Jones Moving & Storage Inc

★★☆☆☆
  • 59 Central St

    Providence, RI 02907

    Map & Directions
  • 401-421-0081

About Jones Moving & Storage Inc

Categories
  • Moving Companies
Hours
M-F 8am-8pm, Sa-Su Closed
Special Offer
Call Today
Emails
  • KevinKernan@rimover.com
Year Established
  • 1982
Products
  • Let Jones Moving and Storage be your mover of choice for all your office moving needs. Whether you a
Payment Options
  • American Express
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Commercial
  • Residential

Transportation & Storage

Transportation & Storage
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1.6 5
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I had the misfortune of hiring this group of thieves and I regret having done so. Here is a list of things that they stole. Six collectible knives, various gemstones, antique coins, a world/satellite portable radio, $1,000 worth of colognes, all of my kitchen utensils, as well as other things that I'm unaware of. I think that they may have even stolen a few pairs of my unused underwear. They played with my sporting equipment damaging one of my most expensive items.\r\n They opened up every little thing that they could possibly get their hands on looking for more money to steal, illegal or prescription drugs, gemstones, and anything else that they could put in their pockets. Whomever decides to hire these scoundrels after reading these reviews (minus mggsoph) will risk losing their property and having their furniture and other belongings broken or damaged.\r\n I could go on and on about how unprofessional and downright untrustworthy this group of people are but if these reviews don't convince you then, there is no hope for you or your belongings. Take my advice and hire someone else for your moving day. Jones Moving and Storage is the worst moving company ever. I wouldn't recommend their services, not even to my worst enemy.

0
★☆☆☆☆

I had the misfortune of hiring this group of thieves and I regret having done so. Here is a list of things that they stole. Six collectible knives, various gemstones, antique coins, a world/satellite portable radio, $1,000 worth of colognes, all of my kitchen utensils, as well as other things that I'm unaware of. I think that they may have even stolen a few pairs of my unused underwear. They played with my sporting equipment damaging one of my most expensive items.\r\n They opened up every little thing that they could possibly get their hands on looking for more money to steal, illegal or prescription drugs, gemstones, and anything else that they could put in their pockets. Whomever decides to hire these scoundrels after reading these reviews (minus mggsoph) will risk losing their property and having their furniture and other belongings broken or damaged.\r\n I could go on and on about how unprofessional and downright untrustworthy this group of people are but if these reviews don't convince you then, there is no hope for you or your belongings. Take my advice and hire someone else for your moving day. Jones Moving and Storage is the worst moving company ever. I wouldn't recommend their services, not even to my worst enemy.

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I have used Jones Moving and Storage 3 times in the last 2 years and I have found them nothing but professional, competent and very customer service oriented. Mike and Jerry were both helpful in getting me the right guys for the job. One crew was much faster than the other, but the slower crew was very meticulous and wrapped up every piece of furniture and everything else that might get damaged. The guys are courteous, helpful if you need something extra done and I felt worthy of big tips. After my last move, there were a few things that they left un wrapped and when I called, Mike had someone over the next day to get it done. I recommend them highly. I'm sorry for the first reviewers bad experience. Mine was just the opposite. I noticed that the bad reviews were for storage and out of town moves. Mine were local all three times. Maybe that's the difference.

2
★★★★☆

I have used Jones Moving and Storage 3 times in the last 2 years and I have found them nothing but professional, competent and very customer service oriented. Mike and Jerry were both helpful in getting me the right guys for the job. One crew was much faster than the other, but the slower crew was very meticulous and wrapped up every piece of furniture and everything else that might get damaged. The guys are courteous, helpful if you need something extra done and I felt worthy of big tips. After my last move, there were a few things that they left un wrapped and when I called, Mike had someone over the next day to get it done. I recommend them highly. I'm sorry for the first reviewers bad experience. Mine was just the opposite. I noticed that the bad reviews were for storage and out of town moves. Mine were local all three times. Maybe that's the difference.

