Pearls Candy & Nuts

★★★★☆
  • 4 Eddie Dowling Hwy

    North Smithfield, RI 02896

    Map & Directions
  • 401-769-1166

About Pearls Candy & Nuts

Categories

Food

Food
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3.5 2
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I think the owner and her workers are VERY NICE. My son and his friend long board to the store and visit very often. She gives them free samples to try and doesn't shoo them away even though they are fourteen year old boys on skateboards.

3
★★★★★

I think the owner and her workers are VERY NICE. My son and his friend long board to the store and visit very often. She gives them free samples to try and doesn't shoo them away even though they are fourteen year old boys on skateboards.

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I happen to be the mother whose daughter broke the candy bar in the store. I was in shock when the manager walked up to me and stated that I had to pay for the $10.00 candy bar. My automatic response was to pay for the candy. Yes, I did tell my daughter that it had to come out of her allowence. However, after I spoke with my daughter and other customers who were in the store, they told me that it wasn't her fault. I examined the box that the candy was in, and it had tape around the corner which was already broken! I ended up paying for the candy bar, but I will never ever, return to that candy shop, and I recommend others not to. If so, THEY SHOULD HAVE A SIGN ON THE DOOR, DO NOT TOUCH ANYTHING. IF IT BREAKS YOU BUY! The candy store must not be doing that well if they have to sell faulty products and blame them on customers who drop and "break" them.

0
★☆☆☆☆

I happen to be the mother whose daughter broke the candy bar in the store. I was in shock when the manager walked up to me and stated that I had to pay for the $10.00 candy bar. My automatic response was to pay for the candy. Yes, I did tell my daughter that it had to come out of her allowence. However, after I spoke with my daughter and other customers who were in the store, they told me that it wasn't her fault. I examined the box that the candy was in, and it had tape around the corner which was already broken! I ended up paying for the candy bar, but I will never ever, return to that candy shop, and I recommend others not to. If so, THEY SHOULD HAVE A SIGN ON THE DOOR, DO NOT TOUCH ANYTHING. IF IT BREAKS YOU BUY! The candy store must not be doing that well if they have to sell faulty products and blame them on customers who drop and "break" them.

Cons: Terrible customer service

 

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