Hillside Avenue Family & Comm

★★★☆☆
  • 727 East Ave Ste 2

    Pawtucket, RI 02860

    Map & Directions
  • 401-725-6160

Health & Medical

Health & Medical
More choices in Pawtucket:
Resultset_next

Zaydon Paul T Md

115 Newport Avenue Pawtucket, RI

Resultset_next

East Providence Medical Center

525 Taunton Ave East Providence, RI

3.0 2
Hi! Sign in to let us know how Hillside Avenue Family & Comm was?
Write a Review
.

Needing to see the dr for a script update I tried to make an appt. They told me that I needed to pay the $50.00 cancellation fee first. Due to being hit hard by the economy I couldn't, but set up a payment plan. Needless to say, I was hung up on by staff. Soon after they told me that I could pay the $15 co-pay and $10 toward my balance and I'll be seen. I told them I could pay one or the other but not both at this time. Staff told me those were the terms. When I told them that I guess I'd need to forego my meds I got a snippy "Ok" and was hung up AGAIN!

If you want a drs. office that cares more about money than your health then this office is for you.

1
★☆☆☆☆

Needing to see the dr for a script update I tried to make an appt. They told me that I needed to pay the $50.00 cancellation fee first. Due to being hit hard by the economy I couldn't, but set up a payment plan. Needless to say, I was hung up on by staff. Soon after they told me that I could pay the $15 co-pay and $10 toward my balance and I'll be seen. I told them I could pay one or the other but not both at this time. Staff told me those were the terms. When I told them that I guess I'd need to forego my meds I got a snippy "Ok" and was hung up AGAIN!

If you want a drs. office that cares more about money than your health then this office is for you.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Hillside is one of the most forward thinking family practices I've seen. They are managed in such a way to really put the patient at the center of what they do, regardless of income. Their doctors are caring, and are trained to relate to their patients (yes, you can train doctors to do this !).

Hillside has recently moved to a new location in a shopping plaza at the Pawtucket Providence line (next to a Brooks), and the new office design has made the patient experience more intimate. The doctors are split into three teams, each with three doctors, plus nursing and administrative staff. Each team has an office, with its own waiting area, exam rooms, etc. The offices are decorated simply but in pleasant colors - it looks like they gave it some thought and didn't just throw it together.

Some unique things the office does:
- open access scheduling: you can get an appointment same day
- second language staff: nurses and docs who speak spanish and Portuguese
- office-run basic health insurance: hillside will provide basic health insurance for their services for a low monthly fee, they may also provide sliding scale services

The docs there really care about helping people.

5
★★★★★

Hillside is one of the most forward thinking family practices I've seen. They are managed in such a way to really put the patient at the center of what they do, regardless of income. Their doctors are caring, and are trained to relate to their patients (yes, you can train doctors to do this !).

Hillside has recently moved to a new location in a shopping plaza at the Pawtucket Providence line (next to a Brooks), and the new office design has made the patient experience more intimate. The doctors are split into three teams, each with three doctors, plus nursing and administrative staff. Each team has an office, with its own waiting area, exam rooms, etc. The offices are decorated simply but in pleasant colors - it looks like they gave it some thought and didn't just throw it together.

Some unique things the office does:
- open access scheduling: you can get an appointment same day
- second language staff: nurses and docs who speak spanish and Portuguese
- office-run basic health insurance: hillside will provide basic health insurance for their services for a low monthly fee, they may also provide sliding scale services

The docs there really care about helping people.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Hillside Avenue Family & Comm, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review