East Providence Mitsubishi

★★☆☆☆

Automotive

Automotive
More choices in East Providence:
Resultset_next

Altieri Glass

1417 Atwood Ave Johnston, RI

Resultset_next

J & H Automotive Service Center

100 Brownlee Blvd Warwick, GA

2.3846 13
Hi! Sign in to let us know how East Providence Mitsubishi was?
Write a Review
.

We had a very good sales person...honest and sincere. However, the rest of our experience with this dealership was less than satisfactory (and that's putting it VERY lightly). I bought my Gallant there. When I test drove the vehicle, it was pulling slightly to the left and I told the sales manager that I wanted an alignment on the vehicle before we finalized the deal. We ended up driving the car home that day, in a rush to get rid of our old junker....and called later that week to arrange the alignment. They told me they don't do that there and I would have to bring it elsewhere and pay for it myself! My sales person was so appalled at their treatment of the deal that he offered to pay out of pocket for it!

1
★☆☆☆☆

We had a very good sales person...honest and sincere. However, the rest of our experience with this dealership was less than satisfactory (and that's putting it VERY lightly). I bought my Gallant there. When I test drove the vehicle, it was pulling slightly to the left and I told the sales manager that I wanted an alignment on the vehicle before we finalized the deal. We ended up driving the car home that day, in a rush to get rid of our old junker....and called later that week to arrange the alignment. They told me they don't do that there and I would have to bring it elsewhere and pay for it myself! My sales person was so appalled at their treatment of the deal that he offered to pay out of pocket for it!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased a vehicle from e p mitsubishi 2 yrs ago had nothing but problems.Therefore I went in to let the manager know of my anger.Only to find a new manager there and sales staff. What a 360 turn around.The sales manager didn't stop until my problem was fixed and I went away happy.What a change in the right direction.

5
★★★★★

I purchased a vehicle from e p mitsubishi 2 yrs ago had nothing but problems.Therefore I went in to let the manager know of my anger.Only to find a new manager there and sales staff. What a 360 turn around.The sales manager didn't stop until my problem was fixed and I went away happy.What a change in the right direction.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It was awesome to have a great dealer like them in East Providence Mitsubishi. I personally had very satisfactory experience with them. Hope that is the same case with other folks!

5
★★★★★

It was awesome to have a great dealer like them in East Providence Mitsubishi. I personally had very satisfactory experience with them. Hope that is the same case with other folks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Total dishonest dealer, do not trust this dealership ever. They are so bad they rotate their sales staff from all the bad deal they gave customers oh and by the way read the back of contract if you do deal with them they like to hide things there and no they don't tell you. Your best bet is to go somewhere else.

1
★☆☆☆☆

Total dishonest dealer, do not trust this dealership ever. They are so bad they rotate their sales staff from all the bad deal they gave customers oh and by the way read the back of contract if you do deal with them they like to hide things there and no they don't tell you. Your best bet is to go somewhere else.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I had the worst experience with this dealer. Beyond the fact that their mechanic installed a replacement torque converter improperly, they gave me such an incredibly hard time getting the work redone and then didn't want to pay for my rental car during the time that the vehicle was out of service. They lied several times about everything to do with the incident and from the sales person to the owner I was given no courtesy or honest attention. I even called Corporate to complain and they weren't able to get much of a budge from them. IN the end, the job was redone, here it is almost 3 years later, I'm replacing the torque converter again - of course, my warranty is no longer in effect. You decide whether their original replacement torque converter was any good.

Stay away from this dealer!!!! I warn you.

2
★★☆☆☆

I had the worst experience with this dealer. Beyond the fact that their mechanic installed a replacement torque converter improperly, they gave me such an incredibly hard time getting the work redone and then didn't want to pay for my rental car during the time that the vehicle was out of service. They lied several times about everything to do with the incident and from the sales person to the owner I was given no courtesy or honest attention. I even called Corporate to complain and they weren't able to get much of a budge from them. IN the end, the job was redone, here it is almost 3 years later, I'm replacing the torque converter again - of course, my warranty is no longer in effect. You decide whether their original replacement torque converter was any good.

