: Close to Media.
CONS: Highr prices, longer to get your car back.

3
★★★☆☆

When we took our Chevy Venture to this establishment it took a longer time to get our car back then I would have hoped. The prices were much higher as well then it was at other places we took our van. There are better places to take your vehicle than this place

PROS: Close to Media.
CONS: Highr prices, longer to get your car back.

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