Pizza Queen

★★☆☆☆
  • 215 Weybosset St

    Providence, RI 02903

    Map & Directions
  • 401-351-2500

About Pizza Queen

Hours
Monday 10:00 AM - 2:00 AM Tuesday 10:00 AM - 2:00 AM Wednesday 10:00 AM - 2:00 AM Thursday 10:00 AM - 2:00 AM Friday 10:00 AM - 2:00 AM Saturday 10:00 AM - 2:00 AM Sunday 10:00 AM - 2:00 AM

Food

Food
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So, I began my call by asking if they delivered to my neighborhood- she said 'yes, we do' and I placed my order. At that point, I thanked her and ended the call. I realized that I wanted them to call me when the pizza was delivered instead of ringing the doorbell, so I dialed Pizza Queen again. This time, a guy answered and said "Pizza Queen, can you please hold?" and I said "I just have a quick question-" at which point he interrupted me and screamed "Shut up, will ya, I told ya tuh hold!" I couldn't believe my ears and just hung up. Then, I called back and said I wanted to cancel my order because of the service and she canceled it- but I was still pissed off. So I called back and asked if she could take my order again, and she said "no, you live too far away" and then she hung up. So I called back and asked to speak with the manager and she responded with "If you call again I will call the cops." Horrible experience! Racist! Disgusting food!

0
★☆☆☆☆

So, I began my call by asking if they delivered to my neighborhood- she said 'yes, we do' and I placed my order. At that point, I thanked her and ended the call. I realized that I wanted them to call me when the pizza was delivered instead of ringing the doorbell, so I dialed Pizza Queen again. This time, a guy answered and said "Pizza Queen, can you please hold?" and I said "I just have a quick question-" at which point he interrupted me and screamed "Shut up, will ya, I told ya tuh hold!" I couldn't believe my ears and just hung up. Then, I called back and said I wanted to cancel my order because of the service and she canceled it- but I was still pissed off. So I called back and asked if she could take my order again, and she said "no, you live too far away" and then she hung up. So I called back and asked to speak with the manager and she responded with "If you call again I will call the cops." Horrible experience! Racist! Disgusting food!

Pros: NONE

Cons: EVERYTHING ABOUT THAT GHETTO RESTAURANT

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Amazing food delivered by a polite and very friendly staff.
Amazing food delivered by a polite and very friendly staff.
Amazing food delivered by a polite and very friendly staff.

2
★★★★★

Amazing food delivered by a polite and very friendly staff.
Amazing food delivered by a polite and very friendly staff.
Amazing food delivered by a polite and very friendly staff.

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Their pizza tastes good if you like coc*roaches. Customer service wise, it's pathetic. When I used to order I would get delivery. One day, stupid me pre-paid ten dollars on the credit card because I was "in a good mood". The driver called me on my cell and told me to come to the street to get it from his car. OK, I live in a high rise downtown. If I wanted to get dressed I would have walked down the street to pick it up. Defeats the purpose, eh? I'm like are you crazy, I just pre-tipped you and you can't go up the elevator and deliver the food like you're supposed to? I hung up. Little do you know, he showed up at my door apologizing.
The other encounter I had was the driver who had no change... So being as nice as I am, I couldn't not give him a tip and he ended up with triple what he should have got because "he didn't have any change". I wonder if this little tactic works on all his customers.
I woke up late and was extremely hungry. So I opted to walk over and get a few slices of pizza. I was the only one in there. I ordered my pizza and got a bottle of water and paid for everything. i went to go sit down with my food and eat it and all of the sudden the lady, who I believe is the owner, starts screaming at me across the restaurant. She's yelling because she only charged me for two pieces and I had ordered three. She's screaming saying that I better get back up there and pay for the third piece. Seriously, come on. I couldn't believe it, the owner was screaming at me because she made a mistake. I was so embarrassed. The fact is that I wasn't paying attention to whether or not I was charged for two or three. You don't scream at a customer because you made a mistake. She should have let it slide. All in all, I told her off and actually gave her my pizza back and walked out. I didn't even take a bite, that's how fast everything happened. This comes to show how incredibly cheap they are and that they have no respect for their customers.

0
★☆☆☆☆

Their pizza tastes good if you like coc*roaches. Customer service wise, it's pathetic. When I used to order I would get delivery. One day, stupid me pre-paid ten dollars on the credit card because I was "in a good mood". The driver called me on my cell and told me to come to the street to get it from his car. OK, I live in a high rise downtown. If I wanted to get dressed I would have walked down the street to pick it up. Defeats the purpose, eh? I'm like are you crazy, I just pre-tipped you and you can't go up the elevator and deliver the food like you're supposed to? I hung up. Little do you know, he showed up at my door apologizing.
The other encounter I had was the driver who had no change... So being as nice as I am, I couldn't not give him a tip and he ended up with triple what he should have got because "he didn't have any change". I wonder if this little tactic works on all his customers.
I woke up late and was extremely hungry. So I opted to walk over and get a few slices of pizza. I was the only one in there. I ordered my pizza and got a bottle of water and paid for everything. i went to go sit down with my food and eat it and all of the sudden the lady, who I believe is the owner, starts screaming at me across the restaurant. She's yelling because she only charged me for two pieces and I had ordered three. She's screaming saying that I better get back up there and pay for the third piece. Seriously, come on. I couldn't believe it, the owner was screaming at me because she made a mistake. I was so embarrassed. The fact is that I wasn't paying attention to whether or not I was charged for two or three. You don't scream at a customer because you made a mistake. She should have let it slide. All in all, I told her off and actually gave her my pizza back and walked out. I didn't even take a bite, that's how fast everything happened. This comes to show how incredibly cheap they are and that they have no respect for their customers.

Pros: Coc*roaches, Rude owners, Horrible food

Cons: Great place if you like coc*roaches!

 

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