Stay away from this dealer!!!! I warn you.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I bought a car from them in January and it took them 4 months to schedule the work that was promised to be done. When I took the car in, they said it was too late since I had the car for four months. I talked to them once a week since buying and was continuously promised that the work would be scheduled as soon as a loaner car was available. Now they claim that the work cannot be done because the proper forms weren't filled out - they conveniently lost the list of issues that needed to be fixed from day one! Too many excuses, horrible sales tactics and rude employees - stay away!

3
★★★☆☆

I bought a car from them in January and it took them 4 months to schedule the work that was promised to be done. When I took the car in, they said it was too late since I had the car for four months. I talked to them once a week since buying and was continuously promised that the work would be scheduled as soon as a loaner car was available. Now they claim that the work cannot be done because the proper forms weren't filled out - they conveniently lost the list of issues that needed to be fixed from day one! Too many excuses, horrible sales tactics and rude employees - stay away!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

The salesmen are dispicable - still haven't fixed what they promised they would fix with a new excuse every week. Here's the list of excuses - the garage couldn't fix it this time, bring it back; our manager was fired for not doing his job; we have a new manager; our manager quit; bring it in (only to find out that the service manager didn't know that I was bringing it in). They also forged my name on some of the registry paperwork. Service isn't any better - they claim to fix things that I could have done better myself.

0
★☆☆☆☆

The salesmen are dispicable - still haven't fixed what they promised they would fix with a new excuse every week. Here's the list of excuses - the garage couldn't fix it this time, bring it back; our manager was fired for not doing his job; we have a new manager; our manager quit; bring it in (only to find out that the service manager didn't know that I was bringing it in). They also forged my name on some of the registry paperwork. Service isn't any better - they claim to fix things that I could have done better myself.

Pros: None

Cons: Everything

.

recently made an auto parts purchase with this business, East Providence Mitsubishi. After not recieving my mail-order parts I realized I had also been charged multiple times by this business. I contacted this dealer via email, but got no response. I then contacted my bank who got ahold of the parts manager, who said he would fix everything that day. He did not, so I sent another email tastefully stating that I was disappointed and that they would not be getting my business ever again. The reply I got back was this :

WE SPOKE YESTERDAY ABOUT THE MISHAP AND THOUGH WE WERE ALL SET. MY OFFICE PERSON RAN YOUR CREDIT TODAY AND I GET ANTHER E-MAIL FROM YOU STATING THAT YOU HATE US FOR MAKING A MISTAKE. WELL IF YOU FEEL THE WAY YOU DO THEN THERES NO HELPING YOU IN THE FUTURE. SO YOUR CREDIT IS DONE AND SO IS YOUR ACCOUNT WITH US. SO GO AHEAD AND TELL ALL YOUR LITTLE FRIENDS ABOUT HOW BAD WE TRAETED YOU AND YOUR LITTLE CULT CAN SIT IN THE CORNER CRING ABOUT HAW BAD WE TREATED YOU.

1
★☆☆☆☆

recently made an auto parts purchase with this business, East Providence Mitsubishi. After not recieving my mail-order parts I realized I had also been charged multiple times by this business. I contacted this dealer via email, but got no response. I then contacted my bank who got ahold of the parts manager, who said he would fix everything that day. He did not, so I sent another email tastefully stating that I was disappointed and that they would not be getting my business ever again. The reply I got back was this :

WE SPOKE YESTERDAY ABOUT THE MISHAP AND THOUGH WE WERE ALL SET. MY OFFICE PERSON RAN YOUR CREDIT TODAY AND I GET ANTHER E-MAIL FROM YOU STATING THAT YOU HATE US FOR MAKING A MISTAKE. WELL IF YOU FEEL THE WAY YOU DO THEN THERES NO HELPING YOU IN THE FUTURE. SO YOUR CREDIT IS DONE AND SO IS YOUR ACCOUNT WITH US. SO GO AHEAD AND TELL ALL YOUR LITTLE FRIENDS ABOUT HOW BAD WE TRAETED YOU AND YOUR LITTLE CULT CAN SIT IN THE CORNER CRING ABOUT HAW BAD WE TREATED YOU.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Bought a used car in January 2007...got a fair price. Haven't had the need for service as of yet.

