Walt's Roast Beef

★★☆☆☆
  • 285 Newport Ave

    Pawtucket, RI 02861

    Map & Directions
  • 401-725-2333

About Walt's Roast Beef

Hours
Mon. - Thu. 11am - 9:30pm;Fri. - Sat. 11am - 10pm;Sun. 12am - 9pm

Food

Food
More choices in Pawtucket:
Resultset_next

Sax's Steak & Pizza

324 Waterman Ave East Providence, RI

Resultset_next

Chelo's Beef Hearth

505 Silver Spring St Providence, KY

2.3846 13
Hi! Sign in to let us know how Walt's Roast Beef was?
Write a Review
.

I've been a fan of Walt's for years and is my favorite "fast casual" restaurant.

Service is fast an efficient, the place is clean, and most importantly the food is great. They run a tight ship.

5
★★★★★

I've been a fan of Walt's for years and is my favorite "fast casual" restaurant.

Service is fast an efficient, the place is clean, and most importantly the food is great. They run a tight ship.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The food here is ok compared with the rest of the Walt's chain. The problem here is with the snotty customer service reps behind the counter - especially the young one with the glasses. If you have a special request, forget it. She packages up the food and basically throws it at you. It looks like I am now a customer of Miller's Roast Beef that just opened in Pawtucket. I am sick and tired of paying through the nose just to be treated badly.

1
★☆☆☆☆

The food here is ok compared with the rest of the Walt's chain. The problem here is with the snotty customer service reps behind the counter - especially the young one with the glasses. If you have a special request, forget it. She packages up the food and basically throws it at you. It looks like I am now a customer of Miller's Roast Beef that just opened in Pawtucket. I am sick and tired of paying through the nose just to be treated badly.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

The food here is ok compared with the rest of the Walt's chain. The problem here is with the snotty customer service reps behind the counter - especially the young one with the glasses. If you have a special request, forget it. She

3
★★★★★

The food here is ok compared with the rest of the Walt's chain. The problem here is with the snotty customer service reps behind the counter - especially the young one with the glasses. If you have a special request, forget it. She

.

Stopped in for a sandwich with my daughter. at 1:00....carrying my water bottle. Was told I had to leave by manager - who was not even apologetic - because I was carrying a water bottle, and they are not allowed. "You'll have to take that bottle outside." No explanation...and she got angry at me saying I should have read the policy on the door. I asked for my money back and left. Rude.
Had she explained the REASON I might have understood, but to treat me like a criminal for carrying water - please. Not worth it, will not go back. When rules make no sense, change them!!!

0
★☆☆☆☆

Stopped in for a sandwich with my daughter. at 1:00....carrying my water bottle. Was told I had to leave by manager - who was not even apologetic - because I was carrying a water bottle, and they are not allowed. "You'll have to take that bottle outside." No explanation...and she got angry at me saying I should have read the policy on the door. I asked for my money back and left. Rude.
Had she explained the REASON I might have understood, but to treat me like a criminal for carrying water - please. Not worth it, will not go back. When rules make no sense, change them!!!

.

No star's
I went in to the Pawtucket store today for the first time.
I usually go to the Warwick, Ri store and love it.
I ordered a roast beef sandwich rare.
When it came I comment it looked over cooked.
The waitress snapped / quipped with no smile or no sign of caring. W"e do the best we can to accommodate a rare order".
The sauce made it look medium so I went to my car and left with my order.
It was the driest over cooked roast beef sandwich i have ever had.
I they don't have any rare roast beef come back and tell me before giving me a dry over cooked piece of beef.
I threw it away it was so bad.

1
★☆☆☆☆

No star's
I went in to the Pawtucket store today for the first time.
I usually go to the Warwick, Ri store and love it.
I ordered a roast beef sandwich rare.
When it came I comment it looked over cooked.
The waitress snapped / quipped with no smile or no sign of caring. W"e do the best we can to accommodate a rare order".
The sauce made it look medium so I went to my car and left with my order.
It was the driest over cooked roast beef sandwich i have ever had.
I they don't have any rare roast beef come back and tell me before giving me a dry over cooked piece of beef.
I threw it away it was so bad.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I had the same problem with waltz as Becca j i went in there one day as they were just opening there was no one in the place at the time my son was 2 as the same trying to tell a 2 year old to calm down just doesn't work there was a older woman there at the counter and she said to me that i needed to control my kid because there is elderly people that come in not you know for the safety of my child but the elderly but remind you there was no one in the place at the time she was very rude and since then i have only been there 2 times i hope they read this stuff and approve on the skills to a better running business!

1
★☆☆☆☆

I had the same problem with waltz as Becca j i went in there one day as they were just opening there was no one in the place at the time my son was 2 as the same trying to tell a 2 year old to calm down just doesn't work there was a older woman there at the counter and she said to me that i needed to control my kid because there is elderly people that come in not you know for the safety of my child but the elderly but remind you there was no one in the place at the time she was very rude and since then i have only been there 2 times i hope they read this stuff and approve on the skills to a better running business!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

If Walt's wants to hire rude staff then they have lost us as customers.

We recently moved from Providence to Cumberland and were very happy to find out that Walt's has a Pawtucket location that is close to us. Last night I stopped by Walt's I placed an order with an extremely rude counter person. He was nasty and very curt with the elderly gentleman in line in front of me and he was equally rude with me too. After I got home I told my wife about my experience and she said "Oh yeah, the rude kid with the glasses, right?" Anyways, come to find out she won't go there anymore because he was very rude to her a few weeks ago.