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I generally don't bother posting reviews but we had such a profoundly awful experience with Jones that I wanted to let others know.\n\nWe had them pick up our stuff in Rhode Island and deliver our things to NY a few days later. From the beginning they were unreliable and unprofessional- after assuring us that we would be first on their schedule, they arrived very late. When we called the central office, Mike answered the phone. He was rude, abrupt and offered no apology or explanation.\n\nThe real disaster came later when they were supposed to deliver our stuff to NY. We gave them specific instructions to complete the delivery before 4 pm as per the rules of our new building. We repeatedly made it clear to them that the delivery had to be completed before 4 pm and coordinated with the management of our new building and they assured us that this would be no problem.\n\nThey arrived after 4 pm because they had loaded the truck incorrectly- they put our stuff on the inside of the truck so they had to make 2 other deliveries first. This was an enormous hassle because we were out of the country and had someone waiting in the apartment all day, anticipating the delivery. When we found out about this and contacted them we dealt with Mike again. Again, he was discourteous, defensive and entirely unprofessional. We didn't hear a word of apology or explanation from him- instead he spouted off a list of excuses and took no responsibility for the error. He promised that the delivery would be made the next day, first thing in the morning. Again we had someone waiting in the apartment and by 3pm, Jones Moving Company hadn't shown. Multiple phone calls were made throughout the morning and Mike repeatedly told us that they would arrive any minute. They ended up coming at 3:30 pm. To make matters worse, they forgot to bring tools to reassemble 2 of our bed frames so they were left in pieces.\n\nBottom line- I wouldn't recommend this moving company to anyone. They are incompetent, unprofessional and untrustworthy. Moving is always a stressful and tiring experience and the whole point of hiring movers is to alleviate some of the stress. These guys just don't seem to understand that. They are incompetent, unpleasant to deal with and their work and professional conduct doesn't inspire confidence or repeat business. I would not use them again and I regret trusting them with my things. I really encourage people to look elsewhere as Jones Moving Company does really terrible work.

0
★☆☆☆☆

I generally don't bother posting reviews but we had such a profoundly awful experience with Jones that I wanted to let others know.\n\nWe had them pick up our stuff in Rhode Island and deliver our things to NY a few days later. From the beginning they were unreliable and unprofessional- after assuring us that we would be first on their schedule, they arrived very late. When we called the central office, Mike answered the phone. He was rude, abrupt and offered no apology or explanation.\n\nThe real disaster came later when they were supposed to deliver our stuff to NY. We gave them specific instructions to complete the delivery before 4 pm as per the rules of our new building. We repeatedly made it clear to them that the delivery had to be completed before 4 pm and coordinated with the management of our new building and they assured us that this would be no problem.\n\nThey arrived after 4 pm because they had loaded the truck incorrectly- they put our stuff on the inside of the truck so they had to make 2 other deliveries first. This was an enormous hassle because we were out of the country and had someone waiting in the apartment all day, anticipating the delivery. When we found out about this and contacted them we dealt with Mike again. Again, he was discourteous, defensive and entirely unprofessional. We didn't hear a word of apology or explanation from him- instead he spouted off a list of excuses and took no responsibility for the error. He promised that the delivery would be made the next day, first thing in the morning. Again we had someone waiting in the apartment and by 3pm, Jones Moving Company hadn't shown. Multiple phone calls were made throughout the morning and Mike repeatedly told us that they would arrive any minute. They ended up coming at 3:30 pm. To make matters worse, they forgot to bring tools to reassemble 2 of our bed frames so they were left in pieces.\n\nBottom line- I wouldn't recommend this moving company to anyone. They are incompetent, unprofessional and untrustworthy. Moving is always a stressful and tiring experience and the whole point of hiring movers is to alleviate some of the stress. These guys just don't seem to understand that. They are incompetent, unpleasant to deal with and their work and professional conduct doesn't inspire confidence or repeat business. I would not use them again and I regret trusting them with my things. I really encourage people to look elsewhere as Jones Moving Company does really terrible work.

