Grenon's of Newport

★★★★★
  • 210 Bellevue Ave

    Newport, RI 02840

    Map & Directions
  • 401-846-0598

About Grenon's of Newport

Hours
Tuesday 10-5:30 Wednesday 10-5:30 Thursday 10-5:30 Friday 10-5:30 Saturday 10-5:30
5.0 10
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I bought my fianc engagement ring here. Betsy was very informative with helping me pick the diamond. Their expertise in jewelry makes your experience in picking the perfect ring very easy and enjoyable. Thank you for your help and look forward to getting our wedding bands there.

5
★★★★★

I bought my fianc engagement ring here. Betsy was very informative with helping me pick the diamond. Their expertise in jewelry makes your experience in picking the perfect ring very easy and enjoyable. Thank you for your help and look forward to getting our wedding bands there.

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My fiance and I love the engagement ring Grenon's created especially for us! I was able to do all of the communication by e-mail and over the phone and it was always stellar service! Thank you for a beautiful ring! We look to forward to working with Grenon's in the near future!

5
★★★★★

My fiance and I love the engagement ring Grenon's created especially for us! I was able to do all of the communication by e-mail and over the phone and it was always stellar service! Thank you for a beautiful ring! We look to forward to working with Grenon's in the near future!

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Last week I picked up my new Wedding ring and Anniversary band that Grenon's custom made using all of my stones. The experience was great from start to finish. Betsy was wonderful to work with and was so helpful in helping me design the ring I have always wanted. I am so happy with the finished product and would highly recommend this business to anyone.

5
★★★★★

Last week I picked up my new Wedding ring and Anniversary band that Grenon's custom made using all of my stones. The experience was great from start to finish. Betsy was wonderful to work with and was so helpful in helping me design the ring I have always wanted. I am so happy with the finished product and would highly recommend this business to anyone.

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About a month ago I picked up my completely rebuilt and refurbished Rolex Submariner (red lettered) watch from Grenon's of Newport. NOT surprisingly (I have utilized their services in the past), they did an AMAZING job of getting it running again in peak "health" as well as tweaking some some other issues that I had not been aware of. The bezel was replaced and the crystal and band were brought back to looking like brand new!

I had been meaning to write a review for the last few weeks but company and the bustle of "Summer in Newport" got in the way a bit. And, in a strange way, I'm glad it did! I had asked Betsy and Ray when I dropped off the watch if they could find out how old the watch was while it was being refurbished. They said they would match up my serial number and have the "year of production" ready for when I picked it up. It turned out to be 1969...some 8-10 years OLDER than I thought it was.

I recount this story because in a complete coincidence I happened to turn on "Antiques Roadshow" on PBS last week and, walla, a guy brought in his uncle's 1970 Submariner that was purchased back then for $340.00. It was identical in every way to mine except for the single year and the fact that it was plain that Grenon's had brought MINE to a much superior condition! The auctioneer then estimated that the uncle's watch was now worth "in the neighborhood of $6-8,000." The nephew nearly fell over. I'm now estimating that mine is in the $8-10,000 neighborhood and I am now even MORE than happy to have "treated" myself to the refurbish earlier this summer.

The knowledge and enthusiasm of Ray and Betsy and their staff made the entire experience of being a customer effortless and secure. Several email updates let me know both the progress of my repairs and of a slight delay in obtaining a part so I could plan when to retrieve it. It actually ended up coming in 2 weeks sooner than expected! I can't say enough about the high level of customer service at Grenon's as well as the sincere and friendly way they do business. I had a great "customer experience" :>)

5
★★★★★

About a month ago I picked up my completely rebuilt and refurbished Rolex Submariner (red lettered) watch from Grenon's of Newport. NOT surprisingly (I have utilized their services in the past), they did an AMAZING job of getting it running again in peak "health" as well as tweaking some some other issues that I had not been aware of. The bezel was replaced and the crystal and band were brought back to looking like brand new!