I called the manager about this incident last night and she told me to call today to talk to the owner, Richard Rinaldi. Needless to say he was very combative with me on the phone when all I was trying to do was give him a "heads up" that he has a very rude employee.

If that's how Walts is run, with rude unfriendly customer service, then we'll never be back. Its too bad, we have had Walts at least once a week since we moved to RI three years ago.

1
★☆☆☆☆

If Walt's wants to hire rude staff then they have lost us as customers.

We recently moved from Providence to Cumberland and were very happy to find out that Walt's has a Pawtucket location that is close to us. Last night I stopped by Walt's I placed an order with an extremely rude counter person. He was nasty and very curt with the elderly gentleman in line in front of me and he was equally rude with me too. After I got home I told my wife about my experience and she said "Oh yeah, the rude kid with the glasses, right?" Anyways, come to find out she won't go there anymore because he was very rude to her a few weeks ago.

I called the manager about this incident last night and she told me to call today to talk to the owner, Richard Rinaldi. Needless to say he was very combative with me on the phone when all I was trying to do was give him a "heads up" that he has a very rude employee.

If that's how Walts is run, with rude unfriendly customer service, then we'll never be back. Its too bad, we have had Walts at least once a week since we moved to RI three years ago.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

The day I was there the lady at the counter had a cold and was working! What is the matter? Don't give sick days? That's not right it reflects poorly on the manager not this poor soul at the counter. I had to take an Airbourne-shame on you!

1
★☆☆☆☆

The day I was there the lady at the counter had a cold and was working! What is the matter? Don't give sick days? That's not right it reflects poorly on the manager not this poor soul at the counter. I had to take an Airbourne-shame on you!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Sometimes people dont realize that what they think may be cute, may be a hazard in a restaurant. Chilren shouldnt be running or skipping around. They could slip and fall or cause someone else to, and props to the manager.

1
★☆☆☆☆

Sometimes people dont realize that what they think may be cute, may be a hazard in a restaurant. Chilren shouldnt be running or skipping around. They could slip and fall or cause someone else to, and props to the manager.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

My family and i are consistant customers of Walt's and it wasnt until this past friday that i decided i will never be going to Walt's again. I am the mother of a 1 and a 1/2 year old and for a place that claims to be "family friendly" i dont find what i am about to explain very "family friendly" My daughter was playing with her toy dancing around not causing any trouble running back and forth a little bit i was stadning right by her side the whole time. The manager said that i would need to tell her to stop running because there were older people around and she didnt want them to get hurt. Mind you she didn say please or thank you. I then picked my daughter up but with her being 1 and a half she did not want to be held. I then put her back down and told her not to run. Well as a one and a half year will do she ran a little bit turned around and laughed so as i wwas walking over to here the manager came out from behind the counter and said to me " you know you really need to control your kid" i had to bite my tounge. I found that to be extremeley rude. I was keeping and eye on her and i feel that she had no place to be speaking to me the way she did.

1
★☆☆☆☆

My family and i are consistant customers of Walt's and it wasnt until this past friday that i decided i will never be going to Walt's again. I am the mother of a 1 and a 1/2 year old and for a place that claims to be "family friendly" i dont find what i am about to explain very "family friendly" My daughter was playing with her toy dancing around not causing any trouble running back and forth a little bit i was stadning right by her side the whole time. The manager said that i would need to tell her to stop running because there were older people around and she didnt want them to get hurt. Mind you she didn say please or thank you. I then picked my daughter up but with her being 1 and a half she did not want to be held. I then put her back down and told her not to run. Well as a one and a half year will do she ran a little bit turned around and laughed so as i wwas walking over to here the manager came out from behind the counter and said to me " you know you really need to control your kid" i had to bite my tounge. I found that to be extremeley rude. I was keeping and eye on her and i feel that she had no place to be speaking to me the way she did.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

We go to Walts Roast Beef for lunch once in a while. They have great sandwiches with toasted rolls. The place is clean and the service is friendly and fast.

3
★★★☆☆

We go to Walts Roast Beef for lunch once in a while. They have great sandwiches with toasted rolls. The place is clean and the service is friendly and fast.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I do recommend Walt's Roast Beef. I love their sandwiches. They have good prices. The fact that the roll is toasted makes it even better. They offer a variety of sizes and things on their menu. And the kids love this place too. I like that they have different sauces to put on top of the food too.

5
★★★★★

I do recommend Walt's Roast Beef. I love their sandwiches. They have good prices. The fact that the roll is toasted makes it even better. They offer a variety of sizes and things on their menu. And the kids love this place too. I like that they have different sauces to put on top of the food too.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Walt's is famous for their roast beef sandwiches and delicious french fries. They also serve pastrami and turkey sandwiches as well as fish & chips (on Wednesday and Friday). This is a sit down family-friendly restaurant a few steps above fast food places but similarly priced. A great value for the quality!

PROS: Decent menu choices, fairly priced
CONS: The majority of the items are buttered and/or fried

4
★★★★☆

Walt's is famous for their roast beef sandwiches and delicious french fries. They also serve pastrami and turkey sandwiches as well as fish & chips (on Wednesday and Friday). This is a sit down family-friendly restaurant a few steps above fast food places but similarly priced. A great value for the quality!

PROS: Decent menu choices, fairly priced
CONS: The majority of the items are buttered and/or fried

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Walt's Roast Beef, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review