Linden Tree Family Health Ctr

★★★☆☆

About Linden Tree Family Health Ctr

Hours
Mon - Fri, 8am - 4:30pm

Health & Medical

Health & Medical
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3.0 7
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My wife and I were clients of Linden Tree for seven years until we moved from Portsmouth 2012), seeing primarily Dr. Julie DeLeo. We were always treated with the greatest consideration and attention; were very pleased with our treatment

3
★★★★★

My wife and I were clients of Linden Tree for seven years until we moved from Portsmouth 2012), seeing primarily Dr. Julie DeLeo. We were always treated with the greatest consideration and attention; were very pleased with our treatment

.

I found the staff at Linden Tree Family Health Ctr to be professional and pleasant. Very happy with my initial consultation, she was very personable addressed all my concerns.
After reading the previous reviews, perhaps they've had a

3
★★★★★

I found the staff at Linden Tree Family Health Ctr to be professional and pleasant. Very happy with my initial consultation, she was very personable addressed all my concerns.
After reading the previous reviews, perhaps they've had a

.

The front desk staff are very rude!
I first went to Linden Tree two years ago for a comprehensive physical check up including just about every kind of test known to mankind. At the time I had a pleasant experience. Unfortunately, I can not say the same for my second encounter. The clinic is no longer accepting walk-ins. When I called to make an apppointment I was surprised to find the front desk staff were very rude and made me feel like I was burdening them with an unreasonable request. How was I to know that they had changed their policies? No problem, I thought. Just give me my records and I will make an appointment at a clinic with a doctor who wants new patients. An easy request one would think. Not so in fact!!! I was told in a very sarcastic tone that I had only been there once and that my records were ALL the way in the back room and she would have to go look for them and that it would take quite a while. I can only assume that she wanted me to believe that I was making her ignore all the 'good' patients and the greater good of the clinic just to go get the records for one lousy 'former' patient!
My advice would be to go somewhere that the doctors and staff are courteous. I firmly believe that a happy ship is a well run ship and that the opposite applies as well. Like rats from a sinking ship I am abandoning anyhope of getting quality health care from the Linden Tree.

1
★☆☆☆☆

The front desk staff are very rude!
I first went to Linden Tree two years ago for a comprehensive physical check up including just about every kind of test known to mankind. At the time I had a pleasant experience. Unfortunately, I can not say the same for my second encounter. The clinic is no longer accepting walk-ins. When I called to make an apppointment I was surprised to find the front desk staff were very rude and made me feel like I was burdening them with an unreasonable request. How was I to know that they had changed their policies? No problem, I thought. Just give me my records and I will make an appointment at a clinic with a doctor who wants new patients. An easy request one would think. Not so in fact!!! I was told in a very sarcastic tone that I had only been there once and that my records were ALL the way in the back room and she would have to go look for them and that it would take quite a while. I can only assume that she wanted me to believe that I was making her ignore all the 'good' patients and the greater good of the clinic just to go get the records for one lousy 'former' patient!
My advice would be to go somewhere that the doctors and staff are courteous. I firmly believe that a happy ship is a well run ship and that the opposite applies as well. Like rats from a sinking ship I am abandoning anyhope of getting quality health care from the Linden Tree.

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Very rude

1
★★☆☆☆

Very rude

.

Courteous and professional staff, well-trained and friendly doctors who take the time to listen and always seem to ask the right questions. As a rule, not kept waiting. On-site lab, X-Ray and PT are very convenient.

4
★★★★☆

Courteous and professional staff, well-trained and friendly doctors who take the time to listen and always seem to ask the right questions. As a rule, not kept waiting. On-site lab, X-Ray and PT are very convenient.

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I wanted to enroll my family at this Doctor's office as it is within walking distance from my new home. Unfortunately the front office staff don't seem to want any new customers. I was given the run-around by an extremely unhelpful receptionist who drip-fed me information so that I had to return 3 times just to get registered. When I finally had their paperwork completed and tried to book an appointment I was told that 'the system is being used'. At this point I gave up and have registered elsewhere. I was so frustrated that I wrote a letter to Dr Bond complaining about the reception staff (as her name was first on the list of Doctors). I am not surprised that, 3 months later, I haven't received a reply.

0
★☆☆☆☆

I wanted to enroll my family at this Doctor's office as it is within walking distance from my new home. Unfortunately the front office staff don't seem to want any new customers. I was given the run-around by an extremely unhelpful receptionist who drip-fed me information so that I had to return 3 times just to get registered. When I finally had their paperwork completed and tried to book an appointment I was told that 'the system is being used'. At this point I gave up and have registered elsewhere. I was so frustrated that I wrote a letter to Dr Bond complaining about the reception staff (as her name was first on the list of Doctors). I am not surprised that, 3 months later, I haven't received a reply.

Pros: None

Cons: Dreadful reception staff

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Doctors are not proactive, prescribe medicine that won't work they make you go back several times to get you money but you don't get any better. The front desk staff is not pleasant , rude and not professional, they make you wait over 45 minutes in the office before you see the doctor. they don't care about your health THEY WANT YOUR MONEY! PLEASE BEWARE !!

1
★☆☆☆☆

Doctors are not proactive, prescribe medicine that won't work they make you go back several times to get you money but you don't get any better. The front desk staff is not pleasant , rude and not professional, they make you wait over 45 minutes in the office before you see the doctor. they don't care about your health THEY WANT YOUR MONEY! PLEASE BEWARE !!

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