Kapp's Green Lawn Inc. The Lawn Specialist

★★★★☆
  • 1900 Sheena Dr

    Pittsburgh, PA 15239

    Map & Directions
  • 412-795-6125

About Kapp's Green Lawn Inc. The Lawn Specialist

Hours
Mon - Fri 8am - 5pm

Home & Garden

Home & Garden
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I attempted to use Kapp's for 3 different properties that I own. I have had MULTIPLE problems with them. From the estimates, to late/delayed applications, marginal lawn appearances, and EXTREMELY POOR customer service. The Manager/possible

3
★★★★★

I attempted to use Kapp's for 3 different properties that I own. I have had MULTIPLE problems with them. From the estimates, to late/delayed applications, marginal lawn appearances, and EXTREMELY POOR customer service. The Manager/possible

.

After 3 application (the first 2 which were repeated) and a yard full of weeds & crabgrass I have cancelled my applications. Their customer service is absolutely horrible, they refuse to return any of my phone calls, answer any of my

3
★★★★★

After 3 application (the first 2 which were repeated) and a yard full of weeds & crabgrass I have cancelled my applications. Their customer service is absolutely horrible, they refuse to return any of my phone calls, answer any of my

.

In 2012, I prepaid for (6)lawn treatments. I did not sign a contract. I only received (5)treatments. \r
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3/29/12\r
5/21/12\r
7/3/12\r
10/1/12\r
11/13/12\r
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A large portion of my lawn died over the winter. On 3/12/2013, Kapp's

3
★★★★★

In 2012, I prepaid for (6)lawn treatments. I did not sign a contract. I only received (5)treatments. \r
\r
3/29/12\r
5/21/12\r
7/3/12\r
10/1/12\r
11/13/12\r
\r
A large portion of my lawn died over the winter. On 3/12/2013, Kapp's

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Kapp's in Oakdale has been great. I found weeds in my yard because of all the rain. We called Kapp's & 2 days later they came out & took care of them at no charge to me. I'd call that good svc.

3
★★★★★

Kapp's in Oakdale has been great. I found weeds in my yard because of all the rain. We called Kapp's & 2 days later they came out & took care of them at no charge to me. I'd call that good svc.

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With all this rain and the service from Kapps my lawn is lookin' great! Highly recommend them.

3
★★★★★

With all this rain and the service from Kapps my lawn is lookin' great! Highly recommend them.

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I was checking out all of the companies I use at our home - and came across the reviews here for Kapps. I use the office in Oakdale and have had no problem at all with them. Girls from the office always call before the technician comes

3
★★★★★

I was checking out all of the companies I use at our home - and came across the reviews here for Kapps. I use the office in Oakdale and have had no problem at all with them. Girls from the office always call before the technician comes

.

I am currently being sued because i didn't pay for two of the three treatments i received fast enough. I was paying per application to Kapps as some sort of trial service. but then i stopped using their services. Now they are suing me for 300 dollars because i owe them about 30 dollars for the two worthless treatments.

1
★☆☆☆☆

I am currently being sued because i didn't pay for two of the three treatments i received fast enough. I was paying per application to Kapps as some sort of trial service. but then i stopped using their services. Now they are suing me for 300 dollars because i owe them about 30 dollars for the two worthless treatments.

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The address of the billing office is in Oakdale, PA. The only reason I selected the rating of 1 star is because there are no minus scores. This company is bad news. I wish I had read the reviews before I signed up for their services.

3
★★★★★

The address of the billing office is in Oakdale, PA. The only reason I selected the rating of 1 star is because there are no minus scores. This company is bad news. I wish I had read the reviews before I signed up for their services.

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If you want careless, sloppy lawn services where you don't agree for applications and they show up when your'e not there and damage your yard and driveway by doing things in the pouring rain, then Kapps is for you. I was led to believe

3
★★★★★

If you want careless, sloppy lawn services where you don't agree for applications and they show up when your'e not there and damage your yard and driveway by doing things in the pouring rain, then Kapps is for you. I was led to believe

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oh how easy it is to jump on the negative wagon..

i do not agree with prior reviews. listen people, if you want to be called first prior to application, call them and tell them, leave a note for your technician. ive done this and they must talk to me every time prior to application or else i dont pay.

this past winter was rough and any competitive company would love to try to put the blame on another company to gain a customer. how stupid can you be? how much snow did we get? how long was it on the ground for? there is absolutely no fertilizer in the world that could of helped us out this year. all you can ask for is for them to put down some extra nitrogen early on this spring to bounce back your lawn. you people should really do your due dilligence instead of being irrogant to the fact, fungus, especially pink mold spots will develop anywhere there was a significant amount of snow. so before complaining about something you obviously do not know about, do your research and get your facts straight.

as for cancelling, isnt it always good to do it with a formal letter going certified mail, or maybe getting a confirmation number over the phone? im not just talking lawn service but in all services in general? im just suggesting...