I had been meaning to write a review for the last few weeks but company and the bustle of "Summer in Newport" got in the way a bit. And, in a strange way, I'm glad it did! I had asked Betsy and Ray when I dropped off the watch if they could find out how old the watch was while it was being refurbished. They said they would match up my serial number and have the "year of production" ready for when I picked it up. It turned out to be 1969...some 8-10 years OLDER than I thought it was.

I recount this story because in a complete coincidence I happened to turn on "Antiques Roadshow" on PBS last week and, walla, a guy brought in his uncle's 1970 Submariner that was purchased back then for $340.00. It was identical in every way to mine except for the single year and the fact that it was plain that Grenon's had brought MINE to a much superior condition! The auctioneer then estimated that the uncle's watch was now worth "in the neighborhood of $6-8,000." The nephew nearly fell over. I'm now estimating that mine is in the $8-10,000 neighborhood and I am now even MORE than happy to have "treated" myself to the refurbish earlier this summer.

The knowledge and enthusiasm of Ray and Betsy and their staff made the entire experience of being a customer effortless and secure. Several email updates let me know both the progress of my repairs and of a slight delay in obtaining a part so I could plan when to retrieve it. It actually ended up coming in 2 weeks sooner than expected! I can't say enough about the high level of customer service at Grenon's as well as the sincere and friendly way they do business. I had a great "customer experience" :>)

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I recently had a beautiful custom Diamond Eternity Band made here... and couldn't be more thrilled with the outcome! The process to create just the custom look I wanted was efficient and precise..all handled through email...This business has VERY high standards and I know they will always stand behind what they sell.
They are the real deal!....old fashioned customer service.

5
★★★★★

I recently had a beautiful custom Diamond Eternity Band made here... and couldn't be more thrilled with the outcome! The process to create just the custom look I wanted was efficient and precise..all handled through email...This business has VERY high standards and I know they will always stand behind what they sell.
They are the real deal!....old fashioned customer service.

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I recently had the pleasure of dealing with Grenons to purchase a watch for my husband. Both Ray and Betsy are very knowlegeable and professional. The experience was fantastic....I also had them redesign a ring for me...it is stunning! I highly recommend them.

5
★★★★★

I recently had the pleasure of dealing with Grenons to purchase a watch for my husband. Both Ray and Betsy are very knowlegeable and professional. The experience was fantastic....I also had them redesign a ring for me...it is stunning! I highly recommend them.

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Grenon's of Newport is very professional and extremely customer service oriented. My Rado watch was completely rebuilt and is functioning just as well as it was when purchased in 1992. I treasure my watch as it is my signature piece of jewelry and am grateful to Betsy, Raymond and their staff for taking the time and effort to "get it right" the first time!

5
★★★★★

Grenon's of Newport is very professional and extremely customer service oriented. My Rado watch was completely rebuilt and is functioning just as well as it was when purchased in 1992. I treasure my watch as it is my signature piece of jewelry and am grateful to Betsy, Raymond and their staff for taking the time and effort to "get it right" the first time!

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It is a pleasure to write this review. Betsy at Grenon's was a pure joy to work with. I was in Newport from Connecticut visiting my daughter, my wedding was coming up in a few months, so stopped in Grenon's to look for my ring. After talking with Betsy, she quickly realized that I wanted something unique and spectacular! She showed me the process of 3D custom jewelry design. I knew this was the way to go as I wanted a rare and different look to my wedding band. That is exactly what I got! This was accomplished via email without traveling back and forth to Newport. When I saw the final draft I immediately approved it and felt 100% confident that it would be perfect and it was. It arrived on time and is everything that I hoped for and more. Betsy and all at Grenon's are knowledgeable, professional and eager to please. Customer service at its' finest. Not a day goes by that I do not get a compliment on how gorgeous my ring is, I simply tell all that it came from Grenon's of Newport, stop in and ask for Betsy!