.

I generally don't bother posting reviews but we had such a profoundly awful experience with Jones Moving & Storage that I wanted to let others know. \n\nWe had them pick up our stuff in Rhode Island and deliver our things to NY a few days later. From the beginning they were unreliable and unprofessional- after assuring us that we would be first on their schedule, they arrived very late. When we called the central office, Mike answered the phone. He was rude, abrupt and offered no apology or explanation.\n\nThe real disaster came later when they were supposed to deliver our stuff to NY. We gave them specific instructions to complete the delivery before 4 pm as per the rules of our new building. We repeatedly made it clear to them that the delivery had to be completed before 4 pm and coordinated with the management of our new building and they assured us that this would be no problem. \n\nThey arrived after 4 pm because they had loaded the truck incorrectly- they put our stuff on the inside of the truck so they had to make 2 other deliveries first. This was an enormous hassle because we were out of the country and had someone waiting in the apartment all day, anticipating the delivery. When we found out about this and contacted them we dealt with Mike again. Again, he was discourteous, defensive and entirely unprofessional. We didn't hear a word of apology or explanation from him- instead he spouted off a list of excuses and took no responsibility for the error. He promised that the delivery would be made the next day, first thing in the morning. Again we had someone waiting in the apartment and by 3pm, Jones Moving Company hadn't shown. Multiple phone calls were made throughout the morning and Mike repeatedly told us that they would arrive any minute. They ended up coming at 3:30 pm. To make matters worse, they forgot to bring tools to reassemble 2 of our bed frames so they were left in pieces.\n\nBottom line- I wouldn't recommend this moving company to anyone. They are incompetent, unprofessional and untrustworthy. Moving is always a stressful and tiring experience and the whole point of hiring movers is to alleviate some of the stress. These guys just don't seem to understand that. They are incompetent, unpleasant to deal with and their work and professional conduct doesn't inspire confidence or repeat business. I would not use them again and I regret trusting them with my things. I really encourage people to look elsewhere as Jones Moving &Storage does really terrible work.

0
★☆☆☆☆

I generally don't bother posting reviews but we had such a profoundly awful experience with Jones Moving & Storage that I wanted to let others know. \n\nWe had them pick up our stuff in Rhode Island and deliver our things to NY a few days later. From the beginning they were unreliable and unprofessional- after assuring us that we would be first on their schedule, they arrived very late. When we called the central office, Mike answered the phone. He was rude, abrupt and offered no apology or explanation.\n\nThe real disaster came later when they were supposed to deliver our stuff to NY. We gave them specific instructions to complete the delivery before 4 pm as per the rules of our new building. We repeatedly made it clear to them that the delivery had to be completed before 4 pm and coordinated with the management of our new building and they assured us that this would be no problem. \n\nThey arrived after 4 pm because they had loaded the truck incorrectly- they put our stuff on the inside of the truck so they had to make 2 other deliveries first. This was an enormous hassle because we were out of the country and had someone waiting in the apartment all day, anticipating the delivery. When we found out about this and contacted them we dealt with Mike again. Again, he was discourteous, defensive and entirely unprofessional. We didn't hear a word of apology or explanation from him- instead he spouted off a list of excuses and took no responsibility for the error. He promised that the delivery would be made the next day, first thing in the morning. Again we had someone waiting in the apartment and by 3pm, Jones Moving Company hadn't shown. Multiple phone calls were made throughout the morning and Mike repeatedly told us that they would arrive any minute. They ended up coming at 3:30 pm. To make matters worse, they forgot to bring tools to reassemble 2 of our bed frames so they were left in pieces.\n\nBottom line- I wouldn't recommend this moving company to anyone. They are incompetent, unprofessional and untrustworthy. Moving is always a stressful and tiring experience and the whole point of hiring movers is to alleviate some of the stress. These guys just don't seem to understand that. They are incompetent, unpleasant to deal with and their work and professional conduct doesn't inspire confidence or repeat business. I would not use them again and I regret trusting them with my things. I really encourage people to look elsewhere as Jones Moving &Storage does really terrible work.