2
★★★★☆

oh how easy it is to jump on the negative wagon..

i do not agree with prior reviews. listen people, if you want to be called first prior to application, call them and tell them, leave a note for your technician. ive done this and they must talk to me every time prior to application or else i dont pay.

this past winter was rough and any competitive company would love to try to put the blame on another company to gain a customer. how stupid can you be? how much snow did we get? how long was it on the ground for? there is absolutely no fertilizer in the world that could of helped us out this year. all you can ask for is for them to put down some extra nitrogen early on this spring to bounce back your lawn. you people should really do your due dilligence instead of being irrogant to the fact, fungus, especially pink mold spots will develop anywhere there was a significant amount of snow. so before complaining about something you obviously do not know about, do your research and get your facts straight.

as for cancelling, isnt it always good to do it with a formal letter going certified mail, or maybe getting a confirmation number over the phone? im not just talking lawn service but in all services in general? im just suggesting...

Pros: plenty

Cons: none

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I agree completely with the two reviews down below. They did a winterizer application on my lawn and after winter, my lawn was completely hosed. I got another local lawn company to take a look at it and the first thing they said without even knowing about a winterizer application is that "Seems like a bad winterizer application". My grass was matted, wilted and had fungus all over it. Then they come out and put a fertilizer application on my lawn without I even authorizing it. When I called them, the rep "Terri" was being rude and repeatedly told me that I have to pay for that application even when I did not authorize it and neither did they give me any heads up on them coming to perform an application. I called back again and this time "Jennifer" answered the call and she told me that she heard our conversation and that Terri was not being rude at all and I told them that I will be giving them a very bad review online and she did not even care.
These guys need to realize that their business is as good as a happy customer. Instead of suggesting ways to correct the problem and giving a customer the assurance of a good service, they just care for the money. I am not paying them for this application and I am warning everyone to stay away from this place.

0
★☆☆☆☆

I agree completely with the two reviews down below. They did a winterizer application on my lawn and after winter, my lawn was completely hosed. I got another local lawn company to take a look at it and the first thing they said without even knowing about a winterizer application is that "Seems like a bad winterizer application". My grass was matted, wilted and had fungus all over it. Then they come out and put a fertilizer application on my lawn without I even authorizing it. When I called them, the rep "Terri" was being rude and repeatedly told me that I have to pay for that application even when I did not authorize it and neither did they give me any heads up on them coming to perform an application. I called back again and this time "Jennifer" answered the call and she told me that she heard our conversation and that Terri was not being rude at all and I told them that I will be giving them a very bad review online and she did not even care.
These guys need to realize that their business is as good as a happy customer. Instead of suggesting ways to correct the problem and giving a customer the assurance of a good service, they just care for the money. I am not paying them for this application and I am warning everyone to stay away from this place.

Pros: None to talk of

Cons: Everything

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We sold our home in November. The following spring they did an application to the lawn and left a bill. The current owners called and told them this service was not authorized and not wanted. None-the-less, they returned for a second treatment a month later. They sent us the bill for both treatments, and we called first the current owners and then them to tell them they were never authorized to service the lawn. We said we would not pay. In a few months they sent another bill with the promise they would forward the bill to a collection agency. We sent a registered letter to tell them this servicing was their mistake. We just got a letter from a collection agency. This is a wonderful form of extortion. We will not pay. From the earlier review, it is evident this is deliberate and is their way of doing business.

0
★☆☆☆☆

We sold our home in November. The following spring they did an application to the lawn and left a bill. The current owners called and told them this service was not authorized and not wanted. None-the-less, they returned for a second treatment a month later. They sent us the bill for both treatments, and we called first the current owners and then them to tell them they were never authorized to service the lawn. We said we would not pay. In a few months they sent another bill with the promise they would forward the bill to a collection agency. We sent a registered letter to tell them this servicing was their mistake. We just got a letter from a collection agency. This is a wonderful form of extortion. We will not pay. From the earlier review, it is evident this is deliberate and is their way of doing business.

Cons: dishonest behavior

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Despite cancelling services by both mail and phone before the start of the season, Kapp's applied two treatments to our lawn and has refused to drop charges. As a result, our credit rating is lower. We were with this company for several years and were satisfied but terminated services due changing financial resources within our family. Its unbelieveable how poorly they have handled this situation. Their customer service people are arrogant and disrepectful. If you are currently with this company, I recommend certified mail if you decide to terminate services. Good luck!

0
★☆☆☆☆

Despite cancelling services by both mail and phone before the start of the season, Kapp's applied two treatments to our lawn and has refused to drop charges. As a result, our credit rating is lower. We were with this company for several years and were satisfied but terminated services due changing financial resources within our family. Its unbelieveable how poorly they have handled this situation. Their customer service people are arrogant and disrepectful. If you are currently with this company, I recommend certified mail if you decide to terminate services. Good luck!

More about Kapp's Green Lawn Inc. The Lawn Specialist

Fertilization and weed control to keep your lawn green and weed free. We also do core aerations, lime treatments, grub control, insecticide treatments around your home and lawn seeding projects.

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