Flint Audio-Video

★★★☆☆
  • 99 E Main Rd # 6

    Middletown, RI 02842

    Map & Directions
  • 401-849-2280

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We engaged Flint Audio (Gary Gagne) to install an audio system in our home as part of a larger renovation project. The work was not performed on time and, to be honest, I am still not satisfied with the work done. To top it off, we had requested that outside speakers be installed as part of the work and, in May, one of their guys came to the house to do the installation. He decided he did not have the right ladder and said he would be back to install. It's now August 6 and the speakers are still not installed, even though all payments were made back in April. I called Gary Gagne and asked that they send someone out to sort it and he pushed me off again.

If you work with these guys be sure you don't pay them until everything is done or you will be chasing to get them to finish the work.

I would not use them again.

0
★☆☆☆☆

We engaged Flint Audio (Gary Gagne) to install an audio system in our home as part of a larger renovation project. The work was not performed on time and, to be honest, I am still not satisfied with the work done. To top it off, we had requested that outside speakers be installed as part of the work and, in May, one of their guys came to the house to do the installation. He decided he did not have the right ladder and said he would be back to install. It's now August 6 and the speakers are still not installed, even though all payments were made back in April. I called Gary Gagne and asked that they send someone out to sort it and he pushed me off again.

If you work with these guys be sure you don't pay them until everything is done or you will be chasing to get them to finish the work.

I would not use them again.

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I bought a new Sony televison in the middletown store 4 months ago and it was ? hit by the storm..they are fast to respond and even gave me a loner during the repair! You would never get this service at Best Buy or BJ's. It is worth buying your electronics there.

2
★★★★★

I bought a new Sony televison in the middletown store 4 months ago and it was ? hit by the storm..they are fast to respond and even gave me a loner during the repair! You would never get this service at Best Buy or BJ's. It is worth buying your electronics there.

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My wife and I went into this store in Middletown looking for a television. It was a Saturday and the place was very busy with customers. One salesman said to us very politely, "Be right with you." Not a problem, we wanted to look around first anyway.

When our salesman, Adam, finally approached us he was very friendly. He gave us a very easy to understand, very clear explanation of all the different televisions. After we picked one out, Flint delivered the set, took away our old television (it was huge) and set up the new one at no extra charge!

My daughter is going to school next year, and we will be back to Flint to buy a new Apple computer for her.

I couldn't get over the service and will tell everyone I know that Flint is the place for electronics.

2
★★★★★

My wife and I went into this store in Middletown looking for a television. It was a Saturday and the place was very busy with customers. One salesman said to us very politely, "Be right with you." Not a problem, we wanted to look around first anyway.

When our salesman, Adam, finally approached us he was very friendly. He gave us a very easy to understand, very clear explanation of all the different televisions. After we picked one out, Flint delivered the set, took away our old television (it was huge) and set up the new one at no extra charge!

My daughter is going to school next year, and we will be back to Flint to buy a new Apple computer for her.

I couldn't get over the service and will tell everyone I know that Flint is the place for electronics.

Pros: Friendly knowledable sales people, Great Delivery!

Cons: Busy place

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Went in looking for a surround bar/sound bar to fit under my wall mounted Plasma. Walked around the store for ten minutes while the sales people chatted in an adjacent room. Finally waited by the counter and someone walked by asking if " I was all set". I know I should have left then but....
Finally, a tall salesman was summoned from the corner. I asked about surround bars/sound bars. He told that Polk did not make such a speaker. He did show me a Yamaha but I already have a decent receiver. I thought for sure that Polk or Boston Acoustics made what I was looking for and asked again. The salesman told me has positive. After I got home, I went to Polkdotcom and found exactly what I was looking for. Amazingly the exact speaker was on the Flint website....
I really expected a level of knowledge beyond the Best Buy around the corner.

1
★★☆☆☆

Went in looking for a surround bar/sound bar to fit under my wall mounted Plasma. Walked around the store for ten minutes while the sales people chatted in an adjacent room. Finally waited by the counter and someone walked by asking if " I was all set". I know I should have left then but....
Finally, a tall salesman was summoned from the corner. I asked about surround bars/sound bars. He told that Polk did not make such a speaker. He did show me a Yamaha but I already have a decent receiver. I thought for sure that Polk or Boston Acoustics made what I was looking for and asked again. The salesman told me has positive. After I got home, I went to Polkdotcom and found exactly what I was looking for. Amazingly the exact speaker was on the Flint website....
I really expected a level of knowledge beyond the Best Buy around the corner.

Pros: Nice place, conveneint location, nice looking HD TV selection

Cons: small HT set up, limited space, very few speakers, lack of sales knowledge

 

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