Through out the process, I was told a number of times by representatives from sales..to management...to finance that I could and would receive the satellite stereo that my wife had just purchased and had installed in my trade vehicle as a gift. I never received it- or any other form of compensation as promised. I called for months and got blown off. Each time being told that they would call me back. They never did.

It's June...Now...a dealer is a dealer is a dealer. The buyer will never get the upper hand. As with any business, a dealer is providing a product for a profit. I understand as much.

However, as a dealer, you are only as 'good' as your last deal. Fair is Fair- Had I been told that I was S-O-L with the satellite stereo from the beginning, I could have had it taken out prior to the trade. Instead, my wife is out $400 and I have a face plate to a satellite stereo system that is- God Only Knows Where.

No problems with the car..just the manner in which business is conducted here. If you can get a comparable deal on a comparable vehicle elsewhere...go elsewhere.

2
★★☆☆☆

Bought a used car in January 2007...got a fair price. Haven't had the need for service as of yet.

Through out the process, I was told a number of times by representatives from sales..to management...to finance that I could and would receive the satellite stereo that my wife had just purchased and had installed in my trade vehicle as a gift. I never received it- or any other form of compensation as promised. I called for months and got blown off. Each time being told that they would call me back. They never did.

It's June...Now...a dealer is a dealer is a dealer. The buyer will never get the upper hand. As with any business, a dealer is providing a product for a profit. I understand as much.

However, as a dealer, you are only as 'good' as your last deal. Fair is Fair- Had I been told that I was S-O-L with the satellite stereo from the beginning, I could have had it taken out prior to the trade. Instead, my wife is out $400 and I have a face plate to a satellite stereo system that is- God Only Knows Where.

No problems with the car..just the manner in which business is conducted here. If you can get a comparable deal on a comparable vehicle elsewhere...go elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I bought a used car from East Providence Mitsubishi three months ago. They have called me a couple of times since just to see if everything was alright. (I didn't get that from Pride which I would never buy from again). Yes, I had a minor problem with my car and they took me in immediately and fixed the problem. Their service is excellent and are very courteous. Everyone is so nice and pleasant to deal with. I find them to be honest and sincere and would absolutely recommend them. They treat me as if I bought new.

4
★★★★☆

I bought a used car from East Providence Mitsubishi three months ago. They have called me a couple of times since just to see if everything was alright. (I didn't get that from Pride which I would never buy from again). Yes, I had a minor problem with my car and they took me in immediately and fixed the problem. Their service is excellent and are very courteous. Everyone is so nice and pleasant to deal with. I find them to be honest and sincere and would absolutely recommend them. They treat me as if I bought new.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

East Providence Mitsubishi is the worst dealership I have ever been to in my entire life. They are dishonest and unbelievably rude. I do not recommend anyone to this dealership. I would never do business with them in my life. If you want to be scammed that is the place to go.

1
★☆☆☆☆

East Providence Mitsubishi is the worst dealership I have ever been to in my entire life. They are dishonest and unbelievably rude. I do not recommend anyone to this dealership. I would never do business with them in my life. If you want to be scammed that is the place to go.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

What would you think of a dealer who would sell you a car that can not pass state inspection even after multiple "repairs"? Not much?? Yeah, me too!!!!!!!!!!!

1
★☆☆☆☆

What would you think of a dealer who would sell you a car that can not pass state inspection even after multiple "repairs"? Not much?? Yeah, me too!!!!!!!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

They are a great company to buy from. Customer service is the best. They were honest from the start . Did everything they could to please me. They made buying a car simple and easy. Would go back again

4
★★★★☆

They are a great company to buy from. Customer service is the best. They were honest from the start . Did everything they could to please me. They made buying a car simple and easy. Would go back again

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used East Providence Mitsubishi, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review