Hot Rides INC

★★★★☆
  • 30 Veterans Memorial Pkwy

    East Providence, RI 02914

    Map & Directions
  • 401-435-4444

Automotive

Automotive
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In November I was in a accident, my car needed to get towed, EP Towing towed the car and it was brought to Hot Rides, I went there on a Saturday and they weren't opened, but the owner happen to be there and he helped me with a rental car.

3
★★★★★

In November I was in a accident, my car needed to get towed, EP Towing towed the car and it was brought to Hot Rides, I went there on a Saturday and they weren't opened, but the owner happen to be there and he helped me with a rental car.

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I drive by these guys every day and admire the cars they have parked out front so when my car died 1/2 mile from them, I had my car towed to Hot Rides. I figured they would be psyched to work on my SVT Focus. Turns out it was my timing belt. I figured, fine, I know it's a big job and these guys do some serious re-builds. They were happy to rent me a car for $20 a day. I was happy too since it was so convenient. Things quickly went downhill. The rental turned out to be filthy and unsafe for my kids since the rear seat belts didn't work (one was nonexistent, the other wouldn't extend) Then I got a repair quote from them that was $1,000 higher than anyone else! They didn't do anything to diagnose it besides turn the key. I decided to take my car somewhere else. They were OK with that since they got to charge me for the 18 mile tow. Then when I returned the rental, they jacked me for $10 more per day since I didn't have my repair done there even though I gave them back way more gas than was in it when I picked it up. Thanks for kicking me when I'm down guys. I won't be back. Ever.

0
★☆☆☆☆

I drive by these guys every day and admire the cars they have parked out front so when my car died 1/2 mile from them, I had my car towed to Hot Rides. I figured they would be psyched to work on my SVT Focus. Turns out it was my timing belt. I figured, fine, I know it's a big job and these guys do some serious re-builds. They were happy to rent me a car for $20 a day. I was happy too since it was so convenient. Things quickly went downhill. The rental turned out to be filthy and unsafe for my kids since the rear seat belts didn't work (one was nonexistent, the other wouldn't extend) Then I got a repair quote from them that was $1,000 higher than anyone else! They didn't do anything to diagnose it besides turn the key. I decided to take my car somewhere else. They were OK with that since they got to charge me for the 18 mile tow. Then when I returned the rental, they jacked me for $10 more per day since I didn't have my repair done there even though I gave them back way more gas than was in it when I picked it up. Thanks for kicking me when I'm down guys. I won't be back. Ever.

 

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