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Our experience with Jones was not very good. The company stored our household items (including very expensive antiques) for three years as lived outside the US. During that time, there were many billing problems, as the office staff had a lot of turnover and was very disorganized. When we returned from our trip and requested our stored goods to be delivered to our new house in Virginia, Mike was unable to move our items despite many promises. We ultimately found our own independent moving company. Unfortunately that moving company did not precisely check off the boxes they received from Jones. We are now missing many items, but have no recourse with either company. Jones also has had a couch of ours for three months and promises every week when I call that they will get it to us soon. They continue to ""wait for another truck heading in our direction"" to send it to us, rather than pay the quoted $400 shipping cost from a freight company. We have requested they send the couch despite the $400 shipping cost, especially since they have managed to lose so many of our items. However, they continue to vaguely promise they will soon. I don't know how to proceed! My inlaws had also used Jones and watched as the movers carelessly broke expensive chairs and a table before their eyes. Jones refused to compensate for the damaged items, just as they are refusing to acknowledge the loss of our goods (high end bedding, lots of kitchenware, a piece of a tv entertainment center.) We didn't even address the damage to our antiques incurred in the warehouse, after hearing of my inlaws' experience. Don't use Jones to store or move your goods!

0
★☆☆☆☆

Our experience with Jones was not very good. The company stored our household items (including very expensive antiques) for three years as lived outside the US. During that time, there were many billing problems, as the office staff had a lot of turnover and was very disorganized. When we returned from our trip and requested our stored goods to be delivered to our new house in Virginia, Mike was unable to move our items despite many promises. We ultimately found our own independent moving company. Unfortunately that moving company did not precisely check off the boxes they received from Jones. We are now missing many items, but have no recourse with either company. Jones also has had a couch of ours for three months and promises every week when I call that they will get it to us soon. They continue to ""wait for another truck heading in our direction"" to send it to us, rather than pay the quoted $400 shipping cost from a freight company. We have requested they send the couch despite the $400 shipping cost, especially since they have managed to lose so many of our items. However, they continue to vaguely promise they will soon. I don't know how to proceed! My inlaws had also used Jones and watched as the movers carelessly broke expensive chairs and a table before their eyes. Jones refused to compensate for the damaged items, just as they are refusing to acknowledge the loss of our goods (high end bedding, lots of kitchenware, a piece of a tv entertainment center.) We didn't even address the damage to our antiques incurred in the warehouse, after hearing of my inlaws' experience. Don't use Jones to store or move your goods!

Message from Jones Moving & Storage Inc

For generations Jones Moving & Storage has provided expert moving and storage services in the Providence area. Starting about 1850, first as a blacksmith (see history of company), then as a storehouse, Jones has always been there to serve the public's needs.

Today you can still rely on Jones to provide you and your family with expert service. As one of the oldest moving companies in Rhode Island, we understand our role in helping you complete your next move. Our men strive to be fast, efficient and to move your goods without damage. Our office personnel take the time needed to answer your questions and get the details right.

We invest in the newest technology when it provides maximum benefit to our customers. Our trucks are equipped with "Navitrak" vehicle location tracking systems. We know where our trucks are all day, every day! For instant communication, our crews carry Nextel radios to help ensure a smooth move.

If you're moving call Jones Moving and Storage at 421-0081 for friendly expert service.

Don't hesitate to call us for:

* Antiques and Fine Furniture

* Any Size Move

* Finest Storage Warehouse

* Free Estimates

* Last-Minute Jobs

* Office Moving

* Packing Services

* Professional Movers

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