Pier Cleaners

★★★☆☆
  • 1 East Ave

    Westerly, RI 02891

    Map & Directions
  • 401-596-2622

Personal Services

Personal Services
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68 Cutler St Stonington, CT

2.5 2
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Cloths were supposed to be available on 5/27. Nothing recieved on that date, but payment made with agreement to have items delievered the next day to my house. This was the first glitch, with reasonable service recovery promised. Items were never delivered. They finally were delieverd still with one item missing after I called 4 days later. I spoke to the owner, said she can't give refund, but will "credit the account". I only came back a second time because of the credit. I dropped off $30.10 worth of services on June 10th. I came back to pick up those items on May 17th, all items present, wet and smelly, but present along with the shirt that was never delivered on my first drop off. I was charged the full $30.10. No credit whatsoever was applied to my account

0
★☆☆☆☆

Cloths were supposed to be available on 5/27. Nothing recieved on that date, but payment made with agreement to have items delievered the next day to my house. This was the first glitch, with reasonable service recovery promised. Items were never delivered. They finally were delieverd still with one item missing after I called 4 days later. I spoke to the owner, said she can't give refund, but will "credit the account". I only came back a second time because of the credit. I dropped off $30.10 worth of services on June 10th. I came back to pick up those items on May 17th, all items present, wet and smelly, but present along with the shirt that was never delivered on my first drop off. I was charged the full $30.10. No credit whatsoever was applied to my account

Pros: NOTHING

Cons: wet smelly clothes returned, not available when promised, credits not applied as promised, stains not removed, customer service - NONE

.

JBS Cleaners and Laundromat is decent. I use the laundromat when I want to wash and dry all my winter blankets and beddings because I can get it all done at one time. I like this laundromat because I know they are clean and because the cleaners staff is always present so there is not alot of unmonitored people hang around.

4
★★★★☆

JBS Cleaners and Laundromat is decent. I use the laundromat when I want to wash and dry all my winter blankets and beddings because I can get it all done at one time. I like this laundromat because I know they are clean and because the cleaners staff is always present so there is not alot of unmonitored people hang around.

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