Beauty Depot

★★★☆☆

About Beauty Depot

Hours
Mon - Fri, 9:30am - 8pm; Sat, 9:30 - 5pm; Sun, 11am - 4pm

Personal Services

Personal Services
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I had an unsettling experience at the Doylestown Beauty Depot, this week buying a hot brush styler. My hair is not thick, but the heat in the styler was so weak I couldn't even get my bangs dry. When my daughter returned it for me with the receipt, they only gave me 50% back. This, they informed me, after I called about it, was because I had tried it. Duh! That's how I knew it didn't work! I then went back and picked out another brush styler and asked them what I should do in the event that this one didn't function well either. They said I had to return everything in the box exactly the way I found it, and that I absolutely could not try it on my hair. When I got home, my husband took an hour carefully unpacking the new product; I then plugged it in and put my hand up to it. Barely any warmth. My husband then spent another hour trying to repack it, but we couldn't fit all the cardboard back in the box. I called Beauty Depot and they said to bring it in and they would decide if they would give me a full refund. They did, ultimately, but they acted unfriendly and far from accommodating. (They told me my daughter's hair was too thick and that was the problem. When I explained my daughter doesn't use a hair dryer, they then said that it wasn't really a hair dryer. Huh? Why didn't they tell me that when I first went in and asked to see their hair dryers?) After I returned the second non-dryer dryer, I went to Riteaid, and picked out [what turned out to be] a fabulous dryer. But before I left, I asked the sales person what would happen if I didn't like it, or it didn't work well? She smiled and said, "Just bring it back with the receipt." I love the new dryer and have no intention of bringing it back OR of shopping at Beauty Depot again. According to them, the customer is NOT always right. Bad experience.

1
★☆☆☆☆

I had an unsettling experience at the Doylestown Beauty Depot, this week buying a hot brush styler. My hair is not thick, but the heat in the styler was so weak I couldn't even get my bangs dry. When my daughter returned it for me with the receipt, they only gave me 50% back. This, they informed me, after I called about it, was because I had tried it. Duh! That's how I knew it didn't work! I then went back and picked out another brush styler and asked them what I should do in the event that this one didn't function well either. They said I had to return everything in the box exactly the way I found it, and that I absolutely could not try it on my hair. When I got home, my husband took an hour carefully unpacking the new product; I then plugged it in and put my hand up to it. Barely any warmth. My husband then spent another hour trying to repack it, but we couldn't fit all the cardboard back in the box. I called Beauty Depot and they said to bring it in and they would decide if they would give me a full refund. They did, ultimately, but they acted unfriendly and far from accommodating. (They told me my daughter's hair was too thick and that was the problem. When I explained my daughter doesn't use a hair dryer, they then said that it wasn't really a hair dryer. Huh? Why didn't they tell me that when I first went in and asked to see their hair dryers?) After I returned the second non-dryer dryer, I went to Riteaid, and picked out [what turned out to be] a fabulous dryer. But before I left, I asked the sales person what would happen if I didn't like it, or it didn't work well? She smiled and said, "Just bring it back with the receipt." I love the new dryer and have no intention of bringing it back OR of shopping at Beauty Depot again. According to them, the customer is NOT always right. Bad experience.

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I placed an order in mid December and my credit card was billed immediately. After waiting OVER A MONTH for the product, I finally called the company and left a message. Turns out the item is on back order and they have no idea when it will become available!!! No email was ever sent to me explaining this. I was just left totally in the dark. No company should charge you for a product they don't have and don't know when they'll get!! I left another message asking for a full refund and haven't heard back. Never again!!

1
★☆☆☆☆

I placed an order in mid December and my credit card was billed immediately. After waiting OVER A MONTH for the product, I finally called the company and left a message. Turns out the item is on back order and they have no idea when it will become available!!! No email was ever sent to me explaining this. I was just left totally in the dark. No company should charge you for a product they don't have and don't know when they'll get!! I left another message asking for a full refund and haven't heard back. Never again!!

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I love Beauty Depot!!
They have everything you need from makeup, makeup brushes, shampoo, curling irons, you name it. Pricing is very reasonable as well. I've always been able to find what I need in there!!

4
★★★★☆

I love Beauty Depot!!
They have everything you need from makeup, makeup brushes, shampoo, curling irons, you name it. Pricing is very reasonable as well. I've always been able to find what I need in there!!

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Beauty depot has everything from shampoo and conditioner to nail polish, makeup and skincare.
They have a great selection of professional series of styling tools.

4
★★★★☆

Beauty depot has everything from shampoo and conditioner to nail polish, makeup and skincare.
They have a great selection of professional series of styling tools.

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This is a great beauty supermarket. they have a wide array of shampoo, nail products to name a few. they have many brands so therefore many price levels. the prices are competitive. I love the nail polish selection - the prices for Essie are $1 less than salons.

4
★★★★☆

This is a great beauty supermarket. they have a wide array of shampoo, nail products to name a few. they have many brands so therefore many price levels. the prices are competitive. I love the nail polish selection - the prices for Essie are $1 less than salons.

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