5
★★★★★

It is a pleasure to write this review. Betsy at Grenon's was a pure joy to work with. I was in Newport from Connecticut visiting my daughter, my wedding was coming up in a few months, so stopped in Grenon's to look for my ring. After talking with Betsy, she quickly realized that I wanted something unique and spectacular! She showed me the process of 3D custom jewelry design. I knew this was the way to go as I wanted a rare and different look to my wedding band. That is exactly what I got! This was accomplished via email without traveling back and forth to Newport. When I saw the final draft I immediately approved it and felt 100% confident that it would be perfect and it was. It arrived on time and is everything that I hoped for and more. Betsy and all at Grenon's are knowledgeable, professional and eager to please. Customer service at its' finest. Not a day goes by that I do not get a compliment on how gorgeous my ring is, I simply tell all that it came from Grenon's of Newport, stop in and ask for Betsy!

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I can't compliment the Grenon's enough on their service and exceptional attention to detail. I have done business with them several times now - first a watch, then a pearl necklace, and now a new custom designed diamond ring and wedding band. Every time they continue to exceed my expectations. They hand selected diamonds to meet my specifications, brought in several bands based on the description of what I wanted, and worked with me to custom create the perfect set for me! They provided an exceptional 3D drawing to ensure I was completely satisfied and had the stone laser etched for its own unique identification.
I have high product and service expectations and do not recommend a business unless I am completely confident Ray and Betsy are truly superb at what they do and how they treat their customers.

5
★★★★★

I can't compliment the Grenon's enough on their service and exceptional attention to detail. I have done business with them several times now - first a watch, then a pearl necklace, and now a new custom designed diamond ring and wedding band. Every time they continue to exceed my expectations. They hand selected diamonds to meet my specifications, brought in several bands based on the description of what I wanted, and worked with me to custom create the perfect set for me! They provided an exceptional 3D drawing to ensure I was completely satisfied and had the stone laser etched for its own unique identification.
I have high product and service expectations and do not recommend a business unless I am completely confident Ray and Betsy are truly superb at what they do and how they treat their customers.

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Fantastic customer service!

I had been looking for several years for just the right store to trust with heirloom watch belonging to my father for restoration to original condition when I checked with the good folks at Grenon's. Based on the initial conversation with them, I knew immediately they were the ones. The result is nothing less than amazing. I could not be more pleased! In addition to the extremely high level of workmanship, I was greatly impressed with the customer service experience from start to finish. I felt as though I was their most important customer! When I mentioned that I hoped to have the watch back in time for a special day, Betsy Grenon personally ensured that I got it on time.

If you need any work done on your timepiece or if you are looking for a new watch, Grenon's has my strongest possible recommendation. They provide top shelf products and services and stand by them. Thanks again so much!

5
★★★★★

Fantastic customer service!

I had been looking for several years for just the right store to trust with heirloom watch belonging to my father for restoration to original condition when I checked with the good folks at Grenon's. Based on the initial conversation with them, I knew immediately they were the ones. The result is nothing less than amazing. I could not be more pleased! In addition to the extremely high level of workmanship, I was greatly impressed with the customer service experience from start to finish. I felt as though I was their most important customer! When I mentioned that I hoped to have the watch back in time for a special day, Betsy Grenon personally ensured that I got it on time.

If you need any work done on your timepiece or if you are looking for a new watch, Grenon's has my strongest possible recommendation. They provide top shelf products and services and stand by them. Thanks again so much!

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Message from Grenon's of Newport

CUSTOM JEWELRY DESIGN: Diamond engagement rings, diamonds, CAD / CAM 3D design, gemstones, cufflinks, pendants, and much more!



JEWELRY REPAIR: Appraisals, pearl restringing, remounting, delicate laser welding for your delicate heirlooms, stop by for free estimate!



WATCH REPAIR: Cartier watch repair, Rolex watch repair, Tag Heuer, Omega and many more!



We are a FULL SERVICE jewelry store with extra parking available right across the street at Bellevue Shopping Center. Please visit www.grenons.com to see our beautiful store in historical Newport, RI. We are just a few doors away from the Tennis Hall Of Fame. See you soon!